stevestrike wrote on Jan 7 2008, 07:14 PM:
An update on the corrupted course problem:
I recieved an email response that basically stated, "reset your unit back to factory defaults" Well, yeah I can do that but I will lose all my courses, and have to re-sync.
I emailed him back and told him that that was not a solution to my problem. We'll see what happens next.
Then I did what the guy said, and restored my Neo to factory defaults. Then I loaded some courses back into it. They were fine. Then I turned the unit off and on about four times. After that, one of the courses was corrupt again. This was very easy to replicate, so I hope that their support can figure it out. I guess you have to reset the unit every other time you use it? The SG2.5 is looking mighty fine right about now.
mcbush25 wrote on Jan 8 2008, 10:08 AM:
I talked with iGolf yesterday about the Neo unit and informed that I had heard of units causing the files to go corrupt and they said they were unaware of this being an issue.
Now I have a friend who just got a Neo and no problems as of yet. It could be you just got a bad apple. It does happen, but I would just suggest calling them.
mcbush25 wrote on Jan 8 2008, 05:49 PM:
Any word from iGolf yet on the problem??
stevestrike wrote on Jan 8 2008, 11:10 PM:
Quick update because this deserves it before I hit the sack:
I spoke with some people at iGolf/L1 today, and things are looking up. I'll post more when I have some details.
1. One problem resolved--see my post #23 in this thread. The "missing course data" is not really a problem after all.
2. I've received some new course files from them that so far (knock on wood) have not corrupted despite my best efforts.
3. I received a telephone call from the president of the company this afternoon. Although I did not have a chance to speak with him, or call him back (he left his cell#), it was nice to know they are getting involved. People from L1 are reading this thread, and so they are listening.
tch_a wrote on Jan 16 2008, 01:12 PM:
I got the Neo over the holidays. Have played several courses using it and it is an absolutely great piece of technology.
The belt clip is really useless. Its not really practicle taking it in and out from hole to hole. It is small enough to slip into your pocket unobtrusively.
The major issue I have with the unit is the that periodically course info will get "corrupted" during a round. I still get basic info for distance to front, middle and back of green but everything else is gibberish. I have spoken to tech support and their solution is to delete all courses on the unit and re-sync....
This review is as much for iGolf as it is for people who are thinking of buying this unit. It really is a GREAT unit in concept, price and functionality but this course corruption issue MUST be resolved quickly if this is going to be the huge winner it has the potential of becoming. I am a real fan and I'm hopeful but I am also a consumer who wants a working as advertised unit.
jcjr34 wrote on Jan 17 2008, 07:54 AM:
What format are these premapped courses in? I'm wondering whether or not they would be compatable with other GPS's or if it'd be possible to call the map up as a standalone image so I could trace it as a map overlay.
howeracing wrote on Jan 21 2008, 08:01 AM:
Does the Caddie II auto advance to the next hole? thanks.
jgolf wrote on Jan 22 2008, 03:02 PM:
Have you had any other progress with this situation as of yet?