Travis Mathew is awesome

EvopEvop Members Posts: 412 ✭✭
Short story:



A few weeks ago TM tried to have a warehouse sale which their servers couldn't handle and they shut it down. At the time they sent out 25% off coupons good on anything which was cool. I didn't end up using it but it was a nice gesture. Fast forward a week or two later and they re have the sale after upgrading some servers. I checked out with two polos and thought I was good. A few days later I got an email from TM stating that the polos I had ordered were out of stock even though they showed in stock, and they offered to help me find something else which I declined because I only wanted those two. I didn't see it as a big deal. Well fast forward to yesterday and I come home to find a box from TM, which I found odd. I open it up and find this letter and free hat because the stuff I wanted was out of stock. TM certainly didn't have to do any of this, but I thought I would share it and give a big thumbs up to them. Going above and beyond anything that I ever expected.



Comments

  • MaitriMikeMaitriMike Members Posts: 1,588 ✭✭✭✭✭✭
    That is pretty awesome. I always love their clothes and glad to hear they help out occasionally.
  • Bomber_11Bomber_11 Enjoy the Chase. ClubWRX Posts: 3,538 ClubWRX
    Was going to order some new golf polo's and hats today from Nike or Under Armour.....I think I'll order from Travis Mathew instead. Nice to see a company that cares about their customers.
    Ping G400 Max 9* w/ Tensei Pro Orange 60TX
    Callaway Rogue Sub Zero 15° w/ Tensei Pro White 70TX
    PXG 0311X 2i w/ KBS Tour Hybrid Prototype 105S+
    Mizuno JPX919 Tour 3-PW w/ DG Tour Issue X100
    Titleist Vokey SM7 50F/54S/60D w/ Pink DG S400
    Scotty Cameron Newport 2 Button Back
    Jones x Greyson Stand Bag

    Work. Play. Win. Repeat.
  • Nick081974Nick081974 Members Posts: 591 ✭✭✭✭✭
    That is a standup move by TM. Well done!! I might have to take a look at them instead of UA.
    - Taylormade M2 9.5
    - Taylormade M2 3W
    - Taylormade M2 3h
    - Taylormade M4 4-PW
    - Vokey SM6 50* & 60*
    - Scotty Cameron Newport Select 2.5
    - TM Tour Preferred X
  • lopey986lopey986 ClubWRX Posts: 2,325 ✭✭✭✭✭✭
    That's a sweet looking hat. Got me to check out their store just on principle. Bit outta my price range, but i'll keep my eye on em.
  • EvenEven Long Island, NYMembers Posts: 161 ✭✭✭
    Class act. If I didn't already wear a lot of their stuff, I'd start. Kudos to TM
    Callaway Epic Flash SZ TD / HZRDUS T1100 Smoke/Green "Hulk" 70 6.5 TX
    TM AeroBurner TP 4W / Tour AD DI 7x
    Callaway Apex 20* / Tour AD DI 85x
    Callaway '18 Xforged 4-PW / Modus3 Tour 125x
    Vokey SM7 50.12 F / Modus3 Tour 125x
    Vokey SM7 54.08 M / DG Tour Issue S400
    Vokey SM7 58.08 M / DG Tour Issue S400
    Toulon Las Vegas / Stroke Lab


  • m_alcom_alco Rancho Cordova, CAMembers Posts: 348 ✭✭✭✭
    That right there is customer service at its best and a very nice hat as well. Way to go Travis Mathew!
  • jmill88jmill88 Members Posts: 131 ✭✭✭
    Very cool! I tried to order about 100 times that day that the servers were overloaded.
    Cobra Fly Z Driver
    Taylormade R11 3 Wood
    Titleist 816 H1 Hybrid 19 degree
    Titleist 714 AP2 4-PW
    Vokey SM5 52
    Vokey SM6 56
    Vokey SM4 60
    Odyssey Versa Works Sabertooth
  • millerlitenicemillerlitenice Members Posts: 68
    I think thats pretty cool, even better if he wouldve signed the letter.

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