P790 concave face.

Had a friend show me a brand new unhit P790 4 iron. On closer inspection the face was concave. Anyone else had any experience of this?

This is why I never buy TM. Never hear of this from Titleist or Mizuno

Pics or it didn't happen...

yea i've yet to see such a thing myself -- pics please.

This is why I never buy TM. Never hear of this from Titleist or Mizuno

This is what makes me nervous about TM. I've already caved in the face on my '16 M2 fairway. Mind you, they replaced it no questions asked but I'm nervous about its replacement.

ive seen TMB explode.. so a caved in 790 wouldnt shock me... foam inside probably keeping it together

put a credit card on the face, you'll be able to take a good picture and send up into the interweb :)

If it's got a cavity or a very thin face, doesn't matter which OEM, it can cave in. Not surprised and for those that think it can only happen to TM, you're delusional.

Even the best quality control occasionally has something get thru. Any manufacturing is subject to this.

I once saw an estimate that consumer electronics fail in some capacity over 10% of the time right out of the box. With a complete failure to function of ~1-3%.

This happening in an anecdotal situation is irrelevant to someone's decision to purchase the club, and if it is there on a new club, you can basically guarantee that TM would replace it. This coming from someone who doesn't particularly like TM and thinks their recent product line is simply ripping off numerous other manufacturer's intellectual property (PXG, Callayay, Wilson, and Titleist)

Oh... and pic please, otherwise its hard to even evaluate such a claim.

If it happens, it sucks - but he will get a brand new club in a matter of days. If you're a high ball-speed player, just expect this from now on from most equipment. Clubs are being made now to win the launch monitor battles, not to give you something that will last more than a few years at best in the hands of a mid-level player.

The story is largely the same with Callaway, TaylorMade, and Titleist.

put a credit card on the face, you'll be able to take a good picture and send up into the interweb :)

Make sure it is the front of the credit card for random purchases

My rep says they are having quality problems with the 3 and 4 irons. So far mine are fine, but I no longer have a 110 mph SS with my 3 iron like the average Wrxer...

If it's got a cavity or a very thin face, doesn't matter which OEM, it can cave in. Not surprised and for those that think it can only happen to TM, you're delusional.

Most replies aren’t reading the original post that carefully.

OP said the club has NEVER BEEN HIT and the face is concave.

If true, that is VERY weird.

It's quite likely that the face is stamped in some fashion during the forming operation since it wraps around the leading edge. It's super thin and welded to the frame so there could be some heat and/or stress relief distortion during the welding operation. I'm sure Taylormade will make the situation right for the customer but the better question in my mind is whether or not these clubs will hold up to the rigors of long term play? Face slot Taylormade's have a questionable history for durability so the track record isn't exactly stellar.

Yeah... its UNHIT.

That's why I said it is a quality control thing (most likely) and an unfortunate reality that this kinda thing will occur from time to time in any sort of mass manufacturing of goods.

But, they will replace it (as they should). If they refuse, or this becomes a common finding, then we can all panic and get our pitchforks.

(which we should have already because they clearly ripped off PXG and are pulling the stereotypical large OEM war on smaller manufacturers... but thats out of scope here.)

I remember when I work at a top retail store in the country we got a batch of g30 drivers that the epoxy on the shaft adapter wasn't mixed right and when we went to adjust for customers they fell right off. Thats a PING club. PING is known for tight tolerances and quality control. Stuff happens. I wouldn't worry about it too much.

Can we get a picture? Thx

WRXMan

*In 4 da PICs*.........

There are no mass manufacturers that are exempt from quality control issues and "bad" product reaching the shelves. It happens enough with cars ($35,000) that Lemon Laws exist.

 

This stuff is made in Asia - in China they make ~$25/day, elsewhere it's under $10. What do you expect at those wages? Perfection??

Even made in America at Union pay, no one can possibly account for all the variables of manufacture. Extensive QC and testing cost real money. Few people are willing to pay for that.

 

QC will only get worse as price competition and CEO and shareholder profits drive a race to the bottom. Take a look at failure rates in the tech sector. Wow.

 

 

Since the OP only has 4 posts, I suspect he is Bob Parsons trying to make the competition look bad. You don't make that kind of money without being dodgy.

If their next TV ad says "We don't have concave faces", you'll know I was right.

Where things go south is when oem’s put pressure on the foundries and factories to meet a deadline that is nearly impossible to make without letting QC suffer. Usually this occurs because of OEM’s making changes or waiting too long to authorize something and then expect suppliers to deliver flawlessly. Having dealt with Chinese foundries and assemblers, I would put their quality of work up against anyone’s. That is if you are using good companies. Plenty of low end ones out there too who slap together stuff with almost no QC.

I think OEM’s are really in a bit of first steps with hollow irons and very thin faces when compared to driver heads. We might see a period of greater than normal amount of failures before they really get it nailed down.

put a credit card on the face, you'll be able to take a good picture and send up into the interweb :)

 

 

Make sure it is the front of the credit card for random purchases

 

My rep says they are having quality problems with the 3 and 4 irons. So far mine are fine, but I no longer have a 110 mph SS with my 3 iron like the average Wrxer...

110 mph ss? You’re selling the average wrx’er way short. Average swing speed on this site is more like 125 mph(when they smooth it).

I think the post is interesting and could be true. But you have to post pictures! This is not a believable statement until you post pictures. PLEASE POST PICTURES!!!

Having dealt with Chinese foundries and assemblers, I would put their quality of work up against anyone’s.

 

I don't doubt China is capable of top-quality manufacture. I'm not sure I've experienced any myself, I'd have to think about it.

 

But, in general, American companies don't go there looking for the best possible quality - they go looking for the lowest possible price, netting the greatest possible profit.

 

That's is called exploitation and usually the exploitation of the people who work there (some might just call it the 'economics of the situation'). Only a short while ago you were paying a Chinese factory worker $2 a day (or less) as opposed to a US worker $$$/hr. That has changed somewhat in the last few years, but not much. The quality of work is still pretty high and you might be surprised that most of club assembly is done by women.

 

Few people ever complain (consider how many of these golf clubs won't be hit enough times to cave in - especially not by the first owner).

 

And when someone does complain, if we're feeling customer servicey, we can ship a replacement. And the cost of shipping the replacement is probably higher than the cost of the club itself.

 

Only in the cheapest of cheap clubs (think $100 Walmart sets). Almost every decent club will cost more than the shipping cost.

 

I remember when I work at a top retail store in the country we got a batch of g30 drivers that the epoxy on the shaft adapter wasn't mixed right and when we went to adjust for customers they fell right off. Thats a PING club. PING is known for tight tolerances and quality control. Stuff happens. I wouldn't worry about it too much.

Maybe that's why the G30 I tested felt/sounded so strange?

...

This hasn't been touched in a bit but I have a p790 udi that looks concave. Stills seems to hit well but I'm losing confidence. It looks curved at address. Tell me what you think.

hold the thin edge of a credit card against it and see if you see light between the card and face. (making the assumption the thin edge of a credit card is flat)

Rod

Oh really? You need to look around more. Every single manufacturer has faults. If you look hard enough, you'll find that they all can be smash / broken.

OP, get a straight edge on the face of the iron parallel to the grooves going from toe to hosel and then intersecting grooves. It's not unheard of for steel to change it's form in different conditions.

I used to have a 4, 5 irons in P790 and it always seemed to me the faces were like this. I ended up selling them and moved on. I seriously think they may have caved a little.

The P790 is a multi-piece design. In other words, the two pieces, one forged and the other cast, are made separately. The likelihood that both pieces were created with the same exact degree of curvature or distortion so that they fit together perfectly is zero.

The likelihood that you bent it by hitting golf balls is also zero. You could run over it with your car repeatedly and it won’t bend.

What you’re seeing is that the back of the top line isn’t straight. It ‘curves off’ as it approaches the toe to make it look smaller. From a particular angle, it makes the head look slightly curved.

I'll put a straight edge to it tomorrow and see. It could be in my head but all of playing partners noticed it as well.

Nothing on the card. Sorry guys.

Funny thing is...my 3wood face just cracked last week and I filed a warranty for that. Im not trying to just get new clubs, just bad timing