BYRON MORGAN REVIEW

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  • desailledesaille  1746WRX Points: 163Members Posts: 1,746 Platinum Tees
    Joined:  #92
    Maybe it’s the reps? I’ve always dealt with Steven and have never had issues.

    Putters have come as spec’d and faster than expected. I’ve also dealt with Byron for about 10 years so that might make a difference.



    Byron definitely makes some amazing putters.
    Posted:
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  • djfalconedjfalcone Exceptionally Average  801WRX Points: 84Handicap: 4.9Members Posts: 801 Golden Tee
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    I think Byron does a great job and I like my putter - and will never get rid of it - but I was very unhappy with the entire process and communication with their team. I personally will not be doing business with them again.
    Posted:
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    Custom Byron
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    http://www.golfwrx.com/forums/topic/1702616-daniels-witb/#entry18130482
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  • magpies69magpies69  210WRX Points: 43Members Posts: 210 Fairways
    Joined:  #94
    Am trying to place an order and sent emails to Steve and Byron directly. Just wondering, what is the wait time of their reply usually? Its been a week+...
    Posted:
  • tleadertleader  658WRX Points: 164Members Posts: 658 Golden Tee
    Joined:  #95
    Byron has always responded promptly to me, unless of course he’s away. It has taken Steve a few days to get back, but not a week. I’d resend the email or call his cell.



    You can also reach out to Eddie Austin at [email protected]



    Hope it helps.
    Posted:
  • magpies69magpies69  210WRX Points: 43Members Posts: 210 Fairways
    Joined:  #96
    tleader wrote:


    Byron has always responded promptly to me, unless of course he's away. It has taken Steve a few days to get back, but not a week. I'd resend the email or call his cell.



    You can also reach out to Eddie Austin at [email protected]



    Hope it helps.




    thanks for the reply. But based on the feedbacks on this post, i think i would prefer to contact Byron straight.
    Posted:
  • mjbaker80mjbaker80  825WRX Points: 286Handicap: 4.2Members Posts: 825 Golden Tee
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    Steve has always been great for me - I just call him. Happy to send you his number if you want to message me; I know he wouldn't mind as that's his job; to help sell BM putters.
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  • Breezy-3-Breezy-3-  432WRX Points: 125Handicap: 6Members Posts: 432 Greens
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    I’ve owned 2 DH89’s (one was stolen) and worked through Steve to acquire both of them. I knew ahead of time that the lede time for both putters was a few months give or take a week or two. Both putters blew away my expectations both in quality of craftsmanship and in playability. If you are in the market for a designed by you, 1 of 1 putter, I couldn’t recommend having Byron make your vision come to reality.
    Posted:
    Ping G410 LST 9* Ventus Black 6X
    Taylormade M3 3HL Ventus Black 7X
    Titleist 915h 3H AD DI 105X
    Mizuno MP-20 MMC 4-9 Nippon Modus 120x
    Mizuno T20 46* & 50* Nippon Modus 120x
    Taylormade Hi-Toe 54* & 58* Raw 
    Piretti Matera Elite
    Taylormade TP5
  • A.PrinceyA.Princey Major Hacker  2436WRX Points: 491Handicap: 3Members Posts: 2,436 Platinum Tees
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    Breezy-3- wrote:
    I’ve owned 2 DH89’s (one was stolen) and worked through Steve to acquire both of them. I knew ahead of time that the lede time for both putters was a few months give or take a week or two. Both putters blew away my expectations both in quality of craftsmanship and in playability. If you are in the market for a designed by you, 1 of 1 putter, I couldn’t recommend having Byron make your vision come to reality.


    You must mean "you couldn't recommend him enough"?
    Posted:

    Titleist 915D2 10.5*, Fujikura Pro 70X 43.5"
    Ping G SFT 16*, Matrix 8Q3-X 41.5"
    Ping OG Rapture 2-U, DG XP - R300
    Vokey 56(57*), 60(63*) DG-R400
    "Rusty" Byron DH89 Pipeneck, 34" (or any of 10  2 other putters...)

    B330-RX

  • A.PrinceyA.Princey Major Hacker  2436WRX Points: 491Handicap: 3Members Posts: 2,436 Platinum Tees
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    magpies69 wrote:
    Am trying to place an order and sent emails to Steve and Byron directly. Just wondering, what is the wait time of their reply usually? Its been a week+...


    When I contacted Byron I attached a very detailed design drawing and bullet list of my specs. It was very elaborate but had everything to avoid confusion. I think as a maker, it would be an easy decision to respond immediately in this case. He quoted me a price in his reply, I PayPal-ed him and 8-9 days later I had my putter. Mine was stainless steel and glass misted, so I could see other options taking longer. Ymmv
    Posted:

    Titleist 915D2 10.5*, Fujikura Pro 70X 43.5"
    Ping G SFT 16*, Matrix 8Q3-X 41.5"
    Ping OG Rapture 2-U, DG XP - R300
    Vokey 56(57*), 60(63*) DG-R400
    "Rusty" Byron DH89 Pipeneck, 34" (or any of 10  2 other putters...)

    B330-RX

  • Rob McHughRob McHugh Rob  1050WRX Points: 212Handicap: 13ClubWRX Posts: 1,050 ClubWRX
    Joined:  #101
    The easier you make it - the easier you make it.



    I once emailed a putter maker and told him to make me a stick Batman would use and left it up to him - got a beauty! :-)



    Rob
    Posted:
  • AC-GolfAC-Golf  807WRX Points: 82Handicap: 3Members Posts: 807 Golden Tee
    Joined:  #102
    I have ordered twice and it took a while for both of mine, 7-10 months. The finish is everything and completely dependent on when they have enough to send out as a batch. This is what I learned after the fact. I was also given a shorter time estimate when ordering, and I think this is avaoidable, but their process is what it is. I've read a lot of posts complaining of the same.



    Having said that, I love my Byron's. The one I knew I wanted to play is still in the bag. And it earns it's spot there. I love the feeling I get when I setup and have as much confidence as any putter can give me. The other is a GSS 612 midslant that I though would look cool and it does. But I don't putt as well with it. Either way, they are both quality. My Mannkrafted is tied for quality BTW. I bought one he posted on IG. So I don't know his order process or lead time. But great to work with.
    Posted:
    Callaway Epic SZ 10.5 - GD YS7 Stiff
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    Bridgestone J15 DF/CB 5-PW - RIP Tour 90 R
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    Miura 54, 57C - KBS Tour
    Byron Morgan DH89
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  • AnserAnser  2223WRX Points: 136ClubWRX Posts: 2,223 Platinum Tees
    Joined:  edited Oct 9, 2018 #103
    mjbaker80 wrote:


    Super sorry to hear about this, OP. My experience was nothing short of flawless. I wanted to a Tiger-ized 615 and asked for very complicated and confused stamping. Basically, Byron and I have reverse initials. So, I wanted BYRON inside of MORGAN in the cavity and the MB circled...get it, MB/BM...



    Not gonna lie, I was worried that given how particular my request was that something might be lost in translation. But, he nailed it.



    He called me personally, as well.



    I know this probably doesn't help you feel any better. Super bummed for you.



    I will say that Steve, Byron's rep, said he was EXTREMELY busy. And, given Luke List's near win, that only increased hype, etc. That's no excuse but maybe he's buried?



    Anyway, best of luck getting it resolved!




    lol, nobody knows what kind of putter Luke List uses or who Luke List even is.



    Being too busy to communicate means you need more people to handle communication. I hate that excuse! I bet there was a time Jeff Bezos got busy, and he fixed it via staffing.
    Posted:
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    Cleveland RTX 54/58
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  • A.PrinceyA.Princey Major Hacker  2436WRX Points: 491Handicap: 3Members Posts: 2,436 Platinum Tees
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    When you contact him/them you should most likely have a legitimate order in mind, even down to the smaller details, and include this so he knows you're serious. As a business owner, I wouldn't want to start a lengthy back-and-forth conversation without a definite idea of whether or not someone is actually interested in placing an order. If you present a fully functioning order for BM, he will build it. If you contact him for all kinds of design advice and want to shoot the breeze during the process, I could completely understand BM ignoring you.



    Are you more likely to fill the shelves at home with the necessary groceries/items yourself, or would a detailed list from your spouse make things easier and get the ball rolling faster. Same concept, and to be honest, without a list I'm not getting off the couch....
    Posted:

    Titleist 915D2 10.5*, Fujikura Pro 70X 43.5"
    Ping G SFT 16*, Matrix 8Q3-X 41.5"
    Ping OG Rapture 2-U, DG XP - R300
    Vokey 56(57*), 60(63*) DG-R400
    "Rusty" Byron DH89 Pipeneck, 34" (or any of 10  2 other putters...)

    B330-RX

  • A.PrinceyA.Princey Major Hacker  2436WRX Points: 491Handicap: 3Members Posts: 2,436 Platinum Tees
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    Lastly, there are plenty of people that have already gone through the process, myself included, that can easily answer many questions you may have regarding the process and pricing. I doubt very much if BM wants to spoon feed the customers that don't come to the table with a serious hunger for a putter to be built. Price quotes and design ideas can and should be tossed around forums like this because I believe most/all of them can be answered by the knowledgable people here.
    Posted:

    Titleist 915D2 10.5*, Fujikura Pro 70X 43.5"
    Ping G SFT 16*, Matrix 8Q3-X 41.5"
    Ping OG Rapture 2-U, DG XP - R300
    Vokey 56(57*), 60(63*) DG-R400
    "Rusty" Byron DH89 Pipeneck, 34" (or any of 10  2 other putters...)

    B330-RX

  • A.PrinceyA.Princey Major Hacker  2436WRX Points: 491Handicap: 3Members Posts: 2,436 Platinum Tees
    Joined:  edited Oct 10, 2018 #106
    I'm not, but if you get down to brass tax from very start, you shouldn't have an issue. Visiting his shop is an entirely different matter, but in the email age I would totally understand how some people get lost in the mix unless they are very upfront about their intentions. Last month I emailed him on a Friday night with a complete detailed design for a 615, got a response email/price next Monday afternoon, and by Thursday of the following week had my perfectly executed putter in hand.



    If you want something done well and with decent speed, you can't enter the process all "wishy washy", that's all I'm saying. Lost in translation should never be a reality if you know what you want and make that absolutely clear to the maker. If you're not including pictures/drawings of what you want, you'll likely receive some "interpretation" of what you described in words. The problem with that, is when the maker uses his/her best judgement the end result is their "perceived" design and not yours, so you are stuck with how it turns out.
    Posted:
    Post edited by Unknown User on

    Titleist 915D2 10.5*, Fujikura Pro 70X 43.5"
    Ping G SFT 16*, Matrix 8Q3-X 41.5"
    Ping OG Rapture 2-U, DG XP - R300
    Vokey 56(57*), 60(63*) DG-R400
    "Rusty" Byron DH89 Pipeneck, 34" (or any of 10  2 other putters...)

    B330-RX

  • djfalconedjfalcone Exceptionally Average  801WRX Points: 84Handicap: 4.9Members Posts: 801 Golden Tee
    Joined:  #107
    Posted:
    M5
    TS3
    3-PW MP 64
    Vokey 50/54/58
    Custom Byron
    ProV1X


    Instagram : danieljfalcone

    http://www.golfwrx.c...l-you-about-it/
    ^^I caddied for Rory and JVegas


    http://www.golfwrx.com/forums/topic/1702616-daniels-witb/#entry18130482
    ^^^WITB
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  • tsecortsecor Loading........  4524WRX Points: 426Members Posts: 4,524 Titanium Tees
    Joined:  #108

    I have been trying to order a B-17 "betweens" or "Secrets"...sort of a mashup between the two....tour satin with custom stamping......
    Its very hard to get a hold of anyone and ive been trying for weeks. Received two emails but none of my questions answered really. Trying through multiple channels to get my dream putter but its tough right now......patiently trying to wait it out in hopes of it paying off.

    Posted:
  • RobotDoctorRobotDoctor Senior Hacker  4804WRX Points: 752ClubWRX Posts: 4,804 ClubWRX
    Joined:  #109

    Email Byron directly. He will respond in a day or two. His putters are worth it.

    Posted:
    EAMUS CATULI! AC020303
  • 5hort5tuff5hort5tuff  3470WRX Points: 204Members Posts: 3,470 Titanium Tees
    Joined:  edited Jun 14, 2019 #110

    On -, @RobotDoctor said:

    Email Byron directly. He will respond in a day or two. His putters are worth it.

    No $1100 putter is worth it...and waiting 7 months makes it much less worth it. I've always respected Byron and have always heard his business was run like a well oiled machine. This type of thread scares me. Smaller boutique putter companies have started on this path and never recovered...
    I dont think Byron is in the same boat as these however.

    Posted:
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  • A.PrinceyA.Princey Major Hacker  2436WRX Points: 491Handicap: 3Members Posts: 2,436 Platinum Tees
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    I got 2 putters from Byron last year, one in 8 days and the other in 14 days. Going through BM himself definitely fast tracks the process. Byron was dealing with a personal issue a couple months ago, and with Spring-Summer as the absolute busiest season, lead times may be pushed out a little.

    Posted:

    Titleist 915D2 10.5*, Fujikura Pro 70X 43.5"
    Ping G SFT 16*, Matrix 8Q3-X 41.5"
    Ping OG Rapture 2-U, DG XP - R300
    Vokey 56(57*), 60(63*) DG-R400
    "Rusty" Byron DH89 Pipeneck, 34" (or any of 10  2 other putters...)

    B330-RX

  • RobotDoctorRobotDoctor Senior Hacker  4804WRX Points: 752ClubWRX Posts: 4,804 ClubWRX
    Joined:  edited Jun 14, 2019 #112

    On -, @5hort5tuff said:

    On -, @RobotDoctor said:

    Email Byron directly. He will respond in a day or two. His putters are worth it.

    No $1100 putter is worth it...and waiting 7 months makes it much less worth it. I've always respected Byron and have always heard his business was run like a well oiled machine. This type of thread scares me. Smaller boutique putter companies have started on this path and never recovered...
    I dont think Byron is in the same boat as these however.

    I have never encountered an issue ordering from Byron direct. All my putters are custom orders and I tell Byron not to rush my putters. They usually take anywhere from 4 to 8 weeks to complete. One major delay is that I want my putters to be copper plated and know Byron prefers to have a batch of putters to send to plating. That is no worry to me since I always get the putter I want, my way, created by an outstanding craftsman. My current gamer, a carbon steel copper plated Epic Day with long pipe neck is simply the best putter I have ever gamed. It's as close to perfection for me as any putter I have ever putted with. I will wait because I know the end product is worth every penny.

    Posted:
    EAMUS CATULI! AC020303
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  • Chachi2Chachi2  1864WRX Points: 1,280Handicap: 69Members Posts: 1,864 Platinum Tees
    Joined:  edited Jun 14, 2019 #113

    I work for a company that has to deal with complaints from time to time. We produce an outstanding service for 30,000 clients and its the 10 people who are unhappy who go to the internet to say bad things.

    Posted:
    Post edited by Chachi2 on
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