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Pro Clubs-Ebay- shipping scam


kwcsports

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Hey guys, want to ask opinions on this situation. Purchased clubs and the auction stated USPS shipping to Canada. This method appeals to me because half the time they slip through with little or no charges. The day after I pay, I get an email that Fed Ex was delivering my clubs. I emailed Pro Clubs and was told I could refuse them at the door If I wasn't happy with Fed Ex. They arrived, I paid the 50 buck Broker fee and I'm pissed off. I also saw on the box that Pro Clubs only paid Fed Ex 30 for shipping, they charged me 64 CDN for USPS Priority to Canada. Seems shady to me, what say you ?

Ping G410 Driver

TM 200 Steel 3W

Lynx Parallax 3-SW

Ping Eye 2 SW

Nike VR Forged 60

Maltby PTM 1

 

 

 

 

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I've bought from them previously with no problems. They set a fixed shipping charge and they did say buyers might be responsible for any customs brokerage fees. Here is what it says to the international buyers. About shipping charge, you can try for a refund but not the brokerage fees.

 

International Shipping - items may be subject to customs processing depending on the item's declared value.

 

Sellers set the item's declared value and must comply with customs declaration laws.

 

 

As the buyer, you should be aware of possible:

 

- delays from customs inspection.

- import duties and taxes which buyers must pay.

- brokerage fees payable at the point of delivery.

 

Your country's customs office can offer more details, or visit eBay's page on international trade.

62 yr old's Bag of Hacking Utensils

Callaway Rogue Max LS 10.5 Ventus Red Velocore 6-S 

TSR2 10* Ventus Blue Velocore 6-S

Callaway Paradym TD 15* & AI Smoke TD 7 wood

Callaway Paradym 5-AW AMT Black S300

SM9 52* & 58*

Odyssey DART 47"

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I have bought hundreds of items from them...Awesome seller. Ships fast, Products always as advertised. Definitely not a scam.

WITB:
Driver: Ping G400 LST 8.5* Kuro Kage Silver TINI 70s
FW: Ping G25 4 wood Kuro Kage Silver TINI 80s
Utility: 20* King Forged Utility One Length C Taper Lite S
Irons: King Forged One Length 4-PW C Taper Lite S
Wedges: Cleveland 588 RTX 2.0 Black Satin 50, 54, 58
Putter: Custom Directed Force Reno 2.0 48" 80* Lie Side Saddle

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I have bought hundreds of items from them...Awesome seller. Ships fast, Products always as advertised. Definitely not a scam.

 

I'm sure you would say that since you're American and there's no shipping issues for you guys but if you read the original post more carefully as you should, the buyer is Canadian (like me) and if the original auction said it was supposed to be shipped by USPS, then it should be shipped by USPS. Anything else is false advertising and a little scammy to me.

 

I feel for him as I've been in that situation before.

10.5 deg Titleist 905R with stock UST Proforce V2 Shaft (Stiff flex)
Titleist 990 (3-PW) with stock Dynamic Gold in S300
Taylormade V-Steel 5W & 3W with Grafalloy Prolaunch Red shafts (Regular Flex)
2011 Adams Tom Watson signature wedges in 52 and 56 degrees with stock steel shafts (Player's Grind)
Rife Island Series Aruba Blade Putter

 

"Loft for loft, length for length, and shaft for shaft, the ball will go the same distance when hit on the sweet spot regardless how old the iron."

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the cost of shipping on the bay to Canada is out of control

place is full of clubs for 40 bucks with a fee to ship for $50 ? WTF

Ping G400 LST 11* Ventus Black TR 5x

Ping G400 3w 15.1* GD AD IZ 5x

Ping G400 7w 19.5* Ventus Red 6x 

Ping G425 4h 22* Blueboard HY 80x

Ping i210 6i & s55 7i - PW Steelfiber 110s

Ping Glide Wrx 49*, 54*, 59*ES, Tour W 64* SF 125s

EvnRoll ER9
 

 

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I don't quite understand it, but I have sold to Canadians before and they always want USPS shipping. I almost exclusively use FedEx, I guess there are no fees or tariffs if it's shipped via USPS? I also agree that it matters what you say as a seller, who you say you will ship with. The USPS where I live is pitiful. I avoid sellers who use the USPS. If they say they use FedEx or UPS and then use the USPS it's often a real crap shoot.

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I don't quite understand it, but I have sold to Canadians before and they always want USPS shipping. I almost exclusively use FedEx, I guess there are no fees or tariffs if it's shipped via USPS? I also agree that it matters what you say as a seller, who you say you will ship with. The USPS where I live is pitiful. I avoid sellers who use the USPS. If they say they use FedEx or UPS and then use the USPS it's often a real crap shoot.

 

If you receive a package by Fedex and they want you to cough up $50 (which is mostly a service fee) on a $20 item, you'll know why we Canucks want to ship by USPS.

10.5 deg Titleist 905R with stock UST Proforce V2 Shaft (Stiff flex)
Titleist 990 (3-PW) with stock Dynamic Gold in S300
Taylormade V-Steel 5W & 3W with Grafalloy Prolaunch Red shafts (Regular Flex)
2011 Adams Tom Watson signature wedges in 52 and 56 degrees with stock steel shafts (Player's Grind)
Rife Island Series Aruba Blade Putter

 

"Loft for loft, length for length, and shaft for shaft, the ball will go the same distance when hit on the sweet spot regardless how old the iron."

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Tariffs bro. Get used to it.

8.5 g400 lst atmos black 6s (set at 9.2)
16 cally 816 rombax 7w06s (set at 15n)
19 adams xtd atmos blue 8s

4 tm790 modus3 130s

6-8 tm760 modus3 130s

9-p mp20 modus3 130s
50, 54 cobra mim modus3 130s
58 14K sm9 modus 125s

61 scratch sti lbe dg spinner + 
hex t bb0 or spider x chalk

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Hey guys, want to ask opinions on this situation. Purchased clubs and the auction stated USPS shipping to Canada. This method appeals to me because half the time they slip through with little or no charges. The day after I pay, I get an email that Fed Ex was delivering my clubs. I emailed Pro Clubs and was told I could refuse them at the door If I wasn't happy with Fed Ex. They arrived, I paid the 50 buck Broker fee and I'm pissed off. I also saw on the box that Pro Clubs only paid Fed Ex 30 for shipping, they charged me 64 CDN for USPS Priority to Canada. Seems shady to me, what say you ?

Definitely shady, especially if their ad stated items would be shipped USPS. I would contact them and ask for the difference in shipping and the broker fee to be paid by them. False advertising on their part.

Mostly PING clubs, with TaylorMade woods.

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I don't quite understand it, but I have sold to Canadians before and they always want USPS shipping. I almost exclusively use FedEx, I guess there are no fees or tariffs if it's shipped via USPS? I also agree that it matters what you say as a seller, who you say you will ship with. The USPS where I live is pitiful. I avoid sellers who use the USPS. If they say they use FedEx or UPS and then use the USPS it's often a real crap shoot.

 

If you receive a package by Fedex and they want you to cough up $50 (which is mostly a service fee) on a $20 item, you'll know why we Canucks want to ship by USPS.

 

Thank you for clearing that up. Now I understand. eBay has an International Shipping program. US sellers ship the clubs or whatever to eBay first in Kentucky, and then eBay re-labels it and ships it to the customers globally. I don't know what service eBay uses, but it is a slick way to sell to Canada. If the USPS wasn't a dumpster fire where I live I would be happy to ship that way otherwise.

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If you paid to have shipped via USPS it should have been shipped via USPS. Using FEDEX after the fact can come off a bit shady. It is ProClubs tho. They have a great reputation.

If you want to get political conspiracy theorist here ProClubs is based out of Arizona I believe. That is a huge red state. They could be trying to stick it to a Canadian. If you want to be all political conspiracy theorist here.

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Like I said in this other thread about Pro Clubs (not sure that this required it's own thread - the OP commented in that thread so he is aware it exists), I've had the same happen to me. Not a deal breaker at all, as it's more inconvenient than it is a scam (though as I said in the post, it is a little shiesty). I've gotten some great deals on nice stuff from Pro Clubs, so I won't let it stop me from buying from them, but it's certainly something to be aware of when buying that the potential is there to receive an item much later than you expect - not a deal breaker, but definitely something to consider before completing the deal. And, apparently for our Canadian neighbors, the potential is there to get hit with unexpected charges after the fact.

**Driver:** TaylorMade SIM Max 9° **|** Ventus Black 7 Velocore **3wd:** Titleist TS2 15° (C1) **|** Diamana D+ LTD 70 **Hybrid:** Callaway Apex 18° **|** AD-DI 95 **Irons:** Mizuno MP 18 Fli Hi 4 iron **|** AD-DI 95**/** JPX 919 Forged 5-PW **|** Recoil 95 **Wedges:** Vokey SM8 raw 50°F (Handground S), 54°S, 58°M (Handground A) **|** DG Black Onyx **Putters:** Byron Morgan DH 89 WITB: https://forums.golfwrx.com/discussion/1505670/goirish17s-witb-updated-end-of-page-2#latest

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I don't see a problem shipping by FedEx when ad indicates USPS, so long as it gets to you in the same timeframe (eg, switching from USPS Priority to a much slower ground service would be different). Can understand a seller choosing a cheaper shipping service if delivery time will be the same. That said, when this may be the case for my ebay listings that have free shipping I'll indicate "will ship by least expensive ground service" or something similar to make it crystal clear.

PING i20 10.5*

Adams a7 19*, 22*

Maltby TS3 Forged 5-9

Vokey SM7 46F, 52F, 58M

PING BeCu Anser

Srixon QST

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I don't see a problem shipping by FedEx when ad indicates USPS, so long as it gets to you in the same timeframe (eg, switching from USPS Priority to a much slower ground service would be different). Can understand a seller choosing a cheaper shipping service if delivery time will be the same. That said, when this may be the case for my ebay listings that have free shipping I'll indicate "will ship by least expensive ground service" or something similar to make it crystal clear.

 

My personal problem was that I paid for USPS Priority, an expedited service according to eBay, and got FedEx Home, which is not expedited and much slower. I'd have no problem if they were subbing a comparable service, but they aren't. They're advertising and charging for an upgrade and providing the cheapest option available to them.

**Driver:** TaylorMade SIM Max 9° **|** Ventus Black 7 Velocore **3wd:** Titleist TS2 15° (C1) **|** Diamana D+ LTD 70 **Hybrid:** Callaway Apex 18° **|** AD-DI 95 **Irons:** Mizuno MP 18 Fli Hi 4 iron **|** AD-DI 95**/** JPX 919 Forged 5-PW **|** Recoil 95 **Wedges:** Vokey SM8 raw 50°F (Handground S), 54°S, 58°M (Handground A) **|** DG Black Onyx **Putters:** Byron Morgan DH 89 WITB: https://forums.golfwrx.com/discussion/1505670/goirish17s-witb-updated-end-of-page-2#latest

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I don't see a problem shipping by FedEx when ad indicates USPS, so long as it gets to you in the same timeframe (eg, switching from USPS Priority to a much slower ground service would be different). Can understand a seller choosing a cheaper shipping service if delivery time will be the same. That said, when this may be the case for my ebay listings that have free shipping I'll indicate "will ship by least expensive ground service" or something similar to make it crystal clear.

 

My personal problem was that I paid for USPS Priority, an expedited service according to eBay, and got FedEx Home, which is not expedited and much slower. I'd have no problem if they were subbing a comparable service, but they aren't. They're advertising and charging for an upgrade and providing the cheapest option available to them.

Yeah, that's lame.

PING i20 10.5*

Adams a7 19*, 22*

Maltby TS3 Forged 5-9

Vokey SM7 46F, 52F, 58M

PING BeCu Anser

Srixon QST

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Does sound like the option was there to reject the package and “return to sender” if the OP didn’t like the method used so a little reach to call it a “scam”. I’m sure it didn’t cost them $10 to send me the iron head I ordered either, but that was the shipping charge I knew I was paying when I bought it.

2024 Building In-progress

Qi10 Core Head 9* w/ AD-DI 6S  (I heart you AD DI and will never sway from you again)
Qi10 Tour 3W with shaft TBD
Callaway UW 17* with shaft TBD

Titleist TS2 19* Hybrid at 20* w/ PX Evenflow Blue 85 6.0

4-PW Srixon ZX7s w/ DG AMT White S300s
MG2 TW Grind 56/60 at 54/58
Spider Tour X3

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Feel like you should call them and sort it out with them.

 

They probably ship USPS domestically and Fedex internationally if I had to guess.

 

That’s not the case.

**Driver:** TaylorMade SIM Max 9° **|** Ventus Black 7 Velocore **3wd:** Titleist TS2 15° (C1) **|** Diamana D+ LTD 70 **Hybrid:** Callaway Apex 18° **|** AD-DI 95 **Irons:** Mizuno MP 18 Fli Hi 4 iron **|** AD-DI 95**/** JPX 919 Forged 5-PW **|** Recoil 95 **Wedges:** Vokey SM8 raw 50°F (Handground S), 54°S, 58°M (Handground A) **|** DG Black Onyx **Putters:** Byron Morgan DH 89 WITB: https://forums.golfwrx.com/discussion/1505670/goirish17s-witb-updated-end-of-page-2#latest

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This is one of the reason why I only buy clubs located in Canada now, that and shipping time. Sure the selection is a lot less but shipping is $15 and 3/4 days vs $45+ and 2-3 weeks to ship. I won’t buy clubs from the states any more.

910D2 9.5*- RIP Alpha 70x
910f 17*- Diamana D+ 82x
910h 20* Hybrid - S400
712 CB 4i-Pw - S300
SM5 51*, 55*- S300
TVD 59* M - S300
Studio Select NP2

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  • 1 year later...

just ordered a club from these guys and emailed the to make sure they shipped usps so I don’t get charged a big customs broker fee through the couriers. Key difference is usps comes to you via Canada post once I hits the border which doesn’t gouge you on the broker fees. They emailed me back and confir they would send usps

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I don't see a problem The problem is is that with usps you will have to pay for duties and taxes as it crosses the border, with fedex you also get charged a handling fee on top of these charges just for using their shipping company. As an American you don't understand this because you don't have to deal with it. This is why us Canadians always request USPS

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