Adidas Golf - buy direct from Adidas.com

 Ray Jackson ·  
Ray JacksonRay Jackson Members  1126WRX Points: 146Posts: 1,126 Platinum Tees
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Some advice -



Don't buy Adidas Golf shoes from anyone else than direct from Adidas. The warranty is 2 years from date of purchase or 2 years from manufacture whichever is earlier.



I have been stung 2x now by authorized retailers online selling shoes that were manufactured a long time ago before they sell them new and the heel cup has worn out and so I cannot return them direct to Adidas as 1) I didn't buy them direct, 2) I don't have a receipt and 3) its outside the 2 years from date of manufacture.



Luckily the next two pairs I have to use were bought direct from Adidas.com.
Posted:
1

Comments

  • JoelsimJoelsim Members  1419WRX Points: 525Handicap: 12Posts: 1,419 Platinum Tees
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    I very much doubt normal wear and tear like that is included within the warranty anyway.
    Posted:
    Driver: Ping G400 10.5 Reg Ping Alta 44.5”
    Fairways: Cobra King Ltd Black 5 Wood Aldila Rogue Stiff and TaylorMade M6 3 Wood
    Utility: Wilson Staff Model Utility #3 Regular KBS
    Hybrid: Titleist TS2 21* Hybrid Regular Tensei Blue
    Irons: Ping G410 5-PW (#5 at power spec loft)
    Wedges: Callaway MD5 Jaws 60W Low and Mack Daddy 4 64S, Cleveland CBX 2 50, 54 and 58
    Putters: Bettinardi Studio Stock #3 (Jumbo Lamkin), Bettinardi Studio Stock #28 Slotback (Winn Dri-Tac), Bettinardi Queen Bee #9 (Winn Dri-Tac), Odyssey Toulon Stroke Lab Palm Beach (Winn Dri-Tac), Piretti Matera Elite (Piretti Fat Grip), Piretti Cottonwood II (Piretti Fat Grip).
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  • Ray JacksonRay Jackson Members  1126WRX Points: 146Posts: 1,126 Platinum Tees
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    Joelsim wrote:


    I very much doubt normal wear and tear like that is included within the warranty anyway.




    The material in the heel cup wearing through so the plastic is exposed in less than one year isn't normal wear and tear. This has happened on every pair of 360 boost I have owned. It maybe time to switch to another brand.
    Posted:
  • Smokey227Smokey227 Members  850WRX Points: 99Posts: 850 Golden Tee
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    Some advice -



    Don't buy Adidas Golf shoes from anyone else than direct from Adidas. The warranty is 2 years from date of purchase or 2 years from manufacture whichever is earlier.



    I have been stung 2x now by authorized retailers online selling shoes that were manufactured a long time ago before they sell them new and the heel cup has worn out and so I cannot return them direct to Adidas as 1) I didn't buy them direct, 2) I don't have a receipt and 3) its outside the 2 years from date of manufacture.



    Luckily the next two pairs I have to use were bought direct from Adidas.com.




    Out of curiosity, Did you send the shoes back before they told you this?
    Posted:
    Ping G400 Max 10.5 Fujikura Speeder TS 6.3
    Ping G400 16.5* Oban Kiyoshi Purple 75
    Ping G400 22* Oban Kiyoshi Purple 100
    Ping I25 4-U Nippon Modus 105
    Ping Gilde 56 WS
    Ping Glide 2.0 Stealth 60 ES
    Byron Morgan DH89 Longneck 
  • purerollpureroll Members  269WRX Points: 78Posts: 269 Greens
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    Smokey227 wrote:



    Some advice -



    Don't buy Adidas Golf shoes from anyone else than direct from Adidas. The warranty is 2 years from date of purchase or 2 years from manufacture whichever is earlier.



    I have been stung 2x now by authorized retailers online selling shoes that were manufactured a long time ago before they sell them new and the heel cup has worn out and so I cannot return them direct to Adidas as 1) I didn't buy them direct, 2) I don't have a receipt and 3) its outside the 2 years from date of manufacture.



    Luckily the next two pairs I have to use were bought direct from Adidas.com.




    Out of curiosity, Did you send the shoes back before they told you this?




    I have had no problem getting warranty honored thru my club, no matter of date of purchased. Just returned a pair this week.
    Posted:
  • KamenKamen Kamen Members  610WRX Points: 97Posts: 610 Golden Tee
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    Really? I haven't had this problem and my shoes are over a year old. They still almost look new inside.
    Posted:
    Taylormade SIM Driver
    Taylormade SIM Ti 3 Fairway
    Callaway Epic Flash 7 Fairway
    PXG Gen 2 0317X 4 Hybrid
    PXG Gen 3 0311P 5, 0311T 6-PW
    Ping Glide 2.0 Stealth 50SS, 54WS, 60ES
    PXG Gen 2 Mini Gunboat

  • MarkFromTheUKMarkFromTheUK Members  4639WRX Points: 145Handicap: KneePosts: 4,639 Titanium Tees
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    The original 360 Boosts were notorious for their heel wear. I had one pair which lasted two rounds! The 2.0 are far better, having switched textile for leather. They’re now bulletproof, as long as you put them on and take them off properly.
    Posted:
    PXG 0811X Gen2 9deg Driver - AD-GP 7TX
    PXG 0341X Gen2 15deg Fairway - AD-GP 8TX
    PXG 0311X Gen2 1 DI - KBS Prototype Graphite 95X
    PXG 0311X Gen2 3 DI - KBS Prototype Graphite 95X
    PXG 0311T Gen2 4-PW - Dynamic Gold X7
    PXG 0311T Sugar Daddy 51 - Dynamic Gold X7
    PXG 0311T Sugar Daddy 56 - Dynamic Gold X7
    PXG 0311T Zulu 61 - Dynamic Gold X7
    PXG Brandon H - 34.5”
    PXG Operator H - 34.5”
    Toulon Indianapolis - 34.5”
    PXG 50/50 Staff Bag
    Bridgestone Tour B X

    KaBoom Baby!
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  • BB28403BB28403 Members  4279WRX Points: 755Handicap: This post may not be here soon as moderators may delete it to free up space. Be concerned... you may be next...Posts: 4,279 Titanium Tees
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    The original 360 Boosts were notorious for their heel wear. I had one pair which lasted two rounds! The 2.0 are far better, having switched textile for leather. They’re now bulletproof, as long as you put them on and take them off properly.




    I need a YouTube video of proper golf shoe knockdowns.
    Posted:
  • LexHairLexHair Members  474WRX Points: 87Handicap: 12.9Posts: 474 Greens
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    Just noticed this on my Boosts. Contacted adidas customer service by phone and filled out the email form. I'll post back with resolution.

    Posted:
  • MaineMarinerMaineMariner Members  796WRX Points: 509Posts: 796 Golden Tee
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    Interesting, I just bought a new pair of shoes because plastic started sticking out from the heel of my Adidas Boost shoes. I would have never imagined that this was a common issue or that it would be covered under warranty. The shoes are a year old, so I'm definitely interested to hear your resolution!

    Posted:
    Callaway Big Bertha Fusion driver
    Callaway Big Bertha Fusion 3 wood
    Srixon Z H45 3 & 4 hybrids
    Srixon Z 565 irons, 5 - AW
    Callaway MD3 S Grind 54 deg.
    Callaway MD4 W Grind 60 deg.
    Ping Heppler ZB3
  • larciellarciel I play for eagle Members  2558WRX Points: 295Posts: 2,558 Titanium Tees
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    On -, @Ray Jackson said:

    Some advice -

    Don't buy Adidas Golf shoes from anyone else than direct from Adidas. The warranty is 2 years from date of purchase or 2 years from manufacture whichever is earlier.

    I have been stung 2x now by authorized retailers online selling shoes that were manufactured a long time ago before they sell them new and the heel cup has worn out and so I cannot return them direct to Adidas as 1) I didn't buy them direct, 2) I don't have a receipt and 3) its outside the 2 years from date of manufacture.

    Luckily the next two pairs I have to use were bought direct from Adidas.com.

    Very interesting. Is this for shoe only or applies to all Adidas golf items?
    I've returned a pants that was manuf over 2 years ago but purchased from online vendor 12 months ago. They gave me credit for the pants after sending in the invoice.

    Posted:
  • coach_harris1coach_harris1 Members  1098WRX Points: 241Posts: 1,098 Platinum Tees
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    I mean if you’ve worn a pair of shoes for two years and they start to break down are the manufacturers really responsible at that point? I would think maybe 6 months but after that you’re on your own. I coach high school football and refuse to use adidas anymore. Their Adizero cleats are very nice but the sole comes off after a few weeks of practice and they will not honor them. Has happened to several pairs we have. And then the adidas uniforms are the worst. Have had to replace several after the first year. Never had that problem with any other manufacturers. So it surprises me they warranty golf shoes for two years.

    Posted:
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  • kdog25kdog25 Members  1765WRX Points: 329Posts: 1,765 Platinum Tees
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    On -, @coach_harris1 said:

    I mean if you’ve worn a pair of shoes for two years and they start to break down are the manufacturers really responsible at that point? I would think maybe 6 months but after that you’re on your own. I coach high school football and refuse to use adidas anymore. Their Adizero cleats are very nice but the sole comes off after a few weeks of practice and they will not honor them. Has happened to several pairs we have. And then the adidas uniforms are the worst. Have had to replace several after the first year. Never had that problem with any other manufacturers. So it surprises me they warranty golf shoes for two years.

    The adizero golf shoes had the same issue. I was able to get a replacement but those things were trash.

    Posted:
  • mister2coolmister2cool Members  3883WRX Points: 207Posts: 3,883 Titanium Tees
    Joined:  edited Jul 11, 2019 #14

    Many models have had the same issues. It really doesn't matter where you got the shoes, you are bound by the 2 year from manufacturing date which is printed on the shoe. The 2 year warranty was really only suppose to be waterproofing, not so much on wearing and tearing.

    Posted:
    2017 M1 440 10.5, Project X Even Flow Black 65 6.0
    2017 M1 3W, Project X Even Flow Blue 75 6.0
    RBZ Stage 2 18*H,Project X Even Flow Blue 85 6.0
    Srixon z945 4-P, DG S300
    Nike Engage DS 52* DG S400
    Nike Engage TS 58* DG S400
    Callaway X-Forged 64* DG S400
    Putter... Who needs that?
  • JustmuckitJustmuckit St. Louis, MOMembers  1528WRX Points: 179Handicap: 10.7Posts: 1,528 Platinum Tees
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    The original Tour 360's had the same issue. I vaguely remember a thread or two about it back in the day. I had two pair that I returned before giving up on Adidas shoes all together.

    Posted:
  • TzoidTzoid MarylandMembers  1754WRX Points: 174Handicap: 7Posts: 1,754 Platinum Tees
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    On -, @LexHair said:

    Just noticed this on my Boosts. Contacted adidas customer service by phone and filled out the email form. I'll post back with resolution.

    I have 4 pairs of Adidas golf shoes with this problem....actually worse.

    Posted:
    Texan stranded in "The Peoples Republic of Maryland"
    Ping G400 Max Driver Aldila Rogue Silver 110 M.S.I. 60
    Ping G400 3 Wood Aldila Rogue Silver 110 M.S.I. 70
    Ping G25 20 & Anser 23 Hybrid
    ONOFF KURO 2015 4-PW N.S Pro Modus3 Tour 120S
    Scratch 50 54 58 Forged Wedges Nippon WV 115 Shafts
    EVNROLL ER2 Mid Blade Black with Gravity Grip
    Scotty Cameron Newport 2 Studio Stainless
    Titleist Pro V-1X
  • LexHairLexHair Members  474WRX Points: 87Handicap: 12.9Posts: 474 Greens
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    I've put hundreds of miles on New Balance running shoes without this kind of failure.

    Posted:
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  • LexHairLexHair Members  474WRX Points: 87Handicap: 12.9Posts: 474 Greens
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    Apparently I wound up in the Dead Letter Department. Not surprised. Not surprised that my other shoe is showing identical wear either.

    Posted:
  • LexHairLexHair Members  474WRX Points: 87Handicap: 12.9Posts: 474 Greens
    Joined:  #19

    Glutton for punishment. Couldn't resist their clearance sale with 20% more off (since expired) for a pair of Adipower S Boost 3 for $52 plus shipping. Said it was the last pair in my size but who knows.

    Posted:

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