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PayPal issue ****UPDATE 5/27****


richie24

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Everyone ,

I'm not sure if this is the correct forum for this information or not but I need to find out if this has happened to anyone selling on this website. Paypal just informed me that I am permently banded from using paypal and have frozen my pp funds stating that I was in violation of Paypal's Acceptable Use Policy. The reason I'm bringing this here to golfwrx is because they stated my last tranaction as an example and that transaction was I sold a pair of golf shoes to a buyer on the BST. He paid thru paypal, and Paypal said that transaction was in violation of thier policy. I was just wondering if this has happened to anyone else here. Sorry to ramble , but I have been a paypal user for 15-16 years selling on ebay and then when I found this site , I started selling golf equipment on this site. Please let me know if this has happened to anyone else , or did Paypal just picked on me. (Or could it be because everytime I get money from a sale , I instantly transfer it to my checking acct. meaning I don't leave it in my paypal balance).Just a thaught !!! **UPDATE 5/27**

**I JUST RECEIVED AN EMAIL FROM PP AND ALL MY SERVICES HAVE BEEN RESTORED. THEY DID NOT GIVE A REASON WHY THEY SHUT ME DOWN , IT JUST SAID SORRY FOR AN INCONVENIENCE THIS MAY HAVE CAUSED BUT AFTER THE REVEIW TEAM COMPLETED THIER REVIEW YOUR ACCOUNT HAS BEEN RESTORED. I WILL HOWEVER CONTACT THEM TOMORROW AND TRY TO FIND OUT WHY THEY RESTRICTED IT IN THE FIRST PLACE. ONCE AGAIN BEAWARE THAT PP COULD DO THIS TO ANYONE OF US AT ANYTIME !!! THANKS TO ALL THAT CHIMED IN , YOUR OPINIONS ON WHAT MAY OR MAY NOT HAVE BEEN THE REASON THIS HAPPENED WERE VERY HELPFULL TO ME AND I SINCERLY HOPE THIS NEVER HAPPENS TO ANYONE ON THIS SITE.....THANKS WRX FOR ALL YOUR SUPPORT**

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They gave NO reason , They just said I was in Violation of thier Acceptable Use Policy. Thats' all they would tell me. the customer support person on the phone was being vague , very vague. I am on hold now with a supervisor but was told the sup. would have the same info the rep would. I am waiting for a email address to their legal dept. thats the only mode of correspondence that they would accept. This is really wierd.

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> @kdog25 said:

> > @richie24 said:

> > > @kdog25 said:

> > > Did he pay as goods and services or friends and family?

> >

> > No he paid "goods and services"

>

> Ok. Was thinking if he used f&f and they somehow knew that would explain it. This does seem odd - hope you get it resolved.

>

>

 

Yea , the money I have in there is the real issue , I cannot accsess it . they are gonna hold it for 180 days..Thats their investigation period.

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> @richie24 said:

> > @kdog25 said:

> > > @richie24 said:

> > > > @kdog25 said:

> > > > Did he pay as goods and services or friends and family?

> > >

> > > No he paid "goods and services"

> >

> > Ok. Was thinking if he used f&f and they somehow knew that would explain it. This does seem odd - hope you get it resolved.

> >

> >

>

> Yea , the money I have in there is the real issue , I cannot accsess it . they are gonna hold it for 180 days..

 

> @richie24 said:

> > @kdog25 said:

> > > @richie24 said:

> > > > @kdog25 said:

> > > > Did he pay as goods and services or friends and family?

> > >

> > > No he paid "goods and services"

> >

> > Ok. Was thinking if he used f&f and they somehow knew that would explain it. This does seem odd - hope you get it resolved.

> >

> >

>

> Yea , the money I have in there is the real issue , I cannot accsess it . they are gonna hold it for 180 days..

 

> @richie24 said:

> > @kdog25 said:

> > > @richie24 said:

> > > > @kdog25 said:

> > > > Did he pay as goods and services or friends and family?

> > >

> > > No he paid "goods and services"

> >

> > Ok. Was thinking if he used f&f and they somehow knew that would explain it. This does seem odd - hope you get it resolved.

> >

> >

>

> Yea , the money I have in there is the real issue , I cannot accsess it . they are gonna hold it for 180 days..

 

 

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Just had an issue last week. Sold a guy a hybrid for $65 and then got a notification from PayPal that they were reviewing the payment and freezing the funds until the review was complete which would take 24 to 48 hours. I called PayPal and they assured me it was because of the person who paid me and not anything to do with my account. He called them and they told him the same thing about me, issue with me and not him. They had no problem lying to both of us. Supervisor was zero help they still held the payment for 24 hours. I have never had anything like this happen to me and I've been using PayPal for 16 years. They wouldn't tell either one of us what the actual issue was.

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Was there an issue with the the transaction? Was the buyer dis satisfied with the purchase? Ive had paypal freeze $ in my account before. About 10 years ago i sold an odyssey putter on ebay and the guy that bought it was 85 years old and had never used paypal or ebay before. He got uptight when the putter didnt show up 2 days later and called pay pal. Anyway...the putter was shipped the same day he paid and got there on the 3rd day. He got his putter and after about 5-7 days i was able to transfer or spend the money. No clue what could be going on with your weird user agreement violation????

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> @indianalawnguy said:

> Was there an issue with the the transaction? Was the buyer dis satisfied with the purchase? Ive had paypal freeze $ in my account before. About 10 years ago i sold an odyssey putter on ebay and the guy that bought it was 85 years old and had never used paypal or ebay before. He got uptight when the putter didnt show up 2 days later and called pay pal. Anyway...the putter was shipped the same day he paid and got there on the 3rd day. He got his putter and after about 5-7 days i was able to transfer or spend the money. No clue what could be going on with your weird user agreement violation????

 

They permanently banned me from using paypal. Poof just like that. They keep saying I violated their Acceptable Use Policy. I asked what I did wrong and they won’t tell me anything . I’ve been a loyal and productive customer for over 15 years or so and now this . I have to use my girls paypal account now - gee won’t that be fun- to but or sell anything . And all I bought or sold on eBay or this site wag golf equipment. This has me very devastated, not to mention the amount of my money MY MONEY they have hostage for 180 days. I’m beside myself

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> @richie24 said:

> > @coach_harris1 said:

> > This is the craziest PayPal story I’ve ever heard

> I know right

 

It really is outrageous that they won’t tell you why.

 

I wonder what it would cost to pursue this legally. Probably isn’t worth it but on principle it has to be tempting. What a crock of crap.

 

 

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> @snapier said:

> Some possibility the OP’s telling of this situation is accurate but far more possible his account has more holes than a June bride?

 

I have a feeling that some vital detail is being left out, whether purposely or just pure lack of information. Either way, I’m following this for the conclusion. Because this situation is a nightmare scenario for me, not being able to participate in the vicious cycle of club ho’ing.

**Driver:** TaylorMade SIM Max 9° **|** Ventus Black 7 Velocore **3wd:** Titleist TS2 15° (C1) **|** Diamana D+ LTD 70 **Hybrid:** Callaway Apex 18° **|** AD-DI 95 **Irons:** Mizuno MP 18 Fli Hi 4 iron **|** AD-DI 95**/** JPX 919 Forged 5-PW **|** Recoil 95 **Wedges:** Vokey SM8 raw 50°F (Handground S), 54°S, 58°M (Handground A) **|** DG Black Onyx **Putters:** Byron Morgan DH 89 WITB: https://forums.golfwrx.com/discussion/1505670/goirish17s-witb-updated-end-of-page-2#latest

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> @GoIrish17 said:

> > @snapier said:

> > Some possibility the OP’s telling of this situation is accurate but far more possible his account has more holes than a June bride?

>

> I have a feeling that some vital detail is being left out, whether purposely or just pure lack of information. Either way, I’m following this for the conclusion. Because this situation is a nightmare scenario for me, not being able to participate in the vicious cycle of club ho’ing.

 

I will , for sure get to the bottom. All i can provide is the info they sent me : this is the email they sent to me after I sent a email inquiring wtf

 

[email protected]

 

8:25 PM (1 hour ago)

 

 

 

to me

 

 

 

 

 

 

 

 

 

Hello Richard Hyer,

 

Thank you for contacting PayPal regarding the limitation on your account.

 

Please be advised that due to the violation of PayPal's Acceptable Use Policy, your account will remain permanently limited.

 

The PayPal User Agreement states that PayPal, at its sole discretion, reserves the right to limit an account for any violation of the User Agreement, including the Acceptable Use Policy.

 

The complete Acceptable Use Policy can be found by clicking Legal at the bottom of any page, select your location and click PayPal Acceptable Use Policy.

 

Per the User Agreement, when PayPal permanently limits an account due to an Acceptable Use Policy violation, we will hold any funds on your account for 180 days.

 

If you have not yet done so, please remove any references to PayPal from your website/auction site.

 

Thanks,

PayPal

 

 

Copyright © 1999-2018 PayPal. All rights reserved. Responses to this email address are not monitored.

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> @snapier said:

> Some possibility the OP’s telling of this situation is accurate but far more possible his account has more holes than a June bride?

 

here is the email I sent back to them with their "Acceptable Use Policy" issues answered...seriosly why would I make such an issue if I knowingly did something wrong..doesn't make any sence.

 

richie hyer

 

9:43 PM (25 minutes ago)

 

 

 

to aup

 

 

 

 

 

 

Prohibited Activities

You may not use the PayPal service for activities that:

violate any law,**NO** statute,**NO** ordinance or regulation.NONE

relate to transactions involving (a) narcotics,NO, PURCHASED OR SOLD NONE, steroids,NO, PURCHASED OR SOLD NONE, certain controlled substances or other products that present a risk to consumer safety,NONE (b) drug paraphernalia,NO, PURCHASED OR SOLD NONE © cigarettes,NO, PURCHASED OR SOLD NONE, (d) items that encourage, promote, facilitate or instruct others to engage in illegal activity,NONE (e) stolen goods including digital and virtual goods, NONE ,(f) the promotion of hate,NONE, violence,NONE, racial or other forms of intolerance that is discriminatory or the financial exploitation of a crime,NONE, (g) items that are considered obscene, NONE ,(h) items that infringe or violate any copyright,NONE, trademark,NONE, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction,NONE, (i) certain sexually oriented materials or services,NONE, (j) ammunition,NONE, firearms,NONE, or certain firearm parts or accessories,NONE, or (k) certain weapons or knives regulated under applicable law., NONE AT ALL

relate to transactions that (a) show the personal information of third parties in violation of applicable law, NO.(b) support pyramid or ponzi schemes,NO, matrix programs,NO, other "get rich quick" schemes or certain multi-level marketing programs,NO, © are associated with purchases of annuities or lottery contracts NO, lay-away systems,NO off-shore banking or transactions to finance or refinance debts funded by a credit card,NONE, (d) are for the sale of certain items before the seller has control or possession of the item,NONE, (e) are by payment processors to collect payments on behalf of merchants,NONE, (f) are associated with the sale of traveler's checks or money orders,NONE, (h) involve currency exchanges or check cashing businesses,NONE, (i) involve certain credit repair, NO.debt settlement services,NONE, credit transactions or insurance activities,NONE, or (k) involve offering or receiving payments for the purpose of bribery or corruption.NO.

involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent. NONE !

 

 

Activities Requiring Approval

PayPal requires pre-approval to accept payments for certain services as detailed in the chart below.

Service Requiring Pre-Approval

Contact Information

Airlines and scheduled or non-scheduled charters/jets/air taxi operators;NONE collecting donations as a charity or non-profit organization;NO dealing in jewels,NONE precious metals and stones;NONE acting as a money transmitter or selling stored value cards; NONE,selling stocks,NO, bonds,NO ,securities,NO, options,NO, futures (forex) or an investment interest in any entity or property;NO, or providing escrow services.NOT AT ALL

Please send contact information, business website URL and a brief business summary to [email protected]

Providing file sharing services or access to newsgroups;NO, or selling alcoholic beverages,NONE, non-cigarette tobacco products,NONE, e-cigarettes or prescription drugs/devices.NONE,

Please send contact information, business website URL and brief business summary to [email protected]

Activ,NO, an entry fee and a prize, including, but not limited to casino games,NONE, sports beting,NO, horse or greyhound racing,NO, fantasy sports,NONE, lottery tickets, NONE.other ventures that facilitate gambling,NONE games of skill (whether or not legally defined as gambling) NONE ,and sweepstakes,NONE, if the operator and customers are located exclusively in jurisdictions where such activities are permitted by law.NOT AT ALL

PleasEe send contact information, business website URL and brief business summary to [email protected]

 

 

More Information

To learn more about the Acceptable Use Policy, please refer to our Help Center.

 

 

Violations of the Acceptable Use Policy

We encourage you to report violations of this Acceptable Use Policy to PayPal immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, you can email PayPal's AUP Compliance Department at:

HERE IS WORD FOR WORD YOUR "ACCEPTABLE USER POLICY" I HAVE ANSWERED WORD FOR WORD ON ALL OF THESE, YOU CANNOT FIND ANYTHING WITH IN MY PAYPAL THAT WOULD BREAK ANY OF THESE , NOT ONE. NOWHERE IN MY PAYPAL HISTORY WILL YOU FIND A "YES" ANSWER TO THESE QUESTIONS OF YOUR POLICY

 

REGARDS ,

RICHARD HYER

 

 

 

 

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