Disappointed in Callaway Preowned
I recently bought a "like new" Toulon San Diego putter from Callaway Preowned. What I got was a putter that was thrashed on the sole, heel, and neck. Pics below. The putter is actually in worse shape than the pics show as I don't have good lighting for photos.
This putter still has the original stickers on it so I'm assuming that it was sent to the floor of a big box store and didn't sell and was returned to Callaway. I would guess that Callaway marks unsold equipment as "like new" without inspecting. Very disappointing. This is actually the second time I've been burned by CPO's "like new" description. Several months ago I bought another Toulon that was listed as "like new" and it was more beat up than this one. But I figured it was an honest mistake and just returned the putter and did not complain. But now this looks like a practice of theirs and it needs to stop.
I'm not saying Callaway Preowned is bad, or that you shouldn't buy from them, but this is ridiculous. I'll be returning the putter.
Edit - I want to make it clear that this is no knock on Callaway, Odyssey or Toulon equipment. I bought this San Diego because I love the one I currently have so much I wanted a back up.