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Titleist personalized golf ball delay


JBirdUt

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First, I know Titleist was closed down for a while due to COVID-19. I placed an order with Golf Galaxy during the buy 3 get one free on March 19, the date scheduled for receiving was April 29. Yes, I had two lines of personalization on each ball. I have made numerous calls to Golf Galaxy and have been told personalized orders have been put at the end of the line and it may be another 6 weeks before delivery will be made. Has anyone else experienced this situation?

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Yes, everybody's in the same boat. My order went in a few weeks after yours and maybe a month ago Titleist notified me (through my dealer) that it would be some time in July before they could ship personalized balls. The alternative was to get non-personalized at the same price but with delivery in June. That's what I did and I've already received mine from Titleist.

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I ordered mine thru Edwin Watts in March and a couple weeks ago was given the option to switch to non-personalized balls. They are supposed to ship out to me next week.

Ping G400 max
Ping G410 5 wood
Ping G410 7 & 9 woods 

PXG Gen 5 0311 P w/accra  5-gap 
54* & 58* PXG Forged
PXG Operator H w/ BGT stability tour shaft or  SIK FLO C with LAGP shaft

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I'm in the same boat, still waiting for my order. I personally have zero desire for a personalized ball, I just want the discount so I order some meaningless text on the ball.

I think I understand why Titleist limits the discount to personalized balls only (prevent resale?) but it's really costing them this year with cancelled orders, angry customers, and likely millions of dollars. Maybe they need a more customer-friendly policy for next year and just allow retailers to sell generic balls B3G4.

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As a reference I have 4 dozen ordered March 26 thru TGW...changed it to no personalization to get it faster...no updates yet

Order from another source May 6 thru PGA Superstore...keeping the personalization...no updates yet.

I'm not in a rush, but this is a pretty long wait.

 

Driver (9.0) - Cobra LTDx Aldila Rogue Silver 70 S, 44.5"
Wood (14.5) - Ping G425 MAX Alta CB 65 Slate S

Wood (17.5) - Ping G425 MAX Alta CB 65 Slate S
Driving Iron (20) - Srixon U65 Project X 5.5
Irons (5-6) - Srixon Z565 Project X 5.5
Irons (7-P) - Srixon Z765 Project X 5.5
Wedges - Vokey SM-7 Jet Black / 50.08 F / 54.08 M / 58.08 M DG S300
Putter - Edel E-1
Ball - Titleist Prov1x
ZGrip Midsized Grips

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my pro shop just told me that all Loyalty Program orders will not ship until mid-August due to backlog from COVID factory closures...

TaylorMade Stealth+ 9° Driver - Mitsubishi Diamana S Limited 60 Stiff
TaylorMade SIM2 15° 3W - Mitsubishi Diamana FW Limited 75
TaylorMade SIM Max 19° Hybrid - Mitsubishi Tensei Pro White HY 90 Stiff
TaylorMade 2-iron UDI P790 - KBS Tour Stiff
TaylorMade P770 4-PW - Project X LZ 6.0 120g
Titleist Vokey SM9 52.08 F, 60.10 S
2014 Scotty Cameron Select Newport 2.5
Titleist ProV1x
Profile Picture: 16th Tee @ NGLA

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That's disappointing, but their desire for safety is understandable. An additional free dozen would be welcomed for those of us continuing to hang in there!

Driver (9.0) - Cobra LTDx Aldila Rogue Silver 70 S, 44.5"
Wood (14.5) - Ping G425 MAX Alta CB 65 Slate S

Wood (17.5) - Ping G425 MAX Alta CB 65 Slate S
Driving Iron (20) - Srixon U65 Project X 5.5
Irons (5-6) - Srixon Z565 Project X 5.5
Irons (7-P) - Srixon Z765 Project X 5.5
Wedges - Vokey SM-7 Jet Black / 50.08 F / 54.08 M / 58.08 M DG S300
Putter - Edel E-1
Ball - Titleist Prov1x
ZGrip Midsized Grips

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Just spoke to them directly today, it's more like 4 weeks right now for personalized orders. It had been 8 to 10 weeks, but they are slowly ramping back up.

Titleist TSR 1 GD Di 5  Stiff

Titleist TSR 1  15 & 18* Adilia Speed Mesh R

Titleist TSR 1  21* Hybrid Kuro Kage R 
Titlesit T350 6-P 43 STeelFiber I80
Vokey
SM 46/54/58  Scotty Cameron Special Select 5.5 Flowback 35" 

 

 


 

 

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I ordered mine on 3/19.

I received a follow up email asking if I wanted to replace my personalized balls with standard balls on 4/28. I responded "no".

Followed up with them again on June 29. They said that they MAY ship in the middle of July, 4 MONTHS LATE!

I can always use the balls, as I play year round, but I've started to try different manufacturers' balls in the interim to see if any could serve as a replacement.

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I ordered my balls on the first day of order. I have not checked on my order status but my pro shop received their first custom balls shipment couple days ago.

62 yr old's Bag of Hacking Utensils

Callaway Rogue Max LS 10.5 Ventus Red Velocore 6-S 

TSR2 10* Ventus Blue Velocore 6-S

Callaway Paradym TD 15* & AI Smoke TD 7 wood

Callaway Paradym 5-AW AMT Black S300

SM9 52* & 58*

Odyssey DART 47"

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I am waiting too... but have to admit the TP5 and especially the new 2020 Chrome Soft may kick the Pro V1 out of my bag - the delay may have cost Titleist a loyalist.

I was never a Chrome Soft fan (especially with the my golf spy cut em up report), but this year's version has been very good to me distance wise, stopping wise, feel wise and score wise.

 

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  • 2 weeks later...

For reference:

ordered March 26 thru TGW (I did submit the request for no customization in order to get them quicker, seems like this did not occur)

received July 13, customized

(number 72 and a # as the personalization)

9d60xg5m.jpg

Driver (9.0) - Cobra LTDx Aldila Rogue Silver 70 S, 44.5"
Wood (14.5) - Ping G425 MAX Alta CB 65 Slate S

Wood (17.5) - Ping G425 MAX Alta CB 65 Slate S
Driving Iron (20) - Srixon U65 Project X 5.5
Irons (5-6) - Srixon Z565 Project X 5.5
Irons (7-P) - Srixon Z765 Project X 5.5
Wedges - Vokey SM-7 Jet Black / 50.08 F / 54.08 M / 58.08 M DG S300
Putter - Edel E-1
Ball - Titleist Prov1x
ZGrip Midsized Grips

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I ordered personalized Prov1's on 4/20/2020 or so from Puetz Golf in Seattle. Was told in early June that it was going to be a 2-3 month delay, so they gave me the option to switch to non-personalized and get them much sooner. I switched to non-personalized....and then received my personalized balls a week ago. Weird.

Mizuno STZ Driver

Titleist TS3 3W

Titleist TS3 5W

Titleist TS2 21H

Mizuno JPX919HMP 5i-9i,PW

Vokey SM9 50.12F

Vokey SM8 56.12D (Bent to 54)

Vokey SM8 58.12D

Odyssey DFX #7

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