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Calling Green Grass Evaluations: Please Respond

 Philomathesq ·  
PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
Joined:  in Deal or No Deal? #1

@GreenGrassEvaluations, I hate to do this, but I have no idea how else to get a response. JT (Toll Bros) has already told me "I don't handle anything at all post order," and I've emailed the owner of Green Grass ([email protected]) twice since last week with no reponse. My order was placed over two weeks ago and I'd like to know what is going on with it. Nobody from your company has even confirmed with me the shaft and specs I would like (JT and I talked about the specs in a PM, but since he doesn't handle anything post-order, I'm not sure if those specs were passed along to anyone), so I am somewhat concerned that I won't be sent the right product. Moreover, when JT finally responded to one of my PM's post-sale, while reinforcing that he doesn't "handle anything at all post order," he assured me my shaft was shipping last Friday and that I'd receive a tracking number. However, I still don't have the shaft or tracking number.

Please confirm the shaft, and the specs of the shaft, that is being sent to me (as this has still not been done), as well as provide me with an update on when it is expected to ship, as I have to assume it wasn't shipped out on Friday.

Thanks.

Posted:

Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
Putter: Lajosi Custom DD201WB w/ Stability Shaft
https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

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  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #4

    While I don't disagree, and it is my fault for not doing my research before sending them money, all of that is irrelevant to my ultimate ask of them, which is simply: Where is my stuff and when will I get it? I don't think it is too much to ask and I hope they agree.

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • bladehunterbladehunter south carolinaMembers  30953WRX Points: 7,239Handicap: NONEPosts: 30,953 Titanium Tees
    Joined:  #5

    Come on guys. You have to do better than this. Either give a huge lead time at the onset , or dedicate 1 day a week to shipping the previous weeks orders in full. And let everyone know that day and to expect to wait up to 7 days to ship. You aren’t manufacturing shafts. Just tip trim and glue . Grips here or there. Throw it in a tube and mail Man comes. It’s mostly about expectations. I’ve done this and made the same mistakes you are. This isn’t hate coming from me. It’s just a friendly “ enough “ . I appreciate the rare things you guys sell. But this story is being told too many times.

    Posted:
    TM SIM max 10.8 Fuji Ventus red 6x 
    Ping G410 15.5* Graphite Design ADDI 8x
    Ping G410 21* ADDI 105x 
    Ping Blueprint  3- PW   Modus 130X 
    Artisan   53 59 s400
    Cameron GSS 1.5 009. Sound slot,  tungsten weights. 


  • MakersMarsh3MakersMarsh3 TX/CAMembers  1725WRX Points: 305Posts: 1,725 Platinum Tees
    Joined:  #6

    Had this issue too many times with them

    They do a great service and have awesome access, but it's just too hit or miss on this end


    Have no idea how they are a sponsor still

    Posted:
    lead tape & Taylormade TP5X's
  • mattavery727mattavery727 Members  359WRX Points: 117Handicap: 12.2Posts: 359 Greens
    Joined:  #7

    I was told to check PayPal and it’d be updated 36 hours after tracking. My PayPal did update however they shipped last week and usps says in transit arriving late. I had to open a case with usps hopefully it isn’t late. Only saving grace is PayPal and opening a case if nothing happens or GGE doesn’t make it right.

    Posted:

    TS2 8.5 with Kuro Kage Dual Core XT 70TX 44.75 tipped 1 inch

    SIM 15 Degree Tensei Pro Blue 80TX tipped 1.5 inches

    U500 2 Iron Tensei Pro White 100x

    T100S 4-PW Project X 6.5,1 degree weak

    50,54,58: Titleist SM7 Project X 6.5

    Bettinardi Inovai 6.0 Murdered Out

    Srixon Z star XV

    Ogio Alpha Convoy RTC Stand Bag

  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #9

    I'm glad yours is on the way; hopefully, USPS gets it to you sooner than later--I wouldn't, and I know you aren't, blame GGE for issues on USPS' end. I was told mine shipped Friday, which is 96 hours ago, and I still have no tracking info (in PayPal or otherwise). That is why I don't think it actually shipped. And, to be perfectly honest, my biggest frustration comes from the absolute lack of communication. As @bladehunter mentioned above, if they had just told me at the outset that it would be 3+ weeks, I'd at least know. My guess is that they don't tell people this because, if they had told me that, I'd have gone somewhere else to get the shaft.

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • mattavery727mattavery727 Members  359WRX Points: 117Handicap: 12.2Posts: 359 Greens
    Joined:  #10

    I completely agree. It’s not hard for them to give an update even if it is bad news of a delay. Some news is better than silence.

    Posted:

    TS2 8.5 with Kuro Kage Dual Core XT 70TX 44.75 tipped 1 inch

    SIM 15 Degree Tensei Pro Blue 80TX tipped 1.5 inches

    U500 2 Iron Tensei Pro White 100x

    T100S 4-PW Project X 6.5,1 degree weak

    50,54,58: Titleist SM7 Project X 6.5

    Bettinardi Inovai 6.0 Murdered Out

    Srixon Z star XV

    Ogio Alpha Convoy RTC Stand Bag

  • KC13KC13 31st StateMembers  605WRX Points: 233Handicap: 3Posts: 605 Golden Tee
    Joined:  #11

    Not a lot to ask at all. Sad these companies cant send a simple email with an update. Good luck OP.


    • Kris
    Posted:

    Good Swing,

    Maximum time to make minimum adjustments.

    Bad Swing,

    Minimum time to make maximum adjustments.

  • dethmandethman Members  531WRX Points: 141Handicap: 9Posts: 531 Golden Tee
    Joined:  #12

    i have no need for a shaft nor frequent this site much but even just casually browsing around i know to stay the **** away from this company. have no idea why anyone would ever order anything from them.

    Posted:
    EF Dr
    EF 3W
    X2Hot 19 Hybrid
    Apex CF16 4-W
    SM7 54, 60
    Golo 3
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • GooseHookGooseHook Keep it Fraiche Members  12130WRX Points: 572Posts: 12,130 Titanium Tees
    Joined:  #14
    Posted:
    SIM Max 9.0°, Kuro Kage XD 70TX
    Flash SZ 17°, VTS Silver 8x
    Mizuno MP Fli Hi 21°, Recoil 110

    X Forged '18  5-P, PX 6.5
    SM7 50F, 54S, 58M

    PXG Closer Gen 2  
    Tour BXS



  • TheSphynxTheSphynx ThE sHaFt Is ThE eNgInE oF tHe ClUb Las VegasMembers  1569WRX Points: 230Handicap: 2Posts: 1,569 Platinum Tees
    Joined:  #15

    But but but that super secret proto that’s surely the most expensive is SURE to be a game changer 😂

    Posted:
  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #16

    At what point does the lack of response from @GreenGrassEvaluations, despite being tagged in this thread and my emailing them multiple times, warrant me simply disputing the charge with PayPal? Mind you, it's been two weeks since I placed the original order and four days since I was told the item shipped and that I would receive a tracking number? I'm not trying to be a clown and demand Amazon Prime-like speed, but I've spoken with others who have ordered the same shaft from @willpeoples and received it within five days of paying, and, at the end of the day, I just want the darn shaft so I can put it in play!

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • SubaruWRXSubaruWRX Members  4137WRX Points: 886Posts: 4,137 Titanium Tees
    Joined:  #17

    I would guess if you want them to contact you, a PayPal dispute just might get you that result. You just might even get a tracking number.

    A post in this forum will get you nothing. They will pay their site fees and continue doing what they do as a site sponsor, with zero interference from the forum management.

    Posted:
    “I think getting advice from guys who are sitting at the computer in their underwear while taking a break from **** is a very solid way to choose clubs.” - bluedot
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  • DFS PFDDFS PFD Members  1731WRX Points: 1,003Handicap: 1.8Posts: 1,731 Platinum Tees
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    They have been active in their sales pitch thread today, maybe a Mod would like to assist?

    Posted:
    SIM 8* Ventus Black 6X
    G410 LST  HZRDUS Smoke Hulk 6.5TX 60g 
    Epic Flash SZ 15* Tensei PW 80TX
    2-PW Ping Blueprint DG X7
    55* SM8 Raw
    61* SM8 Raw
    L.A.B 2.1 

  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #20

    They were active in their sales pitch thread for 10 days before anyone decided to respond to my multiple messages. And even then, the response I got from JT was "I don't handle anything at all post order."

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • DFS PFDDFS PFD Members  1731WRX Points: 1,003Handicap: 1.8Posts: 1,731 Platinum Tees
    Joined:  #21

    Sorry to hear that, hope you get a resolution. I seem to recall last time this happened escalating to PP dispute got a rapid response from them. Would be my recommended course of action from here.

    Posted:
    SIM 8* Ventus Black 6X
    G410 LST  HZRDUS Smoke Hulk 6.5TX 60g 
    Epic Flash SZ 15* Tensei PW 80TX
    2-PW Ping Blueprint DG X7
    55* SM8 Raw
    61* SM8 Raw
    L.A.B 2.1 

  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #22

    I was going to give them until the end of the day to respond, but I've had several people mention this to me today, so I just filed the PayPal dispute. Let's see if maybe this will elicit a response.

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • SubaruWRXSubaruWRX Members  4137WRX Points: 886Posts: 4,137 Titanium Tees
    Joined:  #23

    They are a site sponsor, good luck with that ever happening.

    Posted:
    “I think getting advice from guys who are sitting at the computer in their underwear while taking a break from **** is a very solid way to choose clubs.” - bluedot
  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #24

    Well, look at that. While Green Grass has still refused to post in this thread or respond to any of my emails, just a few hours after filing a dispute with PayPal, my PayPal account was updated with a tracking number. So, as long as USPS keeps their end of the deal, I should have a shaft (still not sure if it will actually be the one I ordered since Green Grass has not confirmed what shaft is being sent) by the end of the week. I intend to keep this thread open until the shaft actually arrives and I can verify it is the proper shaft (Tensei AV Raw Orange 70TX tipped 1/2” with a total playing length of 44.5” and a SIM adapter in standard setting with no grip).

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • grm24grm24 Western PAMembers  4786WRX Points: 1,844Posts: 4,786 Titanium Tees
    Joined:  #25

    While their sponsorship checks keep clearing nothing will change. Shame.

    Posted:
  • GooseHookGooseHook Keep it Fraiche Members  12130WRX Points: 572Posts: 12,130 Titanium Tees
    Joined:  #26

    Did it actually ship Friday, or was the label created yesterday?

    Posted:
    SIM Max 9.0°, Kuro Kage XD 70TX
    Flash SZ 17°, VTS Silver 8x
    Mizuno MP Fli Hi 21°, Recoil 110

    X Forged '18  5-P, PX 6.5
    SM7 50F, 54S, 58M

    PXG Closer Gen 2  
    Tour BXS



  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • TheMagicStingerTheMagicStinger Members  931WRX Points: 197Handicap: 7.6Posts: 931 Golden Tee
    Joined:  #28

    Lol these threads pop up way too often. These guys really lack in the customer service area...

    Posted:
  • 12aces12aces Members  375WRX Points: 107Posts: 375 Greens
    Joined:  #29

    It's very clear this site cares way more about the dollar than their own audience. Luckily there are other platforms available. Golfwrx will go to the wayside.

    Posted:
  • PhilomathesqPhilomathesq Legal EagleMembers  1037WRX Points: 1,248Handicap: My tolerance for stupidity.Posts: 1,037 Platinum Tees
    Joined:  #30

    I can't tell when the label was created (USPS doesn't show that, or at least not with the tracking number I received), but the tracking information I received last night around 11pm shows that the package was received by the USPS origin facility that evening. What's odd is that there is no delivery date shown, which is new to me, because I've always been able to see a delivery date in the past. The drive from where it is being shipped to where I live is only about 16 hours, so I hope to have it by the end of the week, but USPS is the only pseudo-monopoly I know that is so poorly run that it is actually unprofitable, so who knows when it will arrive.

    Having said that, it does appear that Green Grass has finally sent me something, so if the shaft that arrives is the one I ordered, I'll ask the mods to close the thread.

    Posted:

    Driver: TaylorMade SIM 8* w/ Oban Kiyoshi Tour Limited 70 O5
    3-Wood: TaylorMade M5 15* w/ Oban Devotion 8 O5
    Hybrid: PXG 0317X Gen 2 19* w/ Oban Kiyoshi Purple Hybrid O5
    4i - 9i: Callaway Apex MB w/ KBS C-Taper 130X
    Wedges: Jaws MD5 46/10S, 50/10S, 54/8C, 58/8W, all w/ DG TI S400
    Putter: Lajosi Custom DD201WB w/ Stability Shaft
    https://forums.golfwrx.com/discussion/1827210/philomathesqs-whats-in-the-bag

  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • GooseHookGooseHook Keep it Fraiche Members  12130WRX Points: 572Posts: 12,130 Titanium Tees
    Joined:  #31

    "that evening" as in Friday, or last night? Sorry to pry, it makes a difference IMO

    Posted:
    SIM Max 9.0°, Kuro Kage XD 70TX
    Flash SZ 17°, VTS Silver 8x
    Mizuno MP Fli Hi 21°, Recoil 110

    X Forged '18  5-P, PX 6.5
    SM7 50F, 54S, 58M

    PXG Closer Gen 2  
    Tour BXS



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