GIVEAWAY: Odyssey Stroke Lab Rossie Putter - ENTER HERE, Vokey SM8 52* Wedge - ENTER HERE

Golf Pride quality/customer service

 mcounci2 ·  
mcounci2mcounci2 Members, Paid BST  109WRX Points: 48Posts: 109 Fairways
Joined:  in WRX Club Techs #1

Received some Z-Grips that look like this. Missing a lot of their cord...emailed Golf Pride, and they told me to seek a refund/exchange from the store. Seems odd, but then again, I'm fresh off some interactions with other equipment mfr's who stood behind their product with no questions asked. Maybe I'll try Lamkin again.


Posted:
1

Comments

  • larryd3larryd3 Members  763WRX Points: 163Handicap: 9Posts: 763 Golden Tee
    Joined:  #2

    I'd take them back to where I bought them from.

    Posted:
    TM M4 or TS2
    Epic 15*
    Sub70 3 hybrid
    Sub70 4 hybrid
    Sub70 5 hybrid
    Titleist T200 6-GW
    54* SM8
    58* SM8
    PXG Operator H
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • mcounci2mcounci2 Members, Paid BST  109WRX Points: 48Posts: 109 Fairways
    Joined:  edited Jul 31, 2020 2:52pm #3

    Impractical. Probably end up cutting the grips off, mailing them off, waiting for replacements? Meh. Would rather play a round or two and buy Lamkin next time. I of course did not buy these in a brick and mortar store. I've also bought grips from several places lately. I don't know which box these came out of.

    Posted:
  • davep043davep043 Members  5315WRX Points: 2,493Handicap: 6.3Posts: 5,315 Titanium Tees
    Joined:  #4

    Any chance they're not the real deal? I read a bunch of posts, here and on other forums, about counterfeit grips from sellers on EBay.

    Posted:

    Home is Reston, Virgina, with regular visits to Southern Pines, NC

  • goloworgohomegoloworgohome Members  650WRX Points: 53Posts: 650 Golden Tee
    Joined:  #5

    Might just be their standard protocol as I don't believe Golf Pride is a direct retailer (please, correct me if I'm wrong).

    About ten years ago, I was sent 58R instead of 60R grips. I contacted the retailer and they exchanged them. Yeah, it sucked waiting an extra week or so for transit and all that, but they made right.

    Pro Tip - Don't strip the old grips until you have the (correct) new ones in hand. Learned that lesson the hard way.

    Posted:
    I used to be good at this game ...

    What's in the Bag
    Driver - TaylorMade R11tp 8*, Fujikura Blur 65, X
    3 Wood - TaylorMade R11tp 14*, Fujikura Motore F3 80, X
    Hybrid - TaylorMade R11tp 16*, Aldila RIP 85, X
    Irons - Titleist 620 CB (3-6), 620 MB (7-9), DynaGold X100
    Wedges - Titleist Vokey SM8 48.10F, 54.12D, 60.12D, DynaGold X100
    Putter - Odyssey Metal-X #9
    Ball - Titleist ProV1x
  • RainShadowRainShadow Tucson AZ (for now)Members  4340WRX Points: 578Handicap: 8.2Posts: 4,340 Titanium Tees
    Joined:  edited Jul 31, 2020 3:43pm #6

    That's life buying on the internet.

    I only buy online if I can save 20% or so. Even then only from vendors I bought from before.

    Next time support your local shop and you'll likely get good service.

    Posted:
    Ping G400 10.5 (9.75) Hzrdus Yellow 75 5.5
    Callaway Rogue 17* 4wd Atmos Blue TS 70  
    Ping G410 19*, 22* & 26* Tensei CK Pro Blue 80
    Cobra Forged Tec Black 6-GW SteelFiber i95cw R (2019 Forged Tec SteeFiber i95cw R trial run ) 
    Vokey SM7 54/8 M 
    Vokey SM7 58/8 M 
    Toulon Madison H1 neck (L)/ Bettinardi BB1/ '16 Tiki
    Wilson Staff FG Tour/ Bridgestone Tour B RXS / ProV1
  • cgasuckscgasucks Members  2640WRX Points: 501Posts: 2,640 Titanium Tees
    Joined:  #7

    Probably. Dead give away that fake grips have is their smell. It is more pungent and overpowering than the real deal ones.

    Posted:
    10.5 deg Titleist 905R with stock UST Proforce V2 Shaft
    1999 Ben Hogan Apex Blades (3-PW) with stock Apex 4 Steel Shafts
    Taylormade V-Steel 5W & 3W with Grafalloy Prolaunch Red shafts
    Taylormade ATV wedges in 54 and 58 degrees with stock steel shafts
    Rife Island Series Aruba Blade Putter
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • grm24grm24 Western PAMembers  4810WRX Points: 1,884Posts: 4,810 Titanium Tees
    Joined:  #8

    Golf Pride does sell direct to consumer on their website.

    Posted:
  • xkilgorextroutxxkilgorextroutx Members  407WRX Points: 107Handicap: 15.5Posts: 407 Greens
    Joined:  #11

    This right here. You had an issue, Golf Pride told you how to resolve it. How is that not standing behind their products with no questions asked?

    I don't get the culture of running to the internet to complain about things that, in reality, are being handled quite well by the company.

    Posted:
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • NoTalentLeftyNoTalentLefty Members  3937WRX Points: 358Handicap: 12.9Posts: 3,937 Titanium Tees
    Joined:  #13

    If Golf Pride would of taken them back and they were fake, they would confiscate them and the buyer wouldn’t be able to get a dime from them. Patent laws and product infringements are tough. This guy isn’t getting any love out here.

    Posted:
    Livin' proof that Lefties are not naturally talented.

    Driver Callaway Epic Flash 10.5 set to 9.5
    3 Wood Epic Flash set to 16 degrees
    3-5 Hybrids Epic Flash 18 20 23 degrees
    6 hybrid Big Bertha 26 degree 
    7-AW Callaway Mavrik Irons 
    50 degree GW Vokey SM7
    56 degree SW Vokey SM7
    Odyssey White Hot V-Line Fang

  • caniac6caniac6 Members  3651WRX Points: 1,313Handicap: 4Posts: 3,651 Titanium Tees
    Joined:  #14

    Why did you put them on your clubs if they didn't look right? I'd have tried to get a refund as soon as I saw them.

    Posted:
  • ThomasMThomasM The game is hit ball close, not hit ball far Members  190WRX Points: 81Handicap: 7Posts: 190 Fairways
    Joined:  #15

    If I buy grips online, it’s from a reputable reseller. There are far too many counterfeits on the Bay for you to roll the dice on some as relatively inexpensive as grips with no one to stand behind them.

    Posted:
  • FormerBigDaddyFormerBigDaddy Members  185WRX Points: 69Handicap: 11Posts: 185 Fairways
    Joined:  edited Jul 31, 2020 9:40pm #16

    There are a lot of fake golf Pride grips out there. I’m sure that’s why they tell you to return them wherever you got them. If you got them somewhere reputable then it shouldn’t be an issue.

    Posted:
  • dbdorsdbdors Houston, Clear Lake areaClubWRX  2313WRX Points: 317Handicap: 15Posts: 2,313 ClubWRX
    Joined:  #17

    First, why did you install them? Second, do you really expect golf pride to replace some possible counterfeit grips?

    Posted:

    Woods: Callaway Rogue Sub Zero 8*, Fujikura Ventus 6 S, TM M5, 13*, MC Diamana Thump 75 S
    Hybrids: TEE CBX 119,  19* & 22*, KBS Tour Hybrid Prototype 85S+
    Irons: TM M6, 5-GW, Accra 80i
    Wedges: Cleveland CBX 2, 55* & 60*, Accra 80i
    Putter: SC Special Select Newport, 355g, KBS CT Tour, 33”, SS Mid-slim 2.0
    Ball: Maxfli Tour
    Bag/Cart: '20 Nike Air Hybrid/BagBoy Quad XL
    Accessories: SkyCaddie SX400/Nikon Coolshot Pro Stabilized
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • ThreeBoxersThreeBoxers Members  264WRX Points: 86Posts: 264 Greens
    Joined:  #18

    Did you get them off eBay? I wouldn’t trust eBay for grips and that’s coming from someone who loves finding good eBay deals. Not to be an ****, but if you bought grips from somewhere that you can’t return them to, and already installed them,, there isn’t much of an argument to make against Golf Pride.

    A legit retailer would be able to accept a return and address a potential supplier quality issue with golf pride directly. A manufacturer can certainly stand behind their product while not dealing directly with the customer.

    Posted:
  • ZsidZsid Members  14WRX Points: 8Posts: 14 Bunkers
    Joined:  #19

    They look counterfeit or defective.

    Posted:
  • ValtielValtiel Konica-Minolta Bizhub Members  4015WRX Points: 2,013Handicap: 1.7Posts: 4,015 Titanium Tees
    Joined:  #20

    I'll echo the counterfeit concerns stated above. LOTS of that out there and in no way would I expect Golf Pride to blindly stand behind a product without proof of a legitimate original seller.

    Posted:
    Mizuno ST190 9.5* Diamana X'17 70XX || Taylormade M1 430 8.5* Tensei Pro Orange V2 70TX
    Titleist 915FD 15* Kuro Kage 80XTS || Taylormade RSI UDI 16* Fujikura Motore Speeder HB 9.8 Tour-Spec X
    Titleist 915FD 18* Kuro Kage 90XTS || Titleist 818H1 18.25* Diamana Kai'li s103x Prototype 
    Callaway X-Forged UT 20* Kuro Kage XT 100TX Hybrid
    Callaway X-Forged UT 23* Brunswick Precision Rifle FCM 7.0
    Bridgestone J40 DPC 5i-7i 27*- 35* Brunswick Precision Rifle FCM 7.0
    Bridgestone J40 CB 8i-PW 39*- 48* Brunswick Precision Rifle FCM 7.0
    Vokey Mild Raw 8620 54* Brunswick Precision Rifle FCM 7.0
    Vokey SM6 58* Oil Can Low Bounce K-Grind Brunswick Precision Rifle FCM 7.0
    Vokey Special 61* Black Oxide V-Grind Brunswick Precision Rifle FCM 7.0
    Scotty Cameron Newport Tour Red Dot

    WITB Thread
  • tmac7592tmac7592 Members  2655WRX Points: 377Posts: 2,655 Titanium Tees
    Joined:  #21

    Show a picture of the end cap. The fake one of these have the crappy end cap.


    the fake MCC grips are just like the real thing and are like 2.50 a grip. Easy to get tricked if you buy on eBay. Just go right to the source at that point, China

    Posted:
    TS4 D+ 60 LTD TX
    M2 HL DF BB 93
    Vapor Fly pro 4 HZRDUS Black 105
    Cobra MB raw Modus 120 TX
    SM7 52,58,62 Black Onyx TTDG
    Strokes Gained RM5 Stability Tour

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.