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Golf Pride quality/customer service

 mcounci2 ·  
mcounci2mcounci2 Members, Paid BST  109WRX Points: 48Posts: 109 Fairways
Joined:  in WRX Club Techs #1

Received some Z-Grips that look like this. Missing a lot of their cord...emailed Golf Pride, and they told me to seek a refund/exchange from the store. Seems odd, but then again, I'm fresh off some interactions with other equipment mfr's who stood behind their product with no questions asked. Maybe I'll try Lamkin again.



  • larryd3larryd3 Members  763WRX Points: 163Handicap: 9Posts: 763 Golden Tee
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    I'd take them back to where I bought them from.

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  • mcounci2mcounci2 Members, Paid BST  109WRX Points: 48Posts: 109 Fairways
    Joined:  edited Jul 31, 2020 2:52pm #3

    Impractical. Probably end up cutting the grips off, mailing them off, waiting for replacements? Meh. Would rather play a round or two and buy Lamkin next time. I of course did not buy these in a brick and mortar store. I've also bought grips from several places lately. I don't know which box these came out of.

  • davep043davep043 Members  5315WRX Points: 2,493Handicap: 6.3Posts: 5,315 Titanium Tees
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    Any chance they're not the real deal? I read a bunch of posts, here and on other forums, about counterfeit grips from sellers on EBay.


    Home is Reston, Virgina, with regular visits to Southern Pines, NC

  • goloworgohomegoloworgohome Members  650WRX Points: 53Posts: 650 Golden Tee
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    Might just be their standard protocol as I don't believe Golf Pride is a direct retailer (please, correct me if I'm wrong).

    About ten years ago, I was sent 58R instead of 60R grips. I contacted the retailer and they exchanged them. Yeah, it sucked waiting an extra week or so for transit and all that, but they made right.

    Pro Tip - Don't strip the old grips until you have the (correct) new ones in hand. Learned that lesson the hard way.

    I used to be good at this game ...

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  • RainShadowRainShadow Tucson AZ (for now)Members  4340WRX Points: 578Handicap: 8.2Posts: 4,340 Titanium Tees
    Joined:  edited Jul 31, 2020 3:43pm #6

    That's life buying on the internet.

    I only buy online if I can save 20% or so. Even then only from vendors I bought from before.

    Next time support your local shop and you'll likely get good service.

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  • cgasuckscgasucks Members  2640WRX Points: 501Posts: 2,640 Titanium Tees
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    Probably. Dead give away that fake grips have is their smell. It is more pungent and overpowering than the real deal ones.

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  • grm24grm24 Western PAMembers  4810WRX Points: 1,884Posts: 4,810 Titanium Tees
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    Golf Pride does sell direct to consumer on their website.

  • xkilgorextroutxxkilgorextroutx Members  407WRX Points: 107Handicap: 15.5Posts: 407 Greens
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    This right here. You had an issue, Golf Pride told you how to resolve it. How is that not standing behind their products with no questions asked?

    I don't get the culture of running to the internet to complain about things that, in reality, are being handled quite well by the company.

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  • NoTalentLeftyNoTalentLefty Members  3937WRX Points: 358Handicap: 12.9Posts: 3,937 Titanium Tees
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    If Golf Pride would of taken them back and they were fake, they would confiscate them and the buyer wouldn’t be able to get a dime from them. Patent laws and product infringements are tough. This guy isn’t getting any love out here.

    Livin' proof that Lefties are not naturally talented.

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  • caniac6caniac6 Members  3651WRX Points: 1,313Handicap: 4Posts: 3,651 Titanium Tees
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    Why did you put them on your clubs if they didn't look right? I'd have tried to get a refund as soon as I saw them.

  • ThomasMThomasM The game is hit ball close, not hit ball far Members  190WRX Points: 81Handicap: 7Posts: 190 Fairways
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    If I buy grips online, it’s from a reputable reseller. There are far too many counterfeits on the Bay for you to roll the dice on some as relatively inexpensive as grips with no one to stand behind them.

  • FormerBigDaddyFormerBigDaddy Members  185WRX Points: 69Handicap: 11Posts: 185 Fairways
    Joined:  edited Jul 31, 2020 9:40pm #16

    There are a lot of fake golf Pride grips out there. I’m sure that’s why they tell you to return them wherever you got them. If you got them somewhere reputable then it shouldn’t be an issue.

  • dbdorsdbdors Houston, Clear Lake areaClubWRX  2313WRX Points: 317Handicap: 15Posts: 2,313 ClubWRX
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    First, why did you install them? Second, do you really expect golf pride to replace some possible counterfeit grips?


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  • ThreeBoxersThreeBoxers Members  264WRX Points: 86Posts: 264 Greens
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    Did you get them off eBay? I wouldn’t trust eBay for grips and that’s coming from someone who loves finding good eBay deals. Not to be an ****, but if you bought grips from somewhere that you can’t return them to, and already installed them,, there isn’t much of an argument to make against Golf Pride.

    A legit retailer would be able to accept a return and address a potential supplier quality issue with golf pride directly. A manufacturer can certainly stand behind their product while not dealing directly with the customer.

  • ZsidZsid Members  14WRX Points: 8Posts: 14 Bunkers
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    They look counterfeit or defective.

  • ValtielValtiel Konica-Minolta Bizhub Members  4015WRX Points: 2,013Handicap: 1.7Posts: 4,015 Titanium Tees
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    I'll echo the counterfeit concerns stated above. LOTS of that out there and in no way would I expect Golf Pride to blindly stand behind a product without proof of a legitimate original seller.

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  • tmac7592tmac7592 Members  2655WRX Points: 377Posts: 2,655 Titanium Tees
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    Show a picture of the end cap. The fake one of these have the crappy end cap.

    the fake MCC grips are just like the real thing and are like 2.50 a grip. Easy to get tricked if you buy on eBay. Just go right to the source at that point, China

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