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RainShadow

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No longer authenticating product by serial number????
Anyone heard this? I just called them to authenticate an older ( 2008 Tour Burner TP) by serial number and was told that they no longer provide this service.
I wasn't really concerned, but I just find it odd that they won't do this anymore.

Rogue ST Max LS Oban Devotion 6/03 10.5, -1* @45.25" 

Paradym 3HL  Kai’li 60 R
Ping G410 19*,  22* & 26* Riptide CB 80 5.5
Srixon ZX5 MKII 6-AW, SF i80cw R,  Or Cobra Forged Tec Black 6-GW, SF i95cw R   
PM Grind 2.0 54 and 58

Bettinardi Innovai Rev 6.0  33” 

 E.R.C. Soft TT/ Chrome Soft TT / TM Tour Response '20

 

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They stopped about a year or so ago. Not sure why. Perhaps too many calls and no real way of authenticating once the counterfeiters got a hold of real serial numbers.

Driver- Cally Mavrik SZ 9*, Fujikura Ventus Black, S
3wd- Cally Flash SZ, UST ATTAS Elements, S
Hybrids- Cally Flash 18* & Apex Pro 24* Matrix HM3 95 Black Tie, S
Irons- TM 790 4-6,  TM 760 6-PW,  Steelfiber i95, S
GW- TM  770, Modus 105 S
SW/LW- Cally MD3, Modus 105 S
Putter- Cameron Futura

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The KBS shaft bands were screwed up on a couple of my R9 irons and I called a couple months ago to request some new ones and the guy I spoke to ask for my serial number and then looked it up while I was talking to him and told me my irons were legit (which I knew). Maybe they now only use the numbers for their own purposes to verify authenticity on warranty requests.

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I talked to them last year about this. Pretty simple after they explained it to me. Counterfeiters simply put actual serial numbers on fake clubs. So calling TM to validate a club by serial number just doesn't ensure that it's authentic.

They told me that the only way to KNOW that you have an authentic club is to buy it from a TM dealer.

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