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Neo won't sync.


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I bought a Bushnell Neo from Rockbottom golf recently and have tried everything I know to get it to sync with no success. It does connect to the Sync software but when I try to transfer a course to the unit the send button wont light up.

I know that a lot of people have had this problem from browsing the results on Google and some of the threads here but I have'nt seen one definitive fix.

Anyone got one.?

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[quote name='gazgolf1' date='26 March 2010 - 11:00 PM' timestamp='1269669638' post='2343776']
No that option is no longer in the menu.
[/quote]

Do you have the most recent software version? You can get it from this page:

http://bushnellgolf.com/general/customer_service.cfm?section=software

You can also email Bushnell directly for support: [email protected]

Hope that helps.

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[quote name='gazgolf1' date='29 March 2010 - 02:27 PM' timestamp='1269898061' post='2348779']
When you say you had Microsoft search for the USB driver did you email microsoft and ask them?
[/quote]

Are you using a Windows 7 computer? You can download a driver from Bushnell's website that will work with Windows 7. If not, your guess is as good as mine.

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[quote name='Rochester' date='31 March 2010 - 08:38 AM' timestamp='1270042726' post='2352382']
I had an issue with my Neo and Macintosh (My fault, I didn't read the instructions and assumed I didn't need to install the serial driver if I installed the USB driver.). But what I really want to tell you is that I called the support number and got immediate help. Have you tried doing that?
[/quote]

I called the distributor here in Australia and they were no help, I was trying to avoid an overseas call but it's going to have to be my next move.

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  • 11 months later...

Having trouble with my bushnell neo. I just got a new computer. I had the bushnell installed on my old computer and now the device won't connect and I can't see my courses.

I have two problems...

1. When I log in to the sync, it is just searching for my device and won't connect.
2. I can't see any of my old courses. Did I lose them all when I got a new computer? I thought they were attached to my account.

Thanks for any help that you can give.
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I had an issue when I went from XP to windows 7......wouldn't let me upload courses.

iGolf was very helpful......I talked with support then they emailed a fix.......no issues since then.

Cobra King LTD driver @12* w/Paderson Kinetix Green IMRT shaft
Cobra Bio Cell 3-4W - 16*
Cobra Bio Cell 2-3 Hybrid - 19*
Cobra King F6 4-GW w/Matrix Red Tie graphite
Bellum Winmore 707 Putter 33"
Snell MTB & Bridgestone B330RX

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