Return policy at Dick's

dennis4190 · March 10, 2013

Does anyone know Dick's policy for buying a club, using it 2 rounds, not liking it and wanting to take it back? Thanks....

DoYouKnowTheMuffinMan · March 11, 2013

Pretty sure nobody lets you take a club back. But if I were you... Making sure the club is 100% completely clean and in perfect shape... Have your wife/ gf/ son take it in with the receipt and say "I got this for my husband/ boyfriend/ dad for a gift and it wasn't the one he wanted. Can I get store credit so he can get the one he really wanted?"

I have done that over 10 times on clubs that i have won but were right handed (im left handed) and they never really have a problem with it... Then again all those clubs I traded for store credit still had the plastic on it and were popular models. Worth a try but I wouldn't expect them to let you just return it

Imp · March 11, 2013

http://www.dickssportinggoods.com/helpdesk/index.jsp?display=returns&subdisplay=exceptions

[QUOTE]
Bats/Golf Clubs/Lacrosse and Hockey Sticks, Shafts and Heads

Once packaging has been removed returns and exchanges are the responsibility of the manufacturer. Please refer to your product documentation and contact the Manufacturer directly for these issues.

Per discretion of the manufacturer the warranty may be found void if item was determined to be abused or altered in any way.

Please have the following information readily available before calling manufacturer for return authorization:

Model Number
Proof of Purchase
Date Purchased
Location Purchased

[/QUOTE]

--kC

dennis4190 · March 11, 2013

Thx for responses....

prestiege · March 11, 2013

what pains me is DSG never have any clubs on the rack with plastic still on them, i know the clubs are tools but i hate buying a "brand new" club that has marks on the sole. a lot of stores are like this but at least you can find a few still in the wrapper at GS or GG

golfsmith has the playability guarantee where they will give you 90% back in store credit if you didnt like it