Zepp Golf- Zepp 2

[trossignol]

I purchased a Zepp sensor and downloaded the App and found it to be a nice swing training aid. I recommend it to a few of my PGA Teaching Professionals and kids on my high school golf team. On Monday they scammed me and now I'm upset and want the golfing community to know as not to get involved these guys. If you purchase their products the self life is very short. The Zepp 1 was only out a short time and the company launches Zepp 2. The technology is the same with the addition of a course mode with Zepp 2. They could have did a software update to Zepp 1 and be done with it. I asked if I could upgrade and their answer was - No! Great customer service - down $150 - my GolfWRX friends stay away! @Zepplabs is a rip off. Go Cubs

[Circaflex]

How exactly did they scam you? If you are considering the scam to be, releasing a new version, well I don't know what to tell you. Technology over the last 3-5 years has been increasing at a very fast rate, long gone are the days of a piece of tech lasting for years before a new one is released. Many companies are releasing updated pieces of electronics in under a year, its unfortunate, but not a scam.

 

Not to mention the first Zepp device came out in 2014, Zepp 2 came out in the middle of 2016.

 

I guess my question is, what exactly did they scam you with?

[oneputt2]

How exactly did they scam you? If you are considering the scam to be, releasing a new version, well I don't know what to tell you. Technology over the last 3-5 years has been increasing at a very fast rate, long gone are the days of a piece of tech lasting for years before a new one is released. Many companies are releasing updated pieces of electronics in under a year, its unfortunate, but not a scam.

 

Not to mention the first Zepp device came out in 2014, Zepp 2 came out in the middle of 2016.

 

I guess my question is, what exactly did they scam you with?

I'm sorry but I agree with him. A simple up grade 1 time costs them a mere amount. If he had bought this a year ago I can see your point it's like cell phones. So if he had just purchase the unit, then upgrade it and you will have a lasting customer along with FREE REFERRALS Bad customer service in my opinion.