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M1 Irons Caved Faces - did TM replace


Bece2117

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Wondering if anyone else had the faces cave on their M1 Irons?? If so what did TM replace them with under warranty??

 

Mods if wrong section please move, thx.

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Wow...would love to see a pic. Never seen caved face on an iron.

 

They will replace with M1s only. If they do not have M1s in stock they will replace with the equivalent following years model.

Driver - M2/KuroKage xstiff
3 wood - TS2 16.5/KuroKage xstiff
Hybrids - Titleist 918 3/4
Irons - Mizuno 223, Modus 105 Stiff
Wedges - Vokey SM8 - 51, 56, 60
Whitlam/Gauge Design - Coldstar Devon ETBW
Bag - Sun Mountain C-130

Club - WoodenSticks Golf Club

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Caves at the face slot on the toe end

Srixon 785/585 Modus 120
Taylormade MG3 52 /TW 56/60

Srixon ZXU 20* Accra TZ6 

Taylormade SIM2 Ti 3 Wood Smoke Black

Taylormade Stealth+ 2 Driver Diamana ZF 60

Scotty Cameron Phantom X 12.5

Titleist ProV1X Left Dash

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They will replace it no problem. This was a big issue in the m1&2 irons, right around the the face slots. The new Ribcor in the M3 & 4 irons was designed to address this very issue.

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Interesting. I knew folks had issues with the RSi1 and RSi2 irons and you would think the design would've improved. With that being said, TM should take care of them for you.

Driver: Titleist TSR2

Fairways: TaylorMade M1 (2017) Aldila Black; Cobra Baffler F6

Irons: Cobra KING Forged Tec Irons Steelfiber i110cw

Wedges: Ping Glide 2.0 54*; Callaway JAWS Full Toe 58*

Putter: Odyssey White Hot Versa 3T

Ball: Srixon Z-Star XV

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Interesting. I knew folks had issues with the RSi1 and RSi2 irons and you would think the design would've improved. With that being said, TM should take care of them for you.

I had RSi2s, the 4, 5 and 6 irons all had caved faces. They wanted to send me M2 replacements, but insisted on a full set. I didn’t want half RSI and half M2. I got a full set of M2 and sent back the original RSi2s.

Woods: Callaway Rogue ST Max LS 9*, Ventus Blue 6S / TM Stealth Plus+, 15*, MCA Diamana Thump 75S
Hybrid: PXG 0317 X Proto 3H & 4H, Ventus Blue 7S

Irons: Takomo IRON 101, 5-PW, Accra T90i S
Wedges: Cleveland CBX ZipCore  48* Accra T90i S, 53* & 58*, Accra T100i S
Putter: Evnroll ER 1.2, Tour KBS GPS, 33",
 SuperStroke MidSlim 2.0
Ball: Maxfli Tour
Bag/Cart: '20 Nike Air Hybrid 2 / Clicgear 4.0 / Alphard Club Booster V2 / V2 Swivel Kit
Accessories: Arccos 360 / Garmin G80 / Nikon Coolshot Pro Stabilized

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Interesting. I knew folks had issues with the RSi1 and RSi2 irons and you would think the design would've improved. With that being said, TM should take care of them for you.

I had RSi2s, the 4, 5 and 6 irons all had caved faces. They wanted to send me M2 replacements, but insisted on a full set. I didn’t want half RSI and half M2. I got a full set of M2 and sent back the original RSi2s.

good to know, I’m definitely pushing for a full set, I don’t want a mix and match

Srixon 785/585 Modus 120
Taylormade MG3 52 /TW 56/60

Srixon ZXU 20* Accra TZ6 

Taylormade SIM2 Ti 3 Wood Smoke Black

Taylormade Stealth+ 2 Driver Diamana ZF 60

Scotty Cameron Phantom X 12.5

Titleist ProV1X Left Dash

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Sure is, my 5 and 6 iron are the same and the 4 and 7 are worse to the point where you can see the face caving

Srixon 785/585 Modus 120
Taylormade MG3 52 /TW 56/60

Srixon ZXU 20* Accra TZ6 

Taylormade SIM2 Ti 3 Wood Smoke Black

Taylormade Stealth+ 2 Driver Diamana ZF 60

Scotty Cameron Phantom X 12.5

Titleist ProV1X Left Dash

Titleist Linkmaster

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Spoke with TM, they are replacing with M3 irons all to my specs including the Steelfiber shafts...great CS on their part!!!

Srixon 785/585 Modus 120
Taylormade MG3 52 /TW 56/60

Srixon ZXU 20* Accra TZ6 

Taylormade SIM2 Ti 3 Wood Smoke Black

Taylormade Stealth+ 2 Driver Diamana ZF 60

Scotty Cameron Phantom X 12.5

Titleist ProV1X Left Dash

Titleist Linkmaster

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nice Bece! I'm going to give them a call. They didn't ask you to go to a retailer for inspection or anything?
i did bring to a retail shop, guys I really trust and they made the call for me, fantastic results

Srixon 785/585 Modus 120
Taylormade MG3 52 /TW 56/60

Srixon ZXU 20* Accra TZ6 

Taylormade SIM2 Ti 3 Wood Smoke Black

Taylormade Stealth+ 2 Driver Diamana ZF 60

Scotty Cameron Phantom X 12.5

Titleist ProV1X Left Dash

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Nice to hear but you are likely going to have the same problem. Check them regularly. When it happens again request irons without face slots.

 

Hideous design flaw that they refuse to abandon. Its REALLY strange they don’t give up on it since this been a continuous regular problem since the face slots were introduced. There has been thread after thread about it here. Every single used set I’ve seen on the rack at GG and Golfsmith before they closed had at least a few irons in the set that looked like yours.

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Little update on my end. Went to the PGA Tour Super Store near me and they confirmed it was a sign of the face starting to cave. Called up Taylormade and explained my situation and TM said they would build me a new set of M3s to my specs of the M1s I was playing and ship out as soon as possible. I understand that this technology has been a bust with all of these problems, but the customer service that TM has shown its consumers has been top notch. Thanks to Bece for this thread and a big thanks to TM and Ben at PGATSS.

 

Hoping my name won't pop up on another face cave in thread!

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  • 1 month later...

TMAG Has never had an issue replacing a damaged/defective club for me, due to a time crunch situation. they even went as far as they knew I was leaving on a golf trip, had a new driver waiting at my hotel same specs as previous driver replaced before I sent the damaged driver back.

 

(Not saying being familiar with a few people at TM helped; but have heard of them going above and beyond for others who play a lot of their equipment as well.)

 

I know my signature doesn't reflect....but played a lot of TM woods up to SLDR days (last irons were first TP MC's. Still have some of their newer woods. Just prefer Titleist woods at moment....bottom line customer service is up there with best of them

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Glad to see they fixed their crappy CS.... My 1st set of new Irons were LCG Irons back in 1998 and I had two rifle shafts break at the head 2 months after I bought them and they charged me to Re-shaft them. I paid them and immediately sold them and have never purchased a Taylor Made product since. I told the CS Rep that they can get the Re-shaft fee but they lost a customer for life and I'm a man of my word.

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OnOff 2015 Kuro Irons ,Nippon Modus Tour 120

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