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Order from Japan Rakuten?


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I've purchased numerous items, irons, shoes, etc. with no problems.

PXG Gen2 0811XF LIN-Q Purple stiff

Mizuno STX 5W Fujikura Motore F3 70 stiff

Ping G425 4H Tensei CK Pro Orange 80 reg

PXG Gen 3 P 5-AW Accra i80 stiff

PXG  Forged 55* Accra i80 stiff

Cleveland CBX 2 Full Face 60* * 64*

PXG One & Done P2 Reflex Tour grip

Golf Pride Microsuede

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I just ordered a driver from Rakuten Global Japan and the store sent me the wrong driver.....I contacted them and they can't help me or return the driver....so I have contacted my Credit Card Co. for assistance. I HATE RAKUTEN !

 

Dang... which seller?

 

golfpartner

 

What kind of driver is it? You have good taste I may want to buy it off you.

[b][color=#8b4513]Wyoming[/color] [color=#ffd700]Cowboys[/color][/b]

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My only incident with Rakuten was with Golfpartner as well. I ordered a driver with Stiff shaft but I received an X-Stiff instead. I actually played the X and it was fine but I really didn’t have a way to exchange it.

 

Note I’ve purchased dozens of other gear from Golfpartner without incident so that one time was an anomaly.

Epic Speed 9* (VeloCore Blue 6S))

SIM2 Ti 15* (Tour AD BB 6SR)

Apex UW 17* (stock HZRDUS Smoke Black 70 5.5)

0311XP Gen3 4-PW (Accra 90i S)

RTX ZipCore 52* Mid (DG Tour Issue)

SM9 58-10S (DG)

HiToe 64* (HiRev 2.0)
Eleven CS

Any urethane “X” ball

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I have bought various golf gear thru Rakuten for several years from different vendors without incident. They are usually very proficient in their dealings with the US folks. I have never had to pay any additional customs taxes or such either.

 

It is my understanding that the vendors selling on their site have to pay a large sum of money, like a surety bond or something like that, before they are allowed to sell their merchandise . I'm not sure of the amount, but I've heard thru various sources that it is around $8K. All the vendors there are vetted.

 

I will warn you to pay attention to exactly what you are buying in order to avoid having to go thru any returns, which I imagine could be a pain in the keester. I have always received my items in very good condition in less than 10 days without fail as well.

 

Best of luck!

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I just ordered a driver from Rakuten Global Japan and the store sent me the wrong driver.....I contacted them and they can't help me or return the driver....so I have contacted my Credit Card Co. for assistance. I HATE RAKUTEN !

 

Dang... which seller?

 

golfpartner

 

Oh, that's surprising. I have bought few clubs from them (brand new in plastic too!) and everything was fine. I know they don't do returns but if they sent you the wrong club... What did you order and what did you receive?

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  • 3 weeks later...

I never had problem and a lot of time no customer fee.

Ping G430LST w/ TPT 14HI 
Ping G430 Max w/ synergy green 80tx
Honma TW-U forged 18* W/ KBS Prototype 95X
Callaway TCB w/ LAgolf L-series 5
Titleist SM8 50/56  W/ LAgolf

Callaway Jaws Raw 60Z /Kbs 610
Axis 1 Rose model 35.5''
Swing: [url="http://www.youtube.com/watch?v=dRK_GXV7rDg"]http://www.youtube.com/watch?v=dRK_GXV7rDg[/url] (Driver FV)
[url="http://www.youtube.com/watch?v=2pszXHplqx4"]http://www.youtube.com/watch?v=2pszXHplqx4[/url] (DTL)

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  • 4 months later...

If you guys are worried about buying used gear and getting a wrong item shipped, you can try buyee. You get a japanese mailing address, stuff gets shipped to it, then you can request package inspection, photos, etc. Then you pay shipping to you and they send it. I've ordered Basielus AAA shaft that way and added their protective packaging service. Pricey but worth it if you're buying expensive s***.

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