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Custom club order from TGW


PingPoncho

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Here is what their site says: Custom Club orders come with a 90 day guarantee. When you place a custom club order, the 90 Day Playability Guarantee allows you to hit your custom golf clubs for up to 90 days to decide if they’re right for you. We guarantee full credit return value on custom club purchases and will issue store credit towards the purchase of equipment that suits you better.

 

Limit one custom club return for store credit per calendar year.

This offer applies to items that are not damaged and reveal only normal wear.

The clubs cannot be altered in any way, including shaft or grips.

Return shipping is the customer’s responsibility.

Shipping costs are nonrefundable.

You must return the club to us within 90 days from the date of shipment to receive full credit towards the purchase of alternate equipment.

 

So if you order a driver with a custom shaft, I would be able to use for 90 days and if I do not like it, I can return for full store credit and buy something else?

Anyone try this and is it true?

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Here is what it says..........

https://www.tgw.com/playability

-"Hit with the club for up to 30 days and decide if it's right for you. If not, no worries:"

-"We guarantee up to 90% return value for your club and will issue a store credit towards the purchase of equipment that suits you better."

-"You must return the club to us within 30 days from the date of shipment to receive up to 90% value in in-store credit towards the purchase of alternate equipment."

 

 

**"Custom Club orders** come with a 90 day guarantee. When you place a custom club order, the 90 Day Playability Guarantee allows you to hit your custom golf clubs for up to 90 days to decide if they’re right for you. We guarantee full credit return value on custom club purchases and will issue store credit towards the purchase of equipment that suits you better.

Limit one custom club return for store credit per calendar year.

This offer applies to items that are not damaged and reveal only normal wear.

The clubs cannot be altered in any way, including shaft or grips.

Return shipping is the customer’s responsibility.

Shipping costs are nonrefundable.

You must return the club to us within 90 days from the date of shipment to receive full credit towards the purchase of alternate equipment."

DRIVERS (TBD):  PXG BLACK OPS TOUR 8*,  BLACK OPS TOUR 10.5*,  BLACK OPS STD 8*;  Vanquish 4TX / Diamana WB 53x / GD AD-VF 5s / Ventus TR Black 5x / HZRDUS G4 Black 6.0 / Kaili White, Blue, Red 60x / Tensei AV Raw White/Blue 65x / Diamana S+ 60x

FAIRWAYS:  TAYLORMADE STEALTH 2+ FAIRWAYS/HYBRIDS:  R13.5( FW Rocket TI), 12.8*, Kaili White/Blue 70X;  #3 FW, 15.0*, Kaili Blue 70X/Red 75X;  #4 FW TI, 16.6*, Kaili White 70TX;  #6 FW TI, 20.3*, Kaili White 80TX;  #3 HY 19.5*, Kaili White 90TX; #4 HY 22*, Kaili White 90X

PXG GEN5 0311X, Black Label Elite, 22*, Accra TZFive, 105DI, M5

PXG 0317T, Xtreme Dark, 4 - GW, LAGP L Series, X

PXG  GEN0311XP, Double Black, 4 - LW, LAGP L Series, X

TAYLORMADE P7TW, 5 - GW, LAGP L Series, X

PXG 0311 Sugar Daddy II Milled Wedges, Xtreme Dark, 54*/10, 56*/10, 58*/10, 62*/10; // LAGP L Series, S

SCOTTY CAMERON CONCEPT X 7.2 LTD,  LAGOLF P 135g shaft // LAGOLF BEL-AIR X Forged Carbon Putter // TOULON GARAGE - Austin Custom Rose Gold // STEWART GOLF Q Follow Electric Cart..Carbon // SKYCADDIE SX550 // COBALT Q6 Slope

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Who decides what is "normal wear"?

Club Champion Custom Callaway AI Smoke 11*, Aldila Ascent 40 Gram, A Flex

Srixon F45 4-wood, 17*, Kuro Kage 606 S
TXG Custom  SIM Max 7-wood, Accra FX 140 2.0 M2

TXG Custom Cobra Tech 5-hybrid, KBS TGI 75 R
TXG Custom PXG 0211 6-pw, 1* upright, Recoil E460 R
PXG 0211 GW, 50*, (new version), UST Recoil Dart R
TXG Custom Cleveland CBX 54*, Tour Issue DG Spinner 115 

Ping Glide 4.0 58*, Nippon 115 
TXG Custom Cobra Nova, KBS CT Tour Shaft

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Getting custom-order clubs from TGW is like trying to buy custom clothing from WalMart.

TGW states it is an online operation. Not the best place to get custom golf clubs. Don't you have other sources where you you could go get fit? Saving a few $$ up front is not savings if the product doesn't work for you.

 

What's In The Bag (As of April 2023, post-MAX change + new putter)

 

Driver:  Tour Edge EXS 10.5° (base loft); weights neutral   ||  FWs:  Calla Rogue 4W + 7W

Hybrid:  Calla Big Bertha OS 4H at 22°  ||  Irons:  Calla Mavrik MAX 5i-PW

Wedges*:  Calla MD3: 48°... MD4: 54°, 58° ||  PutterΨSeeMore FGP + SuperStroke 1.0PT, 33" shaft

Ball: 1. Srixon Q-Star Tour / 2. Calla SuperHot (Orange preferred)  ||  Bag: Sun Mountain Three 5 stand bag

    * MD4 54°/10 S-Grind replaced MD3 54°/12 W-Grind.

     Ψ  Backups:

  • Ping Sigma G Tyne (face-balanced) + Evnroll Gravity Grip |
  • Slotline Inertial SL-583F w/ SuperStroke 2.MidSlim (50 gr. weight removed) |
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The way their policy is written could be more clear, but you have it right. You’d be able to return the driver if you don’t like it after 90 days, as long as you haven’t damaged it beyond normal wear (e.g. if you put a dent in the head).

 

I recently returned 3 Vokey wedges with custom shafts/grips after playing them for a month. They even let me place the order for the new ones ahead of receiving the ones I returned.

 

I don’t know why TGW gets so much flack. Their custom order options online are great, whereas you have to call in with PGA Superstore (also a great place to buy from).

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I just got a Ping hybrid with a custom shaft and didn't care for the shaft and returned it. No problems. However the Edwin Watts deal sounds better if you can do it 3 times.

Callaway mavrik max 10.5

Callaway mavrik max 3 & 5 wood
Ping g30  26* & 30* hybrids
Ping i200 6 - UW

Ping glide 54* & 60* wedges
Odyssey #7 putter

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> @ChipNRun said:

> Getting custom-order clubs from TGW is like trying to buy custom clothing from WalMart.

> TGW states it is an online operation. Not the best place to get custom golf clubs. Don't you have other sources where you you could go get fit? Saving a few $$ up front is not savings if the product doesn't work for you.

>

 

TGW is a first class operation. The custom clubs are coming direct from the manufacturer - no different than getting from your pro shop or numerous other retailers. The next step above this is actually having your clubs assembled by someone like TrueSpec or Club Champion.

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I’ve ordered a full set of clubs from TGW in the last month. Ping G410 Driver is set to be delivered next week as that will be the last of them. I tried going through a local Pro Shop but the Pro didn’t seem very interested in ordering custom clubs. Plus if I did the ordering, I could verify all specs were correct before hitting the submit order button. Only hiccup was that I was sent the wrong tracking number on a Mizuno wedge but that got figured out with out to much effort and mine was en route the whole time.

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> @ChipNRun said:

> Getting custom-order clubs from TGW is like trying to buy custom clothing from WalMart.

> TGW states it is an online operation. Not the best place to get custom golf clubs. Don't you have other sources where you you could go get fit? Saving a few $$ up front is not savings if the product doesn't work for you.

>

I've bought several custom clubs from TGW and never had a problem. It's been as easy as ordering from my mom & pop brick & mortar.

 

Driver #1: Callaway Epic Max LS, 9°

Driver #2: Adams Speedline F11, 9.5°

Fairway: Callaway Rogue ST Max LS, 18°

Utility Iron: Titleist 718 AP3, 19°

Irons: Titleist 718 AP1, 5-GW, 24°-48°
UW: Titleist Vokey SM8, 52°F

LW: Titleist Vokey SM8, 60°D
Putter: Cameron Studio Style Newport 2.5, 33"
Ball: Bridgestone Tour B RX
Bag: Sun Mountain Metro Sunday Bag

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> TGW is a first class operation. The custom clubs are coming direct from the manufacturer - no different than getting from your pro shop or numerous other retailers. The next step above this is actually having your clubs assembled by someone like TrueSpec or Club Champion.

 

I completely agree, if you know your specs and what you want TGW is a great place to get custom ordered clubs especially if you do not have a local shop available.

 

 

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> @ChipNRun said:

> Getting custom-order clubs from TGW is like trying to buy custom clothing from WalMart.

> TGW states it is an online operation. Not the best place to get custom golf clubs. Don't you have other sources where you you could go get fit? Saving a few $$ up front is not savings if the product doesn't work for you.

>

This is ridiculous.

 

**Driver:** TaylorMade SIM Max 9° **|** Ventus Black 7 Velocore **3wd:** Titleist TS2 15° (C1) **|** Diamana D+ LTD 70 **Hybrid:** Callaway Apex 18° **|** AD-DI 95 **Irons:** Mizuno MP 18 Fli Hi 4 iron **|** AD-DI 95**/** JPX 919 Forged 5-PW **|** Recoil 95 **Wedges:** Vokey SM8 raw 50°F (Handground S), 54°S, 58°M (Handground A) **|** DG Black Onyx **Putters:** Byron Morgan DH 89 WITB: https://forums.golfwrx.com/discussion/1505670/goirish17s-witb-updated-end-of-page-2#latest

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