TaylorMade M2 Crown exploded

[Ima3putter]

Quite a surprise after I hit my first drive of the evening. The crown of my beloved M2 exploded and went 20 yards up the fairway. Has anyone had any interactions with Taylormade Customer Service on issues like this one? I feel this was a defective head and should be replaced.

Any advice?

 

[Niketw231]

Ouch, most Golf Retailers have great customer service to handle issues of this matter. Nike replaced 2 clubs for me with brand new replacements when they broke unexpectedly. Best of luck!

[mogc60]

Epoxy it back on. Obviously it’s all they did. In reality that sucks. It seems like too many of the M2 line broke or cracked. TaylorMade is pretty darn good with service most of the time.

[Kingcat990]

Man, I wish we had a video of that swing. TaylorMade should fix you right up

[Olde Maroon]

I've had two separate 2016 M2 heads replaced for cracking. TM has been very easy to deal with. If you have a proof of purchase, contact TM directly, but if you don't just go through your preferred local TM dealer and they will ship you out a replacement (likely an M4 or possibly even an M6). Both times it has taken me less than ten minutes with my dealer to call it in and I was all set up. Good luck.

[bladehunter]

Good time to add some hotmelt. Lol.

[MooJersey]

I had the same thing happen to a 2016 M2. Crown flew off. Called Taylor Made and without a proof of purchase they said they can't help. Nice...

[phatchrisrules]

You'd likely have to have a receipt dated within 2 years of purchase to claim a warranty with Taylormade from personal experience.

[wkuo3]

If TM is refusing the claim, which is very likely.

Clean up the old epoxy and glue it back on. Make sure everything is a tight fit when you dry fit it.

If nothing else is compromised.

These new drivers won't last very long. Designed to be replaced 3-5 years. If you store the golf clubs in the trunk of your car during the Summer heat, the epoxy and plastic parts will break down much faster.

[chinaski]

Just curious, have you tried hitting it after that happened?

[phatchrisrules]

> @chinaski said:

> Just curious, have you tried hitting it after that happened?

 

I did that once with a Founders Club driver ( I have since forgotten the name). It somehow got worse sounding and felt atrocious. I would not recommend.

[Hack Daddy]

Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

[huckitchuckit]

My M2 irons heads started caving in so I contacted Taylormade and they ended up replacing them with M4s. Worth the try to see if they will replace it with something.

[Nixhex524]

> @"Hack Daddy" said:

> Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

 

It's not uncommon for all OEMs to experience some kind of defect along the line.... Things happen and the M2 is an older generation at this point. With the kind of force generated on some of these heads that are multi-material it is not surprising that this could happen. MORE surprising TM would give you any grief about it.

 

I see you are playing the G400.... Do a little research and see how the G400s had cracking issues at the hosel. I know because it happened to mine a while back... With everything getting thinner and lighter it is no surprise.

[Hack Daddy]

> @Nixhex524 said:

> > @"Hack Daddy" said:

> > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

>

> It's not uncommon for all OEMs to experience some kind of defect along the line.... Things happen and the M2 is an older generation at this point. With the kind of force generated on some of these heads that are multi-material it is not surprising that this could happen. MORE surprising TM would give you any grief about it.

>

> I see you are playing the G400.... Do a little research and see how the G400s had cracking issues at the hosel. I know because it happened to mine a while back... With everything getting thinner and lighter it is no surprise.

 

I 100% agree with you about the g400, as rare as the occurence is...

 

But can we both agree Taylormade has had a chronic issue, through all models, though?

[Nixhex524]

> @"Hack Daddy" said:

> > @Nixhex524 said:

> > > @"Hack Daddy" said:

> > > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

> >

> > It's not uncommon for all OEMs to experience some kind of defect along the line.... Things happen and the M2 is an older generation at this point. With the kind of force generated on some of these heads that are multi-material it is not surprising that this could happen. MORE surprising TM would give you any grief about it.

> >

> > I see you are playing the G400.... Do a little research and see how the G400s had cracking issues at the hosel. I know because it happened to mine a while back... With everything getting thinner and lighter it is no surprise.

>

> I 100% agree with you about the g400, as rare as the occurence is...

>

> But can we both agree Taylormade has had a chronic issue, through all models, though?

 

IDK... I don't know if I'd say "chronic". Because of marketing, there are a lot of TM drivers out there on the course so we may see more issues just because of it. I was shocked to hear about how many others had issues with the G400s honestly. Faces, hosels... just failing. Callaway had face explosion issues.... I just never got the impression TM was worse in this category after doing a little more reading. I have more of a problem when the OEM tells you they won't help you, that's where I have an issue. IMO, they SHOULD offer to replace or repair otherwise they lose exposure of people playing it out on the course, but none of these issues surprise me or seem more prevalent with one brand over another. It does seem more common with the more modern clubs though. People out there still playing the 905r having zero issues. LOL

[MooJersey]

This is why I'll never play TaylorMade. Stand by your product. Things happen, understand that. But make it right. I couldn't believe they wouldn't replace my 2016 M2 head that did this. Pretty ridiculous, who keeps receipts?

[ckay]

I had the original M1 430 replaced last year with an M3 440 without any receipt. Just went to a local retailer and asked them to warranty claim it for me. Maybe if it comes from a retailer, it is less of an issue to have proof of purchase.

[Valtiel]

If it was a clean break then I would just clean it up and epoxy it back on to be honest. Also take the opportunity and draw some tits inside the head with a silver sharpie or something, hah!

[jmgledhill]

> @chinaski said:

> Just curious, have you tried hitting it after that happened?

 

I'm curious about this too. My guess is that it would only make a difference in the aerodynamic of the club when swinging, but probably really minor.

[scottyc15]

I had a similar thing happen recently to my M5

[Hack Daddy]

> @scottyc15 said:

> I had a similar thing happen recently to my M5

 

As in the crown came off?!

 

I don't care what other manufacturers are having issues with - the defects coming out of Taylormade are become egregious.

[scottyc15]

> @"Hack Daddy" said:

> > @scottyc15 said:

> > I had a similar thing happen recently to my M5

>

> As in the crown came off?!

>

> I don't care what other manufacturers are having issues with - the defects coming out of Taylormade are become egregious.

 

It wasn’t the crown, but one of the carbon pieces on the sole flew off.

[gioguy21]

> @"Hack Daddy" said:

> Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

 

i had 2 G400's crack on me in a month. what say you?

[Hack Daddy]

> @gioguy21 said:

> > @"Hack Daddy" said:

> > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

>

> i had 2 G400's crack on me in a month. what say you?

 

That you either have an extremely high swing speed or the smash factor of a toddler.

[gioguy21]

> @"Hack Daddy" said:

> > @gioguy21 said:

> > > @"Hack Daddy" said:

> > > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

> >

> > i had 2 G400's crack on me in a month. what say you?

>

> That you either have an extremely high swing speed or the smash factor of a toddler.

 

Haha you're a peach. My point was all drivers have the ability to crack or have defects. Callaway, ping, cobra, taylormade, etc.

 

 

[Isaunders]

Hope you were as attached to this driver as the crown was

If you send it in you'll get a m3,M4 or M5, M6

[Hack Daddy]

> @gioguy21 said:

> > @"Hack Daddy" said:

> > > @gioguy21 said:

> > > > @"Hack Daddy" said:

> > > > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

> > >

> > > i had 2 G400's crack on me in a month. what say you?

> >

> > That you either have an extremely high swing speed or the smash factor of a toddler.

>

> Haha you're a peach. My point was all drivers have the ability to crack or have defects. Callaway, ping, cobra, taylormade, etc.

>

>

 

You're correct; all drivers have the ability to crack. Who's cracking the most though? Compounded with garbage customer service?

 

Taylormade.

[gioguy21]

> @"Hack Daddy" said:

> > @gioguy21 said:

> > > @"Hack Daddy" said:

> > > > @gioguy21 said:

> > > > > @"Hack Daddy" said:

> > > > > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

> > > >

> > > > i had 2 G400's crack on me in a month. what say you?

> > >

> > > That you either have an extremely high swing speed or the smash factor of a toddler.

> >

> > Haha you're a peach. My point was all drivers have the ability to crack or have defects. Callaway, ping, cobra, taylormade, etc.

> >

> >

>

> You're correct; all drivers have the ability to crack. Who's cracking the most though? Compounded with garbage customer service?

>

> Taylormade.

 

Everytime I've dealt with taylormade customer service I was taken care of...as have others. If u got nothing to help to the thread, what's the point?

[Hack Daddy]

> @gioguy21 said:

> > @"Hack Daddy" said:

> > > @gioguy21 said:

> > > > @"Hack Daddy" said:

> > > > > @gioguy21 said:

> > > > > > @"Hack Daddy" said:

> > > > > > Why do y'all keep buying TM equipment? Over, and over... and over... and over. And over, again. Knowing its inferior.

> > > > >

> > > > > i had 2 G400's crack on me in a month. what say you?

> > > >

> > > > That you either have an extremely high swing speed or the smash factor of a toddler.

> > >

> > > Haha you're a peach. My point was all drivers have the ability to crack or have defects. Callaway, ping, cobra, taylormade, etc.

> > >

> > >

> >

> > You're correct; all drivers have the ability to crack. Who's cracking the most though? Compounded with garbage customer service?

> >

> > Taylormade.

>

> Everytime I've dealt with taylormade customer service I was taken care of...as have others. If u got nothing to help to the thread, what's the point?

 

Because you keep wanting to get the last word in. Good for you that you ride TM's jock. And while I'm glad you've gotten good customer service from them, the MAJORITY of people seeking warranty claims are denied.