Best Driver of 2019 | Full Article _HERE_ | Discussion Thread _HERE_

A warning before buying a vessel bag

1246
6

Comments

  • TIM929TIM929 Los Angeles 969Members Posts: 969
    Joined:  #92

    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Posted:
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • jdc944jdc944  75Members Posts: 75
    Joined:  #93

    I'm another one that has been considering a Vessel bag, but not anymore. I've had several bags made with synthetic leather and none have worn like that. I don't want to spend that kind of money on a gamble.

    Posted:
  • kdog25kdog25  1684Members Posts: 1,684
    Joined:  #94

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    Posted:
  • TIM929TIM929 Los Angeles 969Members Posts: 969
    Joined:  edited Aug 16, 2019 1:11pm #95

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    Oh really? which bag brand do you use?

    This is the first time this happened..

    Posted:
    Post edited by TIM929 on
  • GoIrish17GoIrish17  5882Members Posts: 5,882
    Joined:  #96

    @3wood said:
    Update: Nick is sending me another bag. He did however tell me this would still fall under the “normal wear and tear” but they would replace it this one time. I really feel like the only reason I got a replacement and call from Nick is because Eric told me it was not meant for a cart. I’m glad to be getting another bag but having to pay return shipping is not right for a faulty product. I feel like this was handled poorly on vessels end and after this experience I won’t purchase another item from them(I also have a Cameron backpack by them). Hope this thread was helpful.

    Don’t discount this thread’s impact as well. If your exchange with Vessel was never shared on a well known public forum, I wonder if they’d have even exchanged it “this one time”.

    @TIM929 said:

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    Oh really? which bag brand do you use?

    This is the first time this happened..

    It's a line from Breakfast Club

    Posted:

    Driver: Ping G400 LST 8° | HC Evenflow Black 65
    3wd: Titleist TS2 15° (C1) | Diamana D+ LTD 70
    5wd: TaylorMade Aeroburner TP 18° (T.I. small head 19°)| Matrix 8Q3 Red Tie
    Irons: Mizuno MP-20 HMB 4 iron | AD-DI 95 / FG Tour V6 raw 5-PW | PX Catalyst 100
    Wedges: Vokey SM7 raw 48°F (Handground S), 54°S, 58°V | KBS 610
    Putters: Byron Morgan DH 89
    MannKrafted MA66
    Cameron AOP Oil Can Newport
    Tad Moore 1S Prototype

  • kdog25kdog25  1684Members Posts: 1,684
    Joined:  #97

    @GoIrish17 said:

    It's a line from Breakfast Club

    Posted:
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • dcmidnightdcmidnight  12255Marshals, BST Volunteer Mods Posts: 12,255
    Joined:  #98

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    Thank you for this, much laughter on my part.

    Posted:
    M3 12* - Aldila Rogue Elite Green 65x
    M4 3W - AD-DI6s Black
    Epic 3h - GD Tour ADs / Epic 3i - Steelfiber 95s
    M3 5h - Atmos Red s
    TM M5 6-AW Steelfiber 95 s
    TM Milled Grind 54* / Hi Toe 60*
    Yes Callie i4 35" / Chromesoft Truvis
  • TIM929TIM929 Los Angeles 969Members Posts: 969
    Joined:  #99

    @kdog25 said:

    @GoIrish17 said:

    It's a line from Breakfast Club

    LOL! only if I knew- better watch that movie again,

    haven’t watched that since I was a kid.

    Posted:
  • Glaze22Glaze22 FORE!!!!  762Members Posts: 762
    Joined:  #100

    All I can say is that I currently own 3 Vessel bags, they are by far the best carry bags I have ever owned. I have 2 black synthetic leather bags and 1 white actual leather bag. The white one has some color distortion from when I have used it on a cart but no rubbing de-lamination, the black ones I could deff see it making marks. But I figured that out when I saw the material, I could see and figure out before actual testing what would make marks and what would not.

    Posted:
  • jdc944jdc944  75Members Posts: 75
    Joined:  #101

    What were those old Miller cart bags made out of? They never showed any wear from a cart strap and held up great. I wish you could get a stand bag made with that material. Maybe the weight is a challenge?

    Posted:
  • blink3665blink3665 #TwistFaceExperience  6173Members Posts: 6,173
    Joined:  #102

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    You win the internet.

    Posted:
    Srixon z785 9.5* EvenFlow Handcrafted Blue 65 / / Taylormade M4 9.5* EvenFlow Handcrafted Blue 65
    Taylormade M3 HL MFS5 White Tie 60S -0.75" (42.5")
    Taylormade M4 19* UST Proforce V2h R -0.5" (40.25")
    Taylormade M4 22* UST Proforce V2h R -0.5" (39.75")
    Srixon 565 - 5-PW - 2* flat - Modus3 120s - Best Grips Classic
    Cleveland CBX 48* +1* loft - -0.75" - 2* flat
    Cleveland RTX4 Raw 54* mid, 58* xlow -0.75" - 2* flat // TM Hi Toe 58* 2* flat
    Slighter Proto 1 - #9/Del Mar design - High Toe - Long neck - Deep Milled face - 33", 370gr, lie 71*, loft 4*
    Odyssey OWorks 2ball - 32"
    GolfWRX (Nike Collegiate) bag (White) / Nike HyperAdapt

    WITB Link
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • gene_brycegene_bryce  162Members Posts: 162
    Joined:  #103

    UPDATE ON MY BAG: I never got a call or e-mail from anyone and then yesterday got an order notification & shipping status. So I have a new bag headed my way. Just no communication at all about the whole situation.

    Posted:
  • 3wood3wood  498Members Posts: 498
    Joined:  #105

    @gene_bryce said:
    UPDATE ON MY BAG: I never got a call or e-mail from anyone and then yesterday got an order notification & shipping status. So I have a new bag headed my way. Just no communication at all about the whole situation.

    That’s crazy. Glad you got another bag on the way.

    Posted:
  • TIM929TIM929 Los Angeles 969Members Posts: 969
    Joined:  edited Aug 17, 2019 3:07am #106

    @kdog25 said:

    @blink3665 said:

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    You win the internet.

    got the screws today with the quickness and feel like this.

    Posted:
  • SubaruWRXSubaruWRX  3457Members Posts: 3,457
    Joined:  #107

    @TIM929 said:

    @kdog25 said:

    @blink3665 said:

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    You win the internet.

    got the screws today with the quickness and feel like this.

    Excuse me, sir , why would anybody want to steal a screw?

    Posted:
    “I think getting advice from guys who are sitting at the computer in their underwear while taking a break from **** is a very solid way to choose clubs.” - bluedot
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • TIM929TIM929 Los Angeles 969Members Posts: 969
    Joined:  #108

    @SubaruWRX said:

    @TIM929 said:

    @kdog25 said:

    @blink3665 said:

    @kdog25 said:

    @TIM929 said:
    Yeah, I have a 2 year old PXG bag made by vessel and leathers fine, but the screw that holds the leg together with the bag fell out. PXG said they’ll send a new screw.

    Screws fall out all the time. The world is an imperfect place.

    You win the internet.

    got the screws today with the quickness and feel like this.

    Excuse me, sir , why would anybody want to steal a screw?

    aw man don't tell me...

    Posted:
  • BaddsBadds  1700Members Posts: 1,700
    Joined:  #109

    Bender was a piece of garbage.

    Posted:
  • tropicstropics  90Members Posts: 90
    Joined:  #110

    @gene_bryce said:
    UPDATE ON MY BAG: I never got a call or e-mail from anyone and then yesterday got an order notification & shipping status. So I have a new bag headed my way. Just no communication at all about the whole situation.

    Glad it got sorted but still, so disappointingly handled from a company that is trying to position as a luxury / quality good. Seems like it would have taken Vessel a few minutes to give you an update and keep you as a happy customer after they took the hit on the expense of a replacement bag and shipping to you.
    A couple of years ago I had two warranty replacements around the same time. A pair of Allen Edmonds shoes, couldn't have been better. Great communication and a new pair of shoes in the mail. And then a chef's knife, similar to you, it arrived in the mail one day with zero communication. It was nice to have the issue resolved but I remember feeling an additional quick email update would have given me a lot more confidence as a repeat customer.
    I have a white vessel carry bag and 2.0 backpack. Love them both but sad to read about the experiences on this thread. I haven't beaten up the carry bag so will proceed with caution based on what I am seeing here.

    Posted:
  • BIG STUBIG STU  11846Members Posts: 11,846
    Joined:  #111

    @jdc944 said:
    What were those old Miller cart bags made out of? They never showed any wear from a cart strap and held up great. I wish you could get a stand bag made with that material. Maybe the weight is a challenge?

    The older Miller bags were made of real leather and Kevlar type nylon--- And yes they are heavy---- I just found one at Good Will the other day that appeared to have never been used. I snagged it for 9.99. I had been using a older Hoofer or Sun Mountain but the cart attendant guys around here tend to choke the living $**t out of them putting them on a cart. My Jones Classic non stand was really too small for my stuff even though I do not carry a lot of stuff. This bag is heavier but sets up well for me. Far as the old Millers or Burtons for that matter they are well made but heavy. Today's bags are made to be weight conscious so in a lot of cases sacrifices durability for weight.

    OP I am glad you got your matter straightened out. Like to think it was all the comments on WRX that helped.

    Posted:

    Driver--- Honma G1-X Stock R shaft
    FW Adams Tight Lies 16* Mitsu Diamana R
    Hybrid Old Adams 22* Pro Force Red
    Irons 3 thru PW 1980 Macgregor VIP Hogan Apex 2 shafts
    SW Mizuno T-10 forged S-400
    LW Cleveland 588 60*
    Putter (for now) Original Standard Acushnet Bullseye

  • coreyhrcoreyhr Lafferty, Daniel  511Members Posts: 511
    Joined:  edited Aug 20, 2019 3:38pm #112

    I'm either lucky or I don't strap my bag in near as tightly as you do. I bought a white Players 2.0 Stand back in April and don't have any abrasions like that. My bag has held up well, cleans up easily too. I play 3-4 rounds per week, all riding in a cart. Only area I've noticed wear is around the base of the bag on the front, from sliding the bag in and out of my trunk.

    Posted:
    Callaway GBB Epic TC...L 9* - Fujikura Ventus 6s
    Callaway Epic Flash SZ 15* - Tour AD TP 7s
    Callaway XR Pro TC 18* Hybrid - Tour AD DI 95x
    Srixon Z545 4 Iron - Steelfiber i110s
    Srixon Z745 5-PW - KBS Tour 120s
    Titleist Vokey SM6 50*
    Scratch 56* & 60* - Black KBS Tour Custom
    Scotty Cameron Select Newport 3 


    The sea was angry that day, my friends.
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • 3wood3wood  498Members Posts: 498
    Joined:  #113

    @coreyhr said:
    I'm either lucky or I don't strap my bag in near as tightly as you do. I bought a white Players 2.0 Stand back in April and don't have any abrasions like that. My bag has held up well, cleans up easily too. I play 3-4 rounds per week, all riding in a cart. Only area I've noticed wear is around the base of the bag on the front, from sliding the bag in and out of my trunk.

    Lol cool story bro. I strap it normal. My bag was piece of ****. U can buy my new one when it comes in.

    Posted:
  • coreyhrcoreyhr Lafferty, Daniel  511Members Posts: 511
    Joined:  #114

    @3wood said:

    @coreyhr said:
    I'm either lucky or I don't strap my bag in near as tightly as you do. I bought a white Players 2.0 Stand back in April and don't have any abrasions like that. My bag has held up well, cleans up easily too. I play 3-4 rounds per week, all riding in a cart. Only area I've noticed wear is around the base of the bag on the front, from sliding the bag in and out of my trunk.

    Lol cool story bro. I strap it normal. My bag was piece of ****. U can buy my new one when it comes in.

    Relax... not trying to stir anything up, just offering my experience with extensive cart use. There's obviously something different about your bag than mine, because I've not seen anything similar to this. I will agree that the customer service was quite terrible in your case. I hope you're able to sell it and get most of your money back so you can find something you're happy with.

    Posted:
    Callaway GBB Epic TC...L 9* - Fujikura Ventus 6s
    Callaway Epic Flash SZ 15* - Tour AD TP 7s
    Callaway XR Pro TC 18* Hybrid - Tour AD DI 95x
    Srixon Z545 4 Iron - Steelfiber i110s
    Srixon Z745 5-PW - KBS Tour 120s
    Titleist Vokey SM6 50*
    Scratch 56* & 60* - Black KBS Tour Custom
    Scotty Cameron Select Newport 3 


    The sea was angry that day, my friends.
  • 3wood3wood  498Members Posts: 498
    Joined:  #115

    @coreyhr said:

    @3wood said:

    @coreyhr said:
    I'm either lucky or I don't strap my bag in near as tightly as you do. I bought a white Players 2.0 Stand back in April and don't have any abrasions like that. My bag has held up well, cleans up easily too. I play 3-4 rounds per week, all riding in a cart. Only area I've noticed wear is around the base of the bag on the front, from sliding the bag in and out of my trunk.

    Lol cool story bro. I strap it normal. My bag was piece of ****. U can buy my new one when it comes in.

    Relax... not trying to stir anything up, just offering my experience with extensive cart use. There's obviously something different about your bag than mine, because I've not seen anything similar to this. I will agree that the customer service was quite terrible in your case. I hope you're able to sell it and get most of your money back so you can find something you're happy with.

    Sorry man. Glad your bag has held up. Customer service has really turned me off from them as company.

    Posted:
  • 3wood3wood  498Members Posts: 498
    Joined:  edited Aug 24, 2019 12:17am #116

    Update: Bag came in and it seems like it’s made from a different material(has a different texture to it). The handle is different and has a cheaper look to it. The magnetic closure is also not as well made as my last bag. Didn’t have the carbon fiber towel ring. Bag came packaged like they just threw it in a box. Had red duck tape on all the edges top and bottom. Was shipped like I bought it off eBay from an individual lol.

    Posted:
  • straightshot7straightshot7  3270Members Posts: 3,270
    Joined:  #117

    @3wood said:
    Update: Bag came in and it seems like it’s made from a different material(has a different texture to it). The handle is different and has a cheaper look to it. The magnetic closure is also not as well made as my last bag. Didn’t have the carbon fiber towel ring. Bag came packaged like they just threw it in a box. Had red duck tape on all the edges top and bottom. Was shipped like I bought it off eBay from an individual lol.

    They should have just refunded you, so as to avoid future scrutiny.

    Posted:
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • 3wood3wood  498Members Posts: 498
    Joined:  #118

    @straightshot7 said:

    @3wood said:
    Update: Bag came in and it seems like it’s made from a different material(has a different texture to it). The handle is different and has a cheaper look to it. The magnetic closure is also not as well made as my last bag. Didn’t have the carbon fiber towel ring. Bag came packaged like they just threw it in a box. Had red duck tape on all the edges top and bottom. Was shipped like I bought it off eBay from an individual lol.

    They should have just refunded you, so as to avoid future scrutiny.

    I wish that would’ve been the outcome as well.

    Posted:
  • coach_harris1coach_harris1  1089Members Posts: 1,089
    Joined:  #119

    @3wood said:
    Update: Bag came in and it seems like it’s made from a different material(has a different texture to it). The handle is different and has a cheaper look to it. The magnetic closure is also not as well made as my last bag. Didn’t have the carbon fiber towel ring. Bag came packaged like they just threw it in a box. Had red duck tape on all the edges top and bottom. Was shipped like I bought it off eBay from an individual lol.

    Well that’s what we’ve come to expect from this sorry company. Sorry it’s turned out the way it has.

    Posted:
  • blink3665blink3665 #TwistFaceExperience  6173Members Posts: 6,173
    Joined:  #120

    Yikes. As a company you never want your customers to have a bad experience with your product. That being said, if there is an issue, it gives you a chance to show your mettle and deliver an excellent level of customer service. Sounds like they failed on both counts.

    Posted:
    Srixon z785 9.5* EvenFlow Handcrafted Blue 65 / / Taylormade M4 9.5* EvenFlow Handcrafted Blue 65
    Taylormade M3 HL MFS5 White Tie 60S -0.75" (42.5")
    Taylormade M4 19* UST Proforce V2h R -0.5" (40.25")
    Taylormade M4 22* UST Proforce V2h R -0.5" (39.75")
    Srixon 565 - 5-PW - 2* flat - Modus3 120s - Best Grips Classic
    Cleveland CBX 48* +1* loft - -0.75" - 2* flat
    Cleveland RTX4 Raw 54* mid, 58* xlow -0.75" - 2* flat // TM Hi Toe 58* 2* flat
    Slighter Proto 1 - #9/Del Mar design - High Toe - Long neck - Deep Milled face - 33", 370gr, lie 71*, loft 4*
    Odyssey OWorks 2ball - 32"
    GolfWRX (Nike Collegiate) bag (White) / Nike HyperAdapt

    WITB Link
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
    Joined:  ...

    Advertisement
  • GoIrish17GoIrish17  5882Members Posts: 5,882
    Joined:  #121

    So, I’m curious to hear more about the construction of the new bag you received. It’s made out of different materials? Like, same bag, completely different materials? Was it a factory second, or they knew that the model you had previously had design flaws and have changed materials? It sounds like you got the same bag back but one made with less expensive materials. Kind of like buying a regular old bag, but paying for a premium one.

    Im curious more for sh*ts and giggles than anything - I’d never consider a bag from Vessel after reading this. I’ll just stick to Ping Hoofers moving forward. Never had a problem with them and I know what kind of customer service I’d get from Ping if I ever needed it. Thanks for making shopping for my next bag easier, I am just about due too.

    Posted:

    Driver: Ping G400 LST 8° | HC Evenflow Black 65
    3wd: Titleist TS2 15° (C1) | Diamana D+ LTD 70
    5wd: TaylorMade Aeroburner TP 18° (T.I. small head 19°)| Matrix 8Q3 Red Tie
    Irons: Mizuno MP-20 HMB 4 iron | AD-DI 95 / FG Tour V6 raw 5-PW | PX Catalyst 100
    Wedges: Vokey SM7 raw 48°F (Handground S), 54°S, 58°V | KBS 610
    Putters: Byron Morgan DH 89
    MannKrafted MA66
    Cameron AOP Oil Can Newport
    Tad Moore 1S Prototype

6

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file