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Calling Green Grass Evaluations: Please Respond


Philomathesq

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@GreenGrassEvaluations, I hate to do this, but I have no idea how else to get a response. JT (Toll Bros) has already told me "I don't handle anything at all post order," and I've emailed the owner of Green Grass ([email protected]) twice since last week with no reponse. My order was placed over two weeks ago and I'd like to know what is going on with it. Nobody from your company has even confirmed with me the shaft and specs I would like (JT and I talked about the specs in a PM, but since he doesn't handle anything post-order, I'm not sure if those specs were passed along to anyone), so I am somewhat concerned that I won't be sent the right product. Moreover, when JT finally responded to one of my PM's post-sale, while reinforcing that he doesn't "handle anything at all post order," he assured me my shaft was shipping last Friday and that I'd receive a tracking number. However, I still don't have the shaft or tracking number.
Please confirm the shaft, and the specs of the shaft, that is being sent to me (as this has still not been done), as well as provide me with an update on when it is expected to ship, as I have to assume it wasn't shipped out on Friday.
Thanks.

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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Why do people keep using them? Do a search, this is their MO. You’ll play the waiting game too. Great communication right up until they get your money.

 

Their customers deserve it at this point. There are so many of these posts, if someone decides to send them money, it’s on them.

  • Like 3
“I think getting advice from guys who are sitting at the computer in their underwear while taking a break from porn is a very solid way to choose clubs.” - bluedot
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I question how they're still a sponsor on here after all the issues but then I remembered it's all about the almighty dollar.

  • Like 4

Epic Speed LS 🔷🔷🔷 9* Hzrdus Hulk Smoke 6.5TX 
X Hot 3 Deep 14.5* Matrix Ozik 8M2 X Flex
Nike Vapor Fly Pro 2 KBS 105X
T-MB 4 PX LS 7.0

Nike VR Pro Combo Pocket Cavity 5 Iron, 6-9 Blades Oban 125X
RTX Zip Core 46 Oban 125X

Vokey 50M KBS Tour 130X

Vokey 54V KBS Tour 130X

Vokey 60M KBS Tour 130X
Champions Choice Newport Plus MMT 135

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While I don't disagree, and it is my fault for not doing my research before sending them money, all of that is irrelevant to my ultimate ask of them, which is simply: Where is my stuff and when will I get it? I don't think it is too much to ask and I hope they agree.

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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Come on guys. You have to do better than this. Either give a huge lead time at the onset , or dedicate 1 day a week to shipping the previous weeks orders in full. And let everyone know that day and to expect to wait up to 7 days to ship. You aren’t manufacturing shafts. Just tip trim and glue . Grips here or there. Throw it in a tube and mail Man comes. It’s mostly about expectations. I’ve done this and made the same mistakes you are. This isn’t hate coming from me. It’s just a friendly “ enough “ . I appreciate the rare things you guys sell. But this story is being told too many times.

Callaway epic max LS 9* GD-M9003 7x 

TM Sim2 max tour  16* GD  ADHD 8x 

srixon zx 19* elements 9F5T 

Cobra king SZ 25.5* KBS TD cat 5 70 

TM p7mc 5-pw Mmt125tx 

Mizuno T22 raw 52-56-60 s400

LAB Mezz Max armlock 

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I was told to check PayPal and it’d be updated 36 hours after tracking. My PayPal did update however they shipped last week and usps says in transit arriving late. I had to open a case with usps hopefully it isn’t late. Only saving grace is PayPal and opening a case if nothing happens or GGE doesn’t make it right.

Driver:  TSR3 8 Ventus Red TR 8X 

Fairway: TSR3 16.5 Ventus Blue 8X 

Hybrid:  Sim2 Tensei Orange 90TX Or Srixon ZX 2 Iron 105X

Irons:Black T200 4-5 T100S 6-AW MMT 125TX

Wedges: MG4 54 MMT 125TX and Vokey SM9 58.04T MMT 125TX

Putter: Lajosi DD201

Pro V1X Left Dash

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I'm glad yours is on the way; hopefully, USPS gets it to you sooner than later--I wouldn't, and I know you aren't, blame GGE for issues on USPS' end. I was told mine shipped Friday, which is 96 hours ago, and I still have no tracking info (in PayPal or otherwise). That is why I don't think it actually shipped. And, to be perfectly honest, my biggest frustration comes from the absolute lack of communication. As @bladehunter mentioned above, if they had just told me at the outset that it would be 3+ weeks, I'd at least know. My guess is that they don't tell people this because, if they had told me that, I'd have gone somewhere else to get the shaft.

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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I completely agree. It’s not hard for them to give an update even if it is bad news of a delay. Some news is better than silence.

Driver:  TSR3 8 Ventus Red TR 8X 

Fairway: TSR3 16.5 Ventus Blue 8X 

Hybrid:  Sim2 Tensei Orange 90TX Or Srixon ZX 2 Iron 105X

Irons:Black T200 4-5 T100S 6-AW MMT 125TX

Wedges: MG4 54 MMT 125TX and Vokey SM9 58.04T MMT 125TX

Putter: Lajosi DD201

Pro V1X Left Dash

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I can't speak for others, but as a numbers guy myself, I was drawn to the charts being posted by JT, and when he offered to sell me a shaft and was incredibly responsive in helping me select the right profile, tipping, etc., I figured: "This guy seems above board and he is a site sponsor, so I should hook him up with my business." Had I done even a cursory search on the website first (which I didn't and is totally my fault), I would not have made the same decision. But, let's face it, I'm an equipment ho and someone offered to sell me a bright, shiny, new toy. I stood no chance.

  • Like 1

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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At what point does the lack of response from @GreenGrassEvaluations, despite being tagged in this thread and my emailing them multiple times, warrant me simply disputing the charge with PayPal? Mind you, it's been two weeks since I placed the original order and four days since I was told the item shipped and that I would receive a tracking number? I'm not trying to be a clown and demand Amazon Prime-like speed, but I've spoken with others who have ordered the same shaft from @willpeoples and received it within five days of paying, and, at the end of the day, I just want the darn shaft so I can put it in play!

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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I would guess if you want them to contact you, a PayPal dispute just might get you that result. You just might even get a tracking number.

 

A post in this forum will get you nothing. They will pay their site fees and continue doing what they do as a site sponsor, with zero interference from the forum management.

“I think getting advice from guys who are sitting at the computer in their underwear while taking a break from porn is a very solid way to choose clubs.” - bluedot
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They were active in their sales pitch thread for 10 days before anyone decided to respond to my multiple messages. And even then, the response I got from JT was "I don't handle anything at all post order."

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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I was going to give them until the end of the day to respond, but I've had several people mention this to me today, so I just filed the PayPal dispute. Let's see if maybe this will elicit a response.

  • Like 1

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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Well, look at that. While Green Grass has still refused to post in this thread or respond to any of my emails, just a few hours after filing a dispute with PayPal, my PayPal account was updated with a tracking number. So, as long as USPS keeps their end of the deal, I should have a shaft (still not sure if it will actually be the one I ordered since Green Grass has not confirmed what shaft is being sent) by the end of the week. I intend to keep this thread open until the shaft actually arrives and I can verify it is the proper shaft (Tensei AV Raw Orange 70TX tipped 1/2” with a total playing length of 44.5” and a SIM adapter in standard setting with no grip).

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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I can't tell when the label was created (USPS doesn't show that, or at least not with the tracking number I received), but the tracking information I received last night around 11pm shows that the package was received by the USPS origin facility that evening. What's odd is that there is no delivery date shown, which is new to me, because I've always been able to see a delivery date in the past. The drive from where it is being shipped to where I live is only about 16 hours, so I hope to have it by the end of the week, but USPS is the only pseudo-monopoly I know that is so poorly run that it is actually unprofitable, so who knows when it will arrive.

Having said that, it does appear that Green Grass has finally sent me something, so if the shaft that arrives is the one I ordered, I'll ask the mods to close the thread.

  • Like 1

Driver: TaylorMade SIM 8* (standard setting) with MCA Tensei AV Raw Orange 75TX at 44.5"
3W: TaylorMade M5 15* (standard setting) with Oban Devotion 8 O5 at 42"
Hybrid: PXG Gen 2 0317X 19* (standard setting) with Oban Kiyoshi Purple Hybrid O5 at 39.5"
4i-9i: Callaway '18 Apex MB's with KBS C-Taper 130X at 1/4" long
46: Callaway JAWS MD5 10S
50: Callaway JAWS MD5 10S
54: Callaway JAWS MD5 8C
58: Callaway JAWS MD5 8W
Putter: Kari Lajosi Custom DD201WB

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