Globalgolf - Putter stock photos

[dmecca2]

Does anyone have any experience with GlobalGolf on ebay?

I am looking at purchasing an Edel E-1 putter, and if you dont know, one of Edel's main features is the ability to customize the putter. Sight lines and the grip, for example, can vary putter to putter and are important in choosing the right putter. GlobalGolf seems to have a lot of E-1 putters, but only the stock photo is shown and the stock photo is not even correct as it's a lefty putter photo. How do they expect to sell any of these, and how would a buyer know what they're getting? The whole strategy doesn't make sense to me and I cant understand why they wouldn't snap quick photos like 2nd Swing does.

If I do purchase one of those putters, would I be entitled to a return based off the fact that there is no description and the photo is incorrect?

[bhj83]

Good luck...I've had terrible luck buying putters from them and always returned them because the condition they list them as came nowhere close to the condition I received. They think a "very good" putter has dings and gouges all over including the face of milled putters.

[dmecca2]

I didn't plan on buying from them, but if I am protected under eBay's buyers protection policy, what is the risk if I theoretically buy all of their e-1 putters and return the ones that don't match what I want because who knows what I'm getting.

[jeffrey r]

GG's regular store allows 'no questions asked' returns for a period of time, say 30 days but check the website. Assume their ebay store is similar, but you might want to double-check.

Buying any clubs from them can be a bit of a crapshoot, but I have had way more hits than misses. Obviously, as you note, no way to know what kind of custom putter you will receive until you get it in hand. Sometimes, that is part of the fun though--YMMV.

[dmecca2]

Yes, but their website requires you to pay return shipping. Ebay policy, however, requires the seller to pay return shipping if the item does not match the description. I imagine with other clubs such as drivers, wedges, and irons, a stock photo and condition rating are enough to get a pretty good idea of what you're going to get, but with an edel putter, a lefty stock photo for a righty putter and no specs at all just doesn't cut it and, in my opinion, would be grounds for the seller paying for return shipping.

[jeffrey r]

I guess I should have added that I don't get hung up on the return shipping. To me, unless GG really screwed up, I consider return shipping a cost of buying online sight unseen. I recently returned a set of irons that I simply decided I did not want anymore. GG provides the return label, but if they deduct $10 or so from my refund for return shipping, so be it. YMMV.

[dmecca2]

Normally for one club that wouldnt be a problem, but in this hypothetical situation I've presented, I would be buying 5 or 6 clubs just to see if any of them are what I'm looking for.

[Skhacker]

Email them and ask for an actual photo.

[dmecca2]

Tried that, but "they do not have access to the item to provide pics or further specs."

I told them about their incorrect stock photo and they didn't care and when I said,"if I want to buy from you, I would need to purchase all of your putters and then you would have to pay for return shipping on the ones that weren't accurate, so it would be best for you to provide the specs," they basically called my bluff and said yes that is allowed through eBay. I'm not looking to drop $600 on putters just to go through an eBay legal battle to get my money and shipping expenses back on the putters I don't want, so I guess they win at amazing customer service.

[BYK]

aint gonna happen

[Skhacker]

That’s disappointing to hear. I buy through the Canadian site all the time and have had no trouble getting pics. Maybe because the USA is a much higher volume site.

[MooJersey]

Be careful with GG. I’ve gotten a lot of counterfeit clubs from them. I don’t think they really care either. Long story, ask me how I know.

[dmecca2]

I decided not to buy from them. Found a good deal on a putter I can see.

[RainShadow]

No pics of actual product = No Deal

[BYK]

Huh? Could ya share more info?

Their condition guide is for the birds recently, but never fake stuff

a lot of counterfeit clubs? Gotta share more than that

[Mustu]

I have bought lots of clubs from GG directly and from their store on eBay. I'm not too particular about the condition of the clubs except for putters. I bought a white Taylormade putter from them years ago that had paint chips and dings everywhere. Never bought a putter from them again.