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teamtmag

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  1. They sent me a return shipping label (which they always do) but in this case, they asked me to call them back as soon as I ship it back to them to let them know that I sent it and then they will send my replacement club. In the past, I wasn't asked to call them as they would simply send me the replacement club as soon as I dropped it off at FedEx (I believe they were able to track it in their system as they would get notifications that it has been dropped off) or even send me the club first (not expecting this but was a nice gesture in the past). Maybe GlobalGolf has tired of your act? N
  2. I agree with your assessment. I'm not expecting them to provide me with free clubs and I try not to give them a hard time as most of the time the issues that customers are calling about weren't caused by that particular customer service rep who is on the receiving end of the call. It also usually turns out to be unproductive when a customer lashes out at a customer service rep. throughout the call. The most recent experience didn't result in me lashing out at the customer service rep.; it was more so disappointing in terms of the experience than upsetting. It all started with what seems to be
  3. They sent me a return shipping label (which they always do) but in this case, they asked me to call them back as soon as I ship it back to them to let them know that I sent it and then they will send my replacement club. In the past, I wasn't asked to call them as they would simply send me the replacement club as soon as I dropped it off at FedEx (I believe they were able to track it in their system as they would get notifications that it has been dropped off) or even send me the club first (not expecting this but was a nice gesture in the past).
  4. I've shopped at globalgolf for years and had positive experiences with them but recently have noticed their websites slowing down or crashing as well as their customer service not up to par. For example, I've recently ordered a few used clubs and one of the clubs I received was an incorrect club (not the first time this has happened) - that was a demo on top of it . In the past, their customer service has been great about being apologetic and trying to make things right by either offering some coupon or expedited shipping for the replacement club at no additional charge. This time around, not
  5. If anyone has an extra code to spare, would be very much appreciated. Thanks.
  6. If anyone has a code they can spare, it would be very much appreciated. Thanks.
  7. Use "TENOFF" which is stackable takes off another $10 to the 20% off nets down the Game Golf Live to a total of $59.20 + Free ship. Amazing deal.
  8. It's really a hit or miss with Globalgolf in terms of "value" condition items. I buy everything from drivers to putters (most often, value condition) and there have been a couple of times where I had to return it because it was unplayable. Other times, I've received clubs where they were practically brand new even though I purchased at a "value" condition. In the instances where I received unplayable clubs, I've had good experiences with their customer service where they gladly took the club back at their shipping expense and replaced it with another (or if they don't have it in stock, they of
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