I run into issues as well and it’s almost always FSX software driven. Like others have said, check to see if you go wireless to the app if it works. You can run the app on your phon if needed. As far as wacky readings (longer shots with no tracers, 55* face closed, 700rpm driver spin) I usually see these with fudicials not being placed correctly or the Quad not being aligned correctly. Also during fittings if a player is drastically over the top with the face closed, you will get little or no data.