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  1. Better get used to their Typical answer…“ a normal wear and tear” and never admit the defect of their bags!! Normal wear and tear from day one of use is unset! Stand bag has big gap on the bottom and things will fall out. It is due to manufacturing defect but they say it is normal and due to wear and tear lol. Who wants a bag with holes at the bottom to have things falling out? Not me! After many emails and pics sent in, answer is “ normal wear and tear” hahaha They lost me and any future customers if I can help it.
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