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Dented/cracked face ping g400 3 wood


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Today I hit one off the toe a bit and de ted/cracked the face of my ping g400 3 wood!

I just got this off ebay this winter and was really starting to like it...I called ping customer service and they said they were no longer taking calls due to the damn virus! I can't seem to find an email on their website for this sort of thing, so am I going to have to take it to a dealer even though I didnt purchase it from them?

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They will replace it. Trust me they don't want the bad pub. They all will crack eventually. I've had a ping G hybrid, Taylormade 2016 M2 and 2017 M2 fairway all crack and replaced. Just call custo

most likely. if it was purchased new within the last 2 years then Ping should replace it. if it was purchased used Ping may not warranty the club.

TITLEIST TSi3 8* / VENTUS BLACK VELOCORE 7X D4 LOFT SETTING
TITLEIST TSi3 15* / VENTUS BLACK VELOCORE 7X D1 LOFT SETTING
TITLEIST 818H2 19, 23 HYBRID / TENSEI PRO WHITE 90TX A2 LOFT SETTING
NEW LEVEL PF-2 5,6,7 PF-1 8,9,PW / MMT 125 TX SS ONCE
MG2 48, 52, 58 / MMT 125 TX
PING CUSHIN SIGMA 2 38"
 
 

 

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When you bought it, was it in used condition? It could have had an undetected hairline crack already and one of your strikes made it cave a little.

Some years ago, I bought a used driver on eBay, and when cleaning it up I found a minute crack (thinner than a human hair) right on the juncture of the crown paint line and the top of the face. I played one round with it and it was fine but later at the range the crack opened a bit and the ball kept going right. Pulled the shaft and canned the head.

Since you're not the original owner I doubt Ping would be helpful. Hard to beleive they're not picking up the phone though, most states have been back to work for a while.

Adams Speedline 9088UL 10.5* AXIVCore 69 Black (S) Ping G SF Tec 3W, 5W Alta 65 (R) Ping G 4H,5H Alta 70 (R) Ping G 6-U TT XP 95 (soft R) Ping Glide 54*, 58* WS TT XP 100 (R) Ping Darby Sigma G

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TITLEIST TSi3 8* / VENTUS BLACK VELOCORE 7X D4 LOFT SETTING
TITLEIST TSi3 15* / VENTUS BLACK VELOCORE 7X D1 LOFT SETTING
TITLEIST 818H2 19, 23 HYBRID / TENSEI PRO WHITE 90TX A2 LOFT SETTING
NEW LEVEL PF-2 5,6,7 PF-1 8,9,PW / MMT 125 TX SS ONCE
MG2 48, 52, 58 / MMT 125 TX
PING CUSHIN SIGMA 2 38"
 
 

 

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Just call Ping. If they still have g400 heads in stock they will build you a new one. If you’re lucky they will be out of heads and they will send you a new g410. Best customer service in the industry.

TaylorMade Sim Max 9* @ 7* Aldila Quaranta Reg
Ping G410 3wd @ Flat setting Grafalloy Pro lite 3.5 Reg
Ping G410 7wd @ Flat setting Graffaloy Pro Lite 3.5 Reg
Ping G410 22 hybrid @ 21 flat Alta CB Reg
PXG 0211 5-PW Steelfiber i95 Reg
Cleveland Zipcore Raw 50* Mid, 54* Full @ 55, 58* Low @ 60 Hi Rev 2.0 Reg
Evnroll TR8 33"

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1 800-528-0650 just talked to them earlier today.

TaylorMade Sim Max 9* @ 7* Aldila Quaranta Reg
Ping G410 3wd @ Flat setting Grafalloy Pro lite 3.5 Reg
Ping G410 7wd @ Flat setting Graffaloy Pro Lite 3.5 Reg
Ping G410 22 hybrid @ 21 flat Alta CB Reg
PXG 0211 5-PW Steelfiber i95 Reg
Cleveland Zipcore Raw 50* Mid, 54* Full @ 55, 58* Low @ 60 Hi Rev 2.0 Reg
Evnroll TR8 33"

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Ping will honestly replace anything. I’ve bought several used iron, sets, drivers etc used and if I had an issue they would replace it with the same product if it was still in production or if not the latest similar model. Even different specs if requested. Once had a set of s56’s I purchased off of eBay. Several delamed and they sent me iBlades in completely different specs to my request. Shaft, grip, length, lie the whole enchilada. They’re the best.

Ping G410 LST Ventus Black 6x (TSi3 incoming)
Ping G410 14.5 Ventus Blue 7x
Ping G410 19H Tensei Blue TX
TBD

Cleveland Zipcore 52MID/56LOW/60MID

Ping Sigma 2 Tyne Steath, Stealth shaft. PP58 Black Cord
Snell MTB-X
Jones Trouper 2.0

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