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Cobra Taking extra long for custom clubs?


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Has anyone ordered custom cobras recently and had it take extra long? I ordered a set of Forged Tecs through my local fitter May 18th , on their website they say 10-14 days but we're at something like 23 working days since the order should have went in. I have contacted the fitter and they haven't been able to tell me anything, cobra says they can't look up my order since it was through the fitter. Just wanted to see if it's fairly normal for them with the quarantine and what not.

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While I can't comment on Cobra specifically, in another thread we were discussing Titleist lead times being backed up. I reached out to Titleist and they told me 2-3 weeks, but another member just finally had his irons ship after 5 weeks so I don't know if they really know right now lol. I'd plan on a good 4-6 weeks for most companies and then another week or so to get to you. I realize you are about to start week 5 so hopefully they have them out soon. Your fitter should have that info, I know when I ordered my hybrid through Ping the company that ordered it could call Ping and get the status with their account id and such. Might be an option. Good luck!

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call customer service. I I ordered a 3w w/ ventus black literally the same day as you may 18th... I just talked to someone on the phone yesterday and he said it looks like my order was simply overlooked bc they have so many orders to catch up to. He expedited the order to hit the floor yesterday and is doing overnight shipping.

PXG Proto 0811x 9*.... Tensei Pro Orange 60tx

PXG Proto 0341 3w 15*.... VA Nemesys 75x 

PXG Proto 0317 19* hybrid.... Nippon G.O.S.T 100x / VA Nemesys 90x 

New Level PF-1 Black 4-P ... Accra iSteel 125

Vokey SM8 50* F, 54* D, 58* M... KBS Tour V 125 wedge

TM Spider FCG or 2021 Scotty Phantom x5.5

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oh sorry just saw the part about Cobra cant look up the order.... but still could be possible that the order was simply missed like mine was

PXG Proto 0811x 9*.... Tensei Pro Orange 60tx

PXG Proto 0341 3w 15*.... VA Nemesys 75x 

PXG Proto 0317 19* hybrid.... Nippon G.O.S.T 100x / VA Nemesys 90x 

New Level PF-1 Black 4-P ... Accra iSteel 125

Vokey SM8 50* F, 54* D, 58* M... KBS Tour V 125 wedge

TM Spider FCG or 2021 Scotty Phantom x5.5

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Basically EVERYTHING golf related shut down for like 2-3 months, so I'm not exactly sure on things taking 'extra long' when this shouldn't be anything other than completely expected. 3 month shut down + still accepting custom orders while not fulfilling anything to create a massive backlog + over burdened shipping companies = reality.

What's In The Ping Moonlite:
Ping Rapture '14 13*
Ping Rapture DI 18*
Titleist 690.CB 4/6/8/PW
Vokey TVD 54*
Odyssey Tank V-Line

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Believe me I understand the backlog of shipments on a lot of things, as I work in a manufacturing company that has been hamstrung quite a bit. they quote on their site that custom shipments are 10-14 days. If they said custom shipments are 6-10 weeks I'd be less likely to say it's extra long than when I'm much beyond the 10-14 days. Hence why I posted to see others experiences here.

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I don't believe their custom club division ever shut down, but they were on a reduced staff, so yes, orders were still flowing, just at a reduced rate. And yes, Cobra can't give you info about the order since it was placed w/ a retailer. It shouldn't be that hard for the retailer to call and get an estimated ship date. Having said that, I'd probably just wait it out, I'm sure you'll get it within the next few weeks. And I'd maybe use a different retailer in the future since it sounds like they can't be bothered to check on the status of an order...

Bag 1                                                                                          Bag 2

Ping G410+ 9* Rogue Silver 70TX                                           Taylor Made Original One 13.5* Aldila ATX 75X

Cobra Speedzone Tour 5 16* Rogue Silver 80TX                   Tour Edge Exotics CBX 20* Aldila Rip Alpha 105X

Titleist TS3 20* Rogue Black 95TX                                          Ben Hogan Ft Worth Hi 26* Recoil 110X

Titleist T-MB 4, 5 Recoil 110X                                                   Ben Hogan Ft Worth 32*, 38*, 44*, 50* Recoil 125X

Honma TR20V 6-11 Steelfiber 125X                                         Ben Hogan TK-15 58* Recoil Wedge Proto 125X

Bettinardi HLX 3.0 56* Steelfiber 125X                                    Ping Vault Anser 2

Fourteen RM-22 60* Black Onyx S400

Taylor Made Spider FCG L-Neck

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Because a ton of golf purchases are impulse purchases, so telling someone 6-10 weeks would likely result in a canceled order. Part of it is that they likely have no clue at all how long things will take to get back going to full capacity, so one guess is as useless as another. Was the quote on their site updated at all, was there a covid warning about delays on it? Pretty well everywhere has had these, so my guess is that they did a poor job of updating things if they didn't have this up.

 

Given how areas are now magically increasing in cases, tho likely under reported (no one at all ever saw that coming with opening up early with poor testing overall and still denying things), who knows what is going to happen in the next few months.

What's In The Ping Moonlite:
Ping Rapture '14 13*
Ping Rapture DI 18*
Titleist 690.CB 4/6/8/PW
Vokey TVD 54*
Odyssey Tank V-Line

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I was quoted 4-6 weeks when I ordered mine mid May.

Got them after about 3 1/2 weeks.

They're running a skeleton crew.....

Ping G400 10.5 (9.5*) HZRDUS Yellow Smoke 60 5.5
Callaway Rogue 17* 4wd Atmos Blue TS 70  
Ping G410 19*, 22* & 26* Tensei CK Pro Blue 80
Cobra Forged Tec Black 6-GW SteelFiber i95cw R  
Mack Daddy PM 2.0 54/14
Mack Daddy PM 2.0 58/12

Bettinardi Innovai Rev 6.0 crescent neck @ 33”

TM Tour Response/ ProV1/ Chrome Soft TT

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I had a warranty claim for my F9 driver head may 23rd. They sent me a fed ex return label and said they will ship me a new driver head. They never sent me any shipping info so I called customer service tuesday and he told me Fed Ex will deliver by the end of the day Thursday. Since I was driving I couldnt write down tracking info. But of course I didnt get it yesterday and Cobra golf is closed today for JuneTeeenth. So now I dont know whats going on. Fingers still crossed. Saw a fed ex truck drive by a few minutes ago but he didnt stop at my House.

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