G425 delivery times

[njlam]

On 3/20/2021 at 7:10 PM, njlam said:

Received driver today, still waiting on fairways....tmw is going to be great!

 

One of the two fairways arrived today...wonder why they are sending one at a time?

[Mario52]

njlam, same experience here.  I ordered a crossover and a hybrid from the same place at the same time.  The hybrid is here.  The crossover is still pending.  Ordered on 2-4.

 

The irons I ordered on 1-28 were supposed to ship on 3-18, but did not.  I'm trying to get a new estimate to see if I want to keep hanging in there waiting for them or cancel and get a different brand. 

[jjrussell12]

Anyone know the stock weight on the lst 3 wood? Have one incoming but plan on putting a 42” diamana whiteboard on it, so want to figure out what weight to buy to offset the swing weight on a shorter shaft. 

[njlam]

my 2nd fairway arrived today.

 

So I received three clubs (all ordered on the same day 2/24) one on 3/20, one on 3/22 and the last one today (3/23).

 

Happy to have them, but if they sent all three of them at the same time, it would have been okay.

 

All the clubs had MR Tensei Orange shafts which I hear may be the bottleneck for Ping.

 

The G425s are a huge improvement. The driver replaced a Ping Rapture and the fairways replaced Ping G25s. While I am getting marginally more distance, the dispersion is much tighter.

The G425s are louder...but in a good way.

 

[RSinSG]

Yesterday I ordered a set of G425's in red dot, 5-SW with the UST Recoil ES SmacWrap shafts. I was quoted 3-4 weeks but I will be surprised if they get here that soon. 

[rwhitlock]

I ordered a 425 LST 9* with Tour 65 Stiff shaft (no arcos) at 45.5" on 3/8 through my local retailer.  I was told it would be about 4 to 6 weeks, but of course I'm getting antsy...  I emailed Ping but no reply yet.   Any idea if Ping is still 4 to 6 weeks out with delivering a stock club?

 

Thanks  Rod

[braincramp52]

My LH G425 5 wood took 6 business days.

[GrumpyCat]

Here's an update I received today from WWGS on my custom order (Ping G425LST 9° Tensei Orange AV Raw 65) 

Quote

Ping got back to me but to let know me that they are completely out of every single shaft ever, except their own, there is the Alta driver shaft and the Ping Tour shaft we could use to replace the Mitsubishi Tensei orange.  Or we can wait for them to get the Mitsubishi in stock.  As of today Ping has no estimated ship date of when they will get their stock replenished.  If you want to switch to the Ping Tour Shaft, it would ship in about a week or so.  Let me know your thoughts and sorry for the inconvenience.

I liked the line, "they are completely out of every single shaft ever" 🤣

[Mario52]

FWIW

I received a message that my crossover 4 order has been cancelled and  I'm getting a refund for that club.  Was told the item is out of stock.

 

 

[whatswrong11]

5-UW w/ TT Elevate shaft ordered 3/6 - quoted three weeks. Just got an update that they are expected to ship 3/29

[mickw]

G425 LST 3 wood with Tour 75 S shaft +0.5 in. and non-arccos TV 360 grip ordered on 3/6/21 and just received an email saying it will be delivered 3/29/21...3 weeks. 

[short game]

I ordered my irons and hybrid February 12. No ship date yet - killing me!

[rwhitlock]

my local shop had a 425 lst come in with the rogue shaft (my order will be another 2.5 weeks).  They called and asked if I wanted the club or the head.  I dropped by and picked up the club and when I got home i swapped out the shaft to a Ventus.  Can't wait to hit it!!! 

 

Oh, I did notice that the LST came with a 25 gram weight in the back instead of the 17 😕   Looks like another trip to the store to swap out the head weight for what should have been in there

[tbone18]

On 3/24/2021 at 12:20 AM, rwhitlock said:

I ordered a 425 LST 9* with Tour 65 Stiff shaft (no arcos) at 45.5" on 3/8 through my local retailer.  I was told it would be about 4 to 6 weeks, but of course I'm getting antsy...  I emailed Ping but no reply yet.   Any idea if Ping is still 4 to 6 weeks out with delivering a stock club?

 

Thanks  Rod

your order isn't stock. 45.25" and arccos velvet grip is their stock setup.  what you ordered would be custom.  which are taking at least 4 to 6 weeks.  Stock orders are actually taking longer.

[Bymericke]

I ordered a G425 LST 9 degree driver with a stiff Tensei orange 55 shaft on February 8th and I haven’t received it yet.

 

I ordered a G425 LST 3 wood with a stiff Tensei Orange 75 shaft on February 17th and I received it March 25th.

[uglande]

Ordered a custom G425 fairway wood from TGW and got it in about three weeks.

Ordered another one from Golf Galaxy and I haven't heard a thing and it's been 5 weeks. 

Both were G425 fairway woods with Tour 75 shafts. 

Edited March 27, 2021 by uglande

[herdman]

On 3/4/2021 at 5:34 PM, herdman said:

I just ordered a 425 SFT with Tensei AV Orange Regular shaft (65g) and they told me 3 to 6 weeks. Kind of a broad time range but, they said PING was backordered somewhat. 

I just received my new driver this evening. Ordered on 3/4 and receive on 3/26. I checked two weeks ago and was told it would ship on 3/30.  So, they were early.  Tee time tomorrow afternoon. I am excited.

[Zingo20]

Ordered a LST with Ventus Blue 6x on 2-13. Checked in on it this week and was told the hold up was the grip, a midsize mcc. Told them to ship with a stock grip not put on and they said it will ship in a week. I have my fingers crossed.

[Shilgy]

On 3/25/2021 at 6:59 PM, tbone18 said:

your order isn't stock. 45.25" and arccos velvet grip is their stock setup.  what you ordered would be custom.  which are taking at least 4 to 6 weeks.  Stock orders are actually taking longer.

As explained earlier in the thread that sheet that shows “stock” lead time and “custom” lead time is being misunderstood by many. 

Stock is being referred to as a club or clubs that are for the store or pro shop shelf. Unsold to consumer.

 

Customer is a club or clubs ordered for a specific customer.

 

IT DOES NOT refer to the club build itself. You can order a club with stock specs and it is a “custom” order to Ping-and other manufacturers.

 

They are all trying to satisfy orders for items that are already sold to the consumer first and foremost.

[kerila07]

8 hours ago, Zingo20 said:

Ordered a LST with Ventus Blue 6x on 2-13. Checked in on it this week and was told the hold up was the grip, a midsize mcc. Told them to ship with a stock grip not put on and they said it will ship in a week. I have my fingers crossed.

Hope you told them the non arccos grip or the club will be a 1/4 in short if you swap into a non arccos grip.  The stock grip includes arccos.

[Mario52]

Was told the irons I ordered on 1-28 are now expected to ship on 4-8.  We'll see.  I hope they do as I am missing opportunities to play now with the weather breaking and not having irons.  I could borrow a set from a friend but hate to be that guy.

 

My order was for graphite (Ping Alta CB regular flex), +.5 inch, green dot,  with mid size grips.  If it is the grips holding things up, I would have settled for any midsize option but was not told that grips were the problem. 

 

If there is another delay, I'll likely get a different brand.

[GrumpyCat]

On 3/24/2021 at 4:57 PM, GrumpyCat said:

Here's an update I received today from WWGS on my custom order (Ping G425LST 9° Tensei Orange AV Raw 65) 

Quote

Ping got back to me but to let know me that they are completely out of every single shaft ever, except their own, there is the Alta driver shaft and the Ping Tour shaft we could use to replace the Mitsubishi Tensei orange.  Or we can wait for them to get the Mitsubishi in stock.  As of today Ping has no estimated ship date of when they will get their stock replenished.  If you want to switch to the Ping Tour Shaft, it would ship in about a week or so.  Let me know your thoughts and sorry for the inconvenience.

 

 

I hadn't heard from Ping or WWGS since my last update, but I just received a notification directly from FedEx that says a package from Ping HQ is headed to me for a March 31 scheduled delivery.

 

My original custom order for a G424LST was placed on Feb 17th through WWGS.  On March 24th, WWGS relayed to me an update from Ping that they were out of Tensei Orange AV Raw shafts.  They mentioned that they did have Alta R and Tour65 R shafts ready to ship, though, so I changed my order to the Tour65 R (I already have another shaft at home that I'll be using instead).

[RSinSG]

I got notice that the G425 irons with UST Recoil shafts I ordered on 3/24 will ship on 4/21. Glide wedge will ship the next week. I’ll be happy if they do.

[briceport00]

I placed an order for a G425 Driver, 3-wood and 5-wood on February 2nd. I was fit for the Rogue White in X-stiff for all clubs. The driver was ordered with a 70 gram shaft and the two fairways were ordered with 80 gram shafts. I was told it would be a 3-4 week wait time, I was in the room when my fitter ordered the clubs and I know this is what we were quoted. The driver showed up after about 6 weeks, which is inconvenient but not the end of the world. That brings me to today, I called Ping and told them the situation. They assured me on my last call that I would have my clubs in hand no later than April 16th, well today they told me that It will be at minimum two more months until my clubs ship. Ping is offering no compromise in any way and basically told me to take it or leave it.. Ping used to be a great company and I know that sourcing shafts is tricky in today's time but there are alternatives to just telling me to take it or leave it. Really frustrated by their lack of customer service.

[IL2AZ]

4 hours ago, briceport00 said:

I placed an order for a G425 Driver, 3-wood and 5-wood on February 2nd. I was fit for the Rogue White in X-stiff for all clubs. The driver was ordered with a 70 gram shaft and the two fairways were ordered with 80 gram shafts. I was told it would be a 3-4 week wait time, I was in the room when my fitter ordered the clubs and I know this is what we were quoted. The driver showed up after about 6 weeks, which is inconvenient but not the end of the world. That brings me to today, I called Ping and told them the situation. They assured me on my last call that I would have my clubs in hand no later than April 16th, well today they told me that It will be at minimum two more months until my clubs ship. Ping is offering no compromise in any way and basically told me to take it or leave it.. Ping used to be a great company and I know that sourcing shafts is tricky in today's time but there are alternatives to just telling me to take it or leave it. Really frustrated by their lack of customer service.

FWIW, I spoke directly with a source within the Ping repair department and the Rogue White 80x is out of stock until May 15th.  How long it takes to build after they receive the shafts would be a guess at this point.

[Shilgy]

5 hours ago, briceport00 said:

I placed an order for a G425 Driver, 3-wood and 5-wood on February 2nd. I was fit for the Rogue White in X-stiff for all clubs. The driver was ordered with a 70 gram shaft and the two fairways were ordered with 80 gram shafts. I was told it would be a 3-4 week wait time, I was in the room when my fitter ordered the clubs and I know this is what we were quoted. The driver showed up after about 6 weeks, which is inconvenient but not the end of the world. That brings me to today, I called Ping and told them the situation. They assured me on my last call that I would have my clubs in hand no later than April 16th, well today they told me that It will be at minimum two more months until my clubs ship. Ping is offering no compromise in any way and basically told me to take it or leave it.. Ping used to be a great company and I know that sourcing shafts is tricky in today's time but there are alternatives to just telling me to take it or leave it. Really frustrated by their lack of customer service.

Maybe they believe you will be happiest in the long run waiting for exactly what you were fit for rather than suggesting something “similar” ? 
You can either wait for the best fit for you or call them and ask what will perform almost as good for you and get it now.

 

It is difficult on us waiting for clubs but the manufacturers are having extreme difficulty in getting components. 

[Hollywoodtlb]

Lack of customer service? They are experiencing a generational shortage due to circumstances way out of their control and you want them to bend over backwards for you? Let not act like they messed up your order or are purposely misleading you and owe you a solid. If they had something comparable to offer you, they surely would. They don’t like the delays as much as you do and this is coming from a guy we waited 6 weeks for his 425 hybrid. 

[Hollywoodtlb]

7 hours ago, briceport00 said:

I placed an order for a G425 Driver, 3-wood and 5-wood on February 2nd. I was fit for the Rogue White in X-stiff for all clubs. The driver was ordered with a 70 gram shaft and the two fairways were ordered with 80 gram shafts. I was told it would be a 3-4 week wait time, I was in the room when my fitter ordered the clubs and I know this is what we were quoted. The driver showed up after about 6 weeks, which is inconvenient but not the end of the world. That brings me to today, I called Ping and told them the situation. They assured me on my last call that I would have my clubs in hand no later than April 16th, well today they told me that It will be at minimum two more months until my clubs ship. Ping is offering no compromise in any way and basically told me to take it or leave it.. Ping used to be a great company and I know that sourcing shafts is tricky in today's time but there are alternatives to just telling me to take it or leave it. Really frustrated by their lack of customer service.

Lack of customer service? They are experiencing a generational shortage due to circumstances way out of their control and you want them to bend over backwards for you? Let not act like they messed up your order or are purposely misleading you and owe you a solid. If they had something comparable to offer you, they surely would. They don’t like the delays as much as you do and this is coming from a guy we waited 6 weeks for his 425 hybrid. 

[GrumpyCat]

7 hours ago, briceport00 said:

I placed an order for a G425 Driver, 3-wood and 5-wood on February 2nd. I was fit for the Rogue White in X-stiff for all clubs. The driver was ordered with a 70 gram shaft and the two fairways were ordered with 80 gram shafts. I was told it would be a 3-4 week wait time, I was in the room when my fitter ordered the clubs and I know this is what we were quoted. The driver showed up after about 6 weeks, which is inconvenient but not the end of the world. That brings me to today, I called Ping and told them the situation. They assured me on my last call that I would have my clubs in hand no later than April 16th, well today they told me that It will be at minimum two more months until my clubs ship. Ping is offering no compromise in any way and basically told me to take it or leave it.. Ping used to be a great company and I know that sourcing shafts is tricky in today's time but there are alternatives to just telling me to take it or leave it. Really frustrated by their lack of customer service.

 

What exactly did you want Ping to do?  They can't just magically produce two Rogue White 80X shafts out of thin air for you.

 

If you insist that the Rogue White 80X shaft is the only shaft you're willing to allow Ping to install into your two fairway woods—which you have every right to do—then you'll just have to wait until that shaft becomes available again.  There really is nothing else Ping could possibly do to get those shafts right now.  So yes, in this sense, you will have to either "take it" (i.e. wait like the rest of us who want that specific shaft), "or leave it" (choose another shaft that's in stock or just cancel the order).

 

When I found out that the shaft I wanted was backordered, I decided to switch to one of the other (stock) shafts that were available on-hand because I didn't want to wait.  Ping shipped out my updated order shortly after that.  But if I weren't as flexible and would only be satisfied with the shaft that I originally wanted—which I'd be perfectly within my rights to want—I would at least be reasonable and accept that I'd just have to wait for that shaft to become available again.

 

In contrast, it would have been a total d*ck move for me to post the same entitled rant three separate times on golfwrx forums saying that "Ping used to be a great company" but now lacks customer service, and implying that among its thousands of customers Ping singled me out by intentionally withholding two Rogue White 80X shafts specifically from my order—and my order ONLY—while everyone else who ordered G425 fairway woods with Rogue White 80X shafts were getting theirs before me.

[AA24]

Placed an order on 3/3 through my local shop for a G425 3H with Tensei Orange stiff shaft, just shipped yesterday, expected delivery is 4/6. The PING rep said that the shafts are definitely backed up (8+ weeks for the tensei orange hybrid shaft) but also the grips are causing issues (I ordered mine with CP2 pro mid size grips).