Jump to content

Ping-Liked the iron, disliked the durability (MERGED)


Recommended Posts

I'm interested if anyone else has had a similar experience.

I purchased a complete set of Ping G30s (5-9, PW, GW, SW, LW + 3, 4 Hybrid, Driver, 3W, 5W-5 years ago. I am writing this review here because I was unable to find another suitable place to comment in regard to Ping's reputation to stand behind its products.
I was fitted for a graphite TFC419 stiff shaft. I was entirely satisfied with the complete set until 2 years ago. After hitting a shot off the fairway the clubhead of my 8 iron completely separated from the shaft and flew into the rough. I retrieved the head and my local golf shop sent the club and shaft to Ping and they completely refurbished the club, no charge.
This summer, I hit a 9 iron that didn't feel right and I noticed that it too was about to break off at the hosel. Same thing with the 8 iron (yes again). My local golf shop again sent these back to Ping. This time I was charged a considerable, yet fair price for a new shaft.
Since receiving the 8 and 9, I have noticed cracks in the shaft of my LW and 6 iron in the same place. I have not had any problems with my hybrids or woods which have a different shaft.

I contacted Ping and the rep indicated that there was nothing he could do since the clubs were out of warranty. Sorry, but I don't accept this. I am convinced that 5 different instances represents a defect. Meanwhile I am in a quandary regarding what I should do to insure I have a reliable iron set.
.

  •  No, 
  • I do not recommend this product.
  • Sad 1
Link to post
Share on other sites
  • Replies 77
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

When did you purchase the set? You didnt mention that. I mean, the G30's launched in 2014 thats 6, almost 7 years ago. So two years ago would make the set 4 almost 5 years old and they fixed them whic

Dude, the G30 series was released in 2014.  It's 2021, 7 years removed from release.  Those clubs and the company owe you nothing.  Want to upgrade?  Go ahead.  Otherwise, is this a legitimate complai

First of all, I apologize for not being able to easily use the site. This is my first post and clumsily posted twice.I am still trying to determine how to respond quickly to either individual posts or

5 years ago? That's a long time to warranty a shaft. IMO.

Ping G400LST 8.5* TPT 14 LKP LT LW Proto
Ping G400 14.5* TPT 15 LKP LT LW 
Callaway Super Hybrid 20* Pro Orange 80 TX
Mizuno JPX 919 Tour 5-PW Super Peening Blue X
Vokey SM7 raw 52, 56, 60 DGTI-s400
Byron Morgan Proto DH89
Pro -V1x
Jones Utility Trouper-Carry
Ogio Silencer Alphard E-wheels

Link to post
Share on other sites

I’m not sure they should warranty the product after 5 years but offering some good will here wouldn’t hurt.  I mean, come on, something is definitely going on here.  I’ve had a set of callaway x14s since 2001 and never had a club head fly off.  If it did happen, I wouldn’t expect callaway to warranty them but after 5-7 years, heads shouldn’t be coming loose. 

Link to post
Share on other sites
30 minutes ago, 14max said:

Dude, the G30 series was released in 2014.  It's 2021, 7 years removed from release.  Those clubs and the company owe you nothing.  Want to upgrade?  Go ahead.  Otherwise, is this a legitimate complaint?  No. 

 

I disagree.  To have that many shafts from the same set, all purchased at the same time fail seems suspect.  Sure, they are well outside the normal warranty window, but still seems off.  I have clubs that are 20 years old and have no issues with the graphite shafts, yet this set has 4 failures.  Seems almost a batch issue.

  • Like 4

What's In The Ping Moonlite:
Ping Rapture '14 13*
Ping Rapture DI 18*
Titleist 690.CB 4/6/8/PW
Vokey TVD 54*
Odyssey Tank V-Line

Link to post
Share on other sites

OP, have you asked Ping or anyone else who has worked on your clubs if they have seen any of this before?  Sounds like it could be a bad batch but I would find it hard to believe that you would have the ONLY bad batch that came from Ping.  Do you have a very steep angle of attack?  Play on firm conditions?  Do you lay your bad on the ground a lot while you're playing or at the range?  I mean, not knowing anything other than what you have said, it sounds like maybe it's time to try another set, give your money to someone else.  I don't think Ping should have to lifetime warranty their products but, you can be free to speak with your wallet this time around.

  • Like 1

Titleist TS2 9* (D4) Aldila VS Proto 6x

Titleist 917f2  16.5* (C1) Aldila Rogue silver 70s

Mizuno MP H4 3i  Aldila NVS hyb 85s

Mizuno MP60 4-P KBS Tour V 120x ss1x

Ping Glide 2.0 Stealth 52/12, 56/12, 60/8

Ping Anser Milled 2  34"

Snell MTB black

Link to post
Share on other sites
59 minutes ago, tangojay said:

IMHO too many variables to consider such as:

 

Is the OP the ORIGINAL owner? He does say he was fitted, but did he buy them new?

How have these clubs been stored?

Accidental damage? 

 

 

 

Being original owner isn't something Ping cares that much about.  I sent a G400 in as the face ended up having 3 cracks in it.  Never asked for receipt or anything else, they stand behind they product.  Stored, has nothing to do with shafts cracking near the hosel.  

 

My only guess is as I said before, batch issue on the shafts, or a heavier digger in clay soil or off mats a ton to possibly have that many failures.

What's In The Ping Moonlite:
Ping Rapture '14 13*
Ping Rapture DI 18*
Titleist 690.CB 4/6/8/PW
Vokey TVD 54*
Odyssey Tank V-Line

Link to post
Share on other sites

Gosh Tom 48 I'm sorry you had such a poor experience with Ping.  My experience on a similar issue is so drastically different than yours that I felt like I ought to tell it.  I have custom order UST Recoil Prototype shafts on my Ping irons and I noticed that splintering near the hosel you mentioned.  Ping insisted I send the entire set back to them, and I received them back with all new shafts and grips ... no charge.  They have done this twice now, the most recent was just last year.  And mine are older than yours ... G25s.  I did go thru my local Ping account where I had purchased them and didn't speak with Ping directly ... Maybe that relationship matters?  IDK, but I thought Ping's service was far beyond what I could reasonably expect from any club company.  Again, I'm sorry your experience is such an unhappy one.  Best of luck in the future.

 

- Lee

  • Like 4
Link to post
Share on other sites
2 hours ago, e-man said:

Jeez, just because some people haven’t had issues with their G30s doesn’t mean that there can’t be an issue with the OP’s set.  I agree that we need more information but come on people.  Let’s at least give the OP the benefit of the doubt until we find out all the facts. 

Your right, it could have easily been poor quality work on Pings part. Or it’s him that’s inflicting the damage and expects Ping to cater to his needs. Lots of variables here. 

Link to post
Share on other sites

I’ve played Ping irons for twenty years. I’ve broken four shafts during that time (2-iron, 5-iron, 7-iron, and pitching wedge). Each time Ping has refurbished the club head and replaced the zz65 shaft. I’ve always paid for the repair work never considering that my golf clubs were under an unlimited warranty. Perhaps that’s on me, but I am not losing sleep over the cost. Ping builds great clubs that perform. 

Link to post
Share on other sites

Mats or trunk storage

 

If you are are a steep divot taker .. can be carnage on graphite .. especially if mats are in play off season (or in)

 

It it heads flying off from clue or shafts cracking inside tip of head

  • Like 3


Ping G400 Max Graphite Design AD XC 6x

Ping G400 5w Blueboard ion 73x G400 7w GD PM902s

Callaway Apex 4h 23* KK Slvr 80x Apex 5h 26* Fubuki 82x

Srixon ZX7 4 - PW Nippon Modus 3 Tour 120s
Vokey SM2 50*, SM2 TVD 56*M, & Vokey Special 60*P

Scotty GoLo 7
 

 

Link to post
Share on other sites

Graphite is really weak under compression, leaning on a club could squash the fibres which will only weaken it. Over time something will give.

 

 Most OEM’s are fairly good at replacing stuff within the warranty period, but after a couple of years, it really comes down to the end user to pay for the repair. 

Taylormade M3 9.5 (adjusted to 11) - Aldila Rogue Silver 60X
Callaway Rogue 3 Wood - Aldila Rogue Silver 70X

Testing - Titleist 818H2 (19) & 816H2 (20) Aldila Rogue Silver & Black X
Titleist 716CB 3-9 - X100
Vokey SM7 46.10, 50.08, 54M, 59M - S400
Scotty Cameron Studio Stainless Newport 2.5
Titleist Pro V1

Link to post
Share on other sites

I'm not sure you should expect more out of Ping for irons that old with graphite shafts. Way too many variable's. 

Ping G410  10.5 Project X Evenflow 5.5
Ping Anser 20* Hybrid

Titleist 816H2 23* @ 24*
Srixon ZX5's  5-PW

Ping Glide 3.0  50*
Ping Glide
 54 & 58*ES

Bettinardi Queen B 6

 

 

Link to post
Share on other sites

There was a thread recently where someone was posting about Titleist not honoring a warranty and i think the club was only like 2-3 years old. Like it had just gone over warranty...and in that one i sided more with the OP, as many OEMs will honor that stuff

 

In this case i just can't really get behind you OP. As has been said this is a 7 year old set now that you have been playing for 5 years. There is going to be wear and tear on almost any kind of product you guy, golf or not. I don't know what the exact time a warranty should stop being honored is, but this feels longer than that

  • Like 2

Callaway Mavrik Max 9 w/Hzrdus Smoke Black 80
Callaway Epic Subzero 14 w/Matrix Black Tie 80
Callaway Apex Hybrid 20 w/ Diamana D+ 95
Cobra King Forged TEC 4-GW w/Nippon Modus 130

Cobra King MIM Black 56 and 60 wedges

SGC #002 flow neck 385g

Link to post
Share on other sites

I have only had one ping product break ever.  That is my isi 5-wood and it didn't really even break.  The epoxy gave out.  Everything was intact and I re-epoxied it.  To ping's credit, even the head flew straight when it let go.

 

I would bet that the clubs in the op's post have been abused and/or not taken care of properly, either by the first user or the second. 

 

I am much more disappointed in TM with the flaking paint on the spider x.  That flat-out bugs me.

Link to post
Share on other sites
12 hours ago, leegee38 said:

Gosh Tom 48 I'm sorry you had such a poor experience with Ping.  My experience on a similar issue is so drastically different than yours that I felt like I ought to tell it.  I have custom order UST Recoil Prototype shafts on my Ping irons and I noticed that splintering near the hosel you mentioned.  Ping insisted I send the entire set back to them, and I received them back with all new shafts and grips ... no charge.  They have done this twice now, the most recent was just last year.  And mine are older than yours ... G25s.  I did go thru my local Ping account where I had purchased them and didn't speak with Ping directly ... Maybe that relationship matters?  IDK, but I thought Ping's service was far beyond what I could reasonably expect from any club company.  Again, I'm sorry your experience is such an unhappy one.  Best of luck in the future.

 

- Lee

This sounds like a problem of who you ask and how you ask... sometimes you get the wrong person and they are going to follow the book... sometimes you ask in a way that make people want to help you...

 

ping has a very customer first reputation, so maybe he just didn’t ask the right person for help. The reps in the field know how to get things done and can make the system work for you... 

 

it’s a bummer of a situation, but graphite can easily crack if it isn’t treated right... seems like a bad lick situation and it’s too bad ping didn’t do more.

As of 1/24/21

9 Callaway Mavrk Sub Zero with RipX

13 Degree Adams Speedline with Aldila Alpha 

18 Degree Adams A12 with Proforce V2

4 Utility Sub70 699u 22 degree Proforce V2

5 iron Sub70 639 CB with S400

6-GW Adams CMB with Project X 6.0

Sub70 286 54

Sub70 JB Low Bounce 58

SeeMore milled Tri-Mallet fit and built at SeeMore 

Link to post
Share on other sites

OP, where'd you go?  Any further info here you can enlighten us with?

Titleist TS2 9* (D4) Aldila VS Proto 6x

Titleist 917f2  16.5* (C1) Aldila Rogue silver 70s

Mizuno MP H4 3i  Aldila NVS hyb 85s

Mizuno MP60 4-P KBS Tour V 120x ss1x

Ping Glide 2.0 Stealth 52/12, 56/12, 60/8

Ping Anser Milled 2  34"

Snell MTB black

Link to post
Share on other sites
1 hour ago, Nixhex524 said:

OP, where'd you go?  Any further info here you can enlighten us with?

If I were the OP, I'd have found several helpful comments. I'd have seen some hard truth being put out there. Most of all, I'd wonder what I did to so many of these people to get the d*ckish replies. So much of social media has gone toxic. This site has seemed to avoid that, but the topic of this thread really doesn't justify the tone it has taken on.

Link to post
Share on other sites
  • 1t2golf changed the title to Ping-Liked the iron, disliked the durability (MERGED)

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Our picks

    • 2021 Arnold Palmer Invitational presented by MasterCard @ Bay Hill - Discussion & links
      John Augenstein WITB - 2021 Arnold Palmer Invitational
      Jason Dufner testing a new Cobra 3D printed putter - 2021 Arnold Palmer invitational
      Rickie Fowler clubs - 2021 Arnold Palmer Invitational
      Cameron T-11.5 putters - 2021 Arnold Palmer Invitational
      New LA Golf driver & putter shafts - 2021 Arnold Palmer Invitational
      Justin Rose - Axis putters - 2021 Arnold Palmer Invitational
      New UST Mamiya Dart iron shaft - 2021 Arnold Palmer Invitational
       

       
      2021 Arnold Palmer Invitational - Tuesday #1
      2021 Arnold Palmer Invitational - Tuesday #2
      2021 Arnold Palmer Invitational - Tuesday #3
      2021 Arnold Palmer Invitational - Tuesday #4
      2021 Arnold Palmer Invitational - Tuesday #5
      2021 Arnold Palmer Invitational - Tuesday #6
      2021 Arnold Palmer Invitational - Tuesday #7
      2021 Arnold Palmer Invitational - Tuesday #8
      2021 Arnold Palmer Invitational - Tuesday #9
      2021 Arnold Palmer Invitational - Tuesday #10
       

       
       
      • 13 replies
    • 2021 WGC Workday Championship @ The Concession Photos- Links & Discussion (UpDaTeD)
      Please post any questions or comments here.
       
      Links...
       
      2021 WGC Workday Championship - Tuesday #1
      2021 WGC Workday Championship - Tuesday #2
      2021 WGC Workday Championship - Tuesday #3
      2021 WGC Workday Championship - Tuesday #4
      2021 WGC Workday Championship - Tuesday #5
      2021 WGC Workday Championship - Tuesday #6
      Cameron Smith's Cameron 11.5 putter - 2021 WGC Workday Championship
      Cameron putter 2021 WGC Workday Championship
      2021 Ping putters - 2021 WGC Workday Championship
      Rory wearing new Nike Tour Victory II shoes - 2021 WGC Workday Championship
      Odyssey putters - 2021 WGC Workday Championship
       
      • 66 replies
    • 2021 AT&T Pebble Beach - discussion
      2021 AT&T Pebble Beach - Tuesday #1
      2021 AT&T Pebble Beach - Tuesday #2
       
      2021 AT&T Pebble Beach - Tuesday #3
       
      2021 AT&T Pebble Beach - Tuesday #4
       
      2021 AT&T Pebble Beach - Tuesday #5
       
      2021 AT&T Pebble Beach - Tuesday #6
       
      2021 AT&T Pebble Beach - Tuesday #7
       
      2021 AT&T Pebble Beach - Tuesday #8
       
      2021 AT&T Pebble Beach - Tuesday #9

      Ryan Moore with Axis 1 putter @ 2021 AT&T PB
       
       
       
      Please post any questions and comments here
      • 59 replies
    • 2021 Waste Management Phoenix Open - Discussion
      General galleries
      2021 Waste Management Phoenix Open - Tuesday #1
      2021 Waste Management Phoenix Open - Tuesday #2
      2021 Waste Management Phoenix Open - Tuesday #3
      2021 Waste Management Phoenix Open - Tuesday #4
      Monday Qualifier for Waste Management Open 
      Special galleries
       
      Ping PLD putters - 2021 WMPO Scott Brown with MMT graphite shafts in his ProTo Concept irons - 2021 WMPO TaylorMade putter cover from 2021 Waste Management Phoenix Open New Srixon golf balls - 2021 WMPO Bettinardi putters & cover - 2021 Waste Management Phoenix Open Cameron putters -2021 Waste Management Phoenix Open Piretti putters -2021 Waste Management Phoenix Open Cameron mallets - 2021 WMPO Odyssey 2-ball Ten - 2021 WMPO  
      Please put any questions or comments here
       
      Jason Day's Bag...
        • Like
      • 21 replies
    • 2021 FARMERS WITB & Equipment Photos- Links and comments
      We are back on the ground at the 2021 Farmers PGA Tour event. Please add you comments in this thread. Here are links to all the galleries:
       
      Special galleries:
      2021 Farmers - Tuesday #1
      2021 Farmers - Tuesday #2
      2021 Farmers - Tuesday #3
      2021 Farmers - Tuesday #4
      2021 Farmers - Tuesday #5
       
      2021 Farmers - Tuesday #6
       
      2021 Farmers - Tuesday #7
       
      Cameron putters - Farmers 2021
       
      Odyssey 2-ball Ten - Farmers 2021
       
      Project X Even Flow RipTide MX & LX proto shafts - Framers 2021
       
      TaylorMade putter cover for Torrey Pines - Farmers 2021
       
      Sling Shot training aid - Farmers 2021
       
       
      • 47 replies

×
×
  • Create New...