Ping Lead Times

[Schoolboy]

G425s now 10-12 weeks. Just canceled my order this morning. 🙁

[Highlander 24]

2 hours ago, Schoolboy said:

G425s now 10-12 weeks. Just canceled my order this morning. 🙁

Irons or woods? I have a $1000 pro shop credit and was thinking about ordering the g425 irons but if thats the wait time I'll just wait til next year

[Schoolboy]

23 minutes ago, Highlander 24 said:

Irons or woods? I have a $1000 pro shop credit and was thinking about ordering the g425 irons but if thats the wait time I'll just wait til next year

Irons. Custom order, but 10-12 weeks is crazy.

[Highlander 24]

2 hours ago, Schoolboy said:

Irons. Custom order, but 10-12 weeks is crazy.

I agree mine would be custom as well Im in Canada so im guessing I would be waiting even longer. Im thinking next year

[Schoolboy]

I’m Canada as well, so I’m guessing 10-12 weeks is the deal.

[Trev657]

Ordered my custom fit ping g425 irons on the 17th of May, was told 4-6 weeks, then 2 weeks later got a call to say my clubs with the shaft I wanted wouldn't be available to mid September! Got refitted for new shafts, told again 4-6 weeks, now been told mid August!! May just get my money back and go for taylormade sim2 

[DLBTide7]

I ordered custom G 425s on June 19.  I was told today that the ship date was to be September 1; which has already been bumped from the original date of August 18. 
 

I have ZERO confidence that I will get the clubs before October. 
 

I am not sure if the other OEMs are faring any better. 

[jamie]

I received my G425 max driver today.  I ordered it 5/17.

[wrwarner]

Ordered i210s May 1. Original due date 6/29. Called this week and they said they have the club heads, but next batch of shafts not due until 8/10. So looking like POSSIBLY late August for them to be delivered. Fingers crossed.

[VanTheMan0519]

Ordered a 9* G425 Max driver on Monday. Was told be early September. 

[Flashy500]

G425 custom irons 4-lw. Ordered may 4th and they showed up last week. About 10 weeks.

[Hollywoodtlb]

Picking up my G425 LST 10.5 with ping tour 65 up on Tuesday. 10 weeks to the day

[SUITS]

I want to start this post by saying I am a Ping fanboy, their irons fit my swing and game perfectly. Their customer service has been good to me for many many years.

 

I am very frustrated and confused about my iron order from may. 
LH i210, x100, grips loose. Original ship date was July 1. 
 

First check in call was a week prior to July 1, was told at that point staff was low and I was looking august 1.

 

Next check in call was second week of July, was told at that point I was on hold for a 4 iron head. Everything else was in stock. The iron heads were a week late on their end, but we were on time for Aug 1.
 

Call today, missing UW head, and 7 iron shaft. No expected date for either item. So frustrating, i guess the items are not allocated to each order? So next time I could be short other items. I wish I had just been offered the 5-U set after the second call (which they offered on the third call but said it would be missing a 7 as well).

[hammergolf]

2 hours ago, SUITS said:

I want to start this post by saying I am a Ping fanboy, their irons fit my swing and game perfectly. Their customer service has been good to me for many many years.

 

I am very frustrated and confused about my iron order from may. 
LH i210, x100, grips loose. Original ship date was July 1. 
 

First check in call was a week prior to July 1, was told at that point staff was low and I was looking august 1.

 

Next check in call was second week of July, was told at that point I was on hold for a 4 iron head. Everything else was in stock. The iron heads were a week late on their end, but we were on time for Aug 1.
 

Call today, missing UW head, and 7 iron shaft. No expected date for either item. So frustrating, i guess the items are not allocated to each order? So next time I could be short other items. I wish I had just been offered the 5-U set after the second call (which they offered on the third call but said it would be missing a 7 as well).

Let me say this first, HUGE Ping fan. Have been for 30+ years. My company is experiencing the same difficulties getting raw material and parts from our suppliers. It’s frustrating for all parties involved. Unfortunately it’s not going to be better until mid 2022. 

[DHoch]

What are stock orders looking like? Like if you don't do any custom options for something like the i210, are people still hearing multiple month wait times?

[Foreleft]

Ping is only answering their phone for 4 hours each business day. 

 

They seem to have been crushed by COVID delays.

[BlkNGld]

22 hours ago, SUITS said:

Call today, missing UW head, and 7 iron shaft. No expected date for either item. So frustrating, i guess the items are not allocated to each order? So next time I could be short other items. I wish I had just been offered the 5-U set after the second call (which they offered on the third call but said it would be missing a 7 as well).

 

I suspect that your hunch is correct.

 

As customers, our perspective would be that what they did have in stock would be put aside until the other parts arrive.

 

But if you put yourself in the position of the business, you've got a big backlog of orders.   If there are orders that can be filled with the components you currently have, you're going to do that so that at least some of those orders can ship.

 

 

[PaulST]

Disgraceful 5 month delays for my new ping irons - only arrogance from ping 

[Negncic]

Ordered a G425 driver. I was told it would ship out on 8/12. due to shaft delay.  Driver was in my hands on 8/5.  

[nostatic]

Latest data points: 

 

7/15 - Ordered a G425 6H and 7H w/Tensei Orange stiff, whatever the default grip was, from 2nd Swing

 

8/9 - Got shipping confirmation from Ping, will be here Wed.

[Shushwap]

G410 4 iron showed up after 3 months...i was expecting late Sept... thinking about ordering a g425 5 wood... as long as it arrives before my Phoenix trip in Feb 

[AndersUK]

I was speaking to my local independent fitter yesterday about supply issues and he mentioned a very recent discussion with his Ping rep about delays.  Apparently the Ping factory in China has shut down again due to Covid and will add additional delays to Ping made heads, shafts and grips.  Silly lead times being quoted now and customers are asking for refunds.

[VanTheMan0519]

2 hours ago, AndersUK said:

I was speaking to my local independent fitter yesterday about supply issues and he mentioned a very recent discussion with his Ping rep about delays.  Apparently the Ping factory in China has shut down again due to Covid and will add additional delays to Ping made heads, shafts and grips.  Silly lead times being quoted now and customers are asking for refunds.

no!!!!!!  Ordered a 425Max on 7/19 and was quoted 9/1 arrival date. 

[Bogeydram]

Interesting that the worst delays seem to be affecting our friends over the pond in N. America. Was custom fitted by my local PGA pro (based in Cornwall; SW England) for a set of G425 4i - U orange dot 2 degs flat with Nippon AMT Stiff shafts and non standard grips. Clubs arrived less than 3 weeks after fitting which was back in April. Maybe UK / EU has less demand and better inventory? Either way, delighted with these irons - noticeable performance improvement (both slight distance gain and dispersion pattern) over my previous Titleist AP1s. Keep patient to those still waiting. 

[xkilgorextroutx]

On 8/7/2021 at 4:51 AM, PaulST said:

Disgraceful 5 month delays for my new ping irons - only arrogance from ping 

 

It's terrible, right? It's pathetic how Ping can't deliver irons when every single club company out there is shipping on time and correctly, and everyone else is having zero supply chain issues with shafts and grips. There are no issues anywhere else in the entire world but Ping is just completely disgraceful. Sad, really. 

[jholz]

Man, I ordered i210's in early July, was quoted early Oct. ship date. Hope that doesn't get stretched out any longer. I'm a patient man, but jeesh.

[Fairway14]

3 hours ago, AndersUK said:

I was speaking to my local independent fitter yesterday about supply issues and he mentioned a very recent discussion with his Ping rep about delays.  Apparently the Ping factory in China has shut down again due to Covid and will add additional delays to Ping made heads, shafts and grips.  Silly lead times being quoted now and customers are asking for refunds.

 

Ping should have continued the business model set by company founder Karsten Solheim, including USA production.

[animalgolfs]

On 8/7/2021 at 3:51 AM, PaulST said:

Disgraceful 5 month delays for my new ping irons - only arrogance from ping 

Man -you gotta be disappointed in Car manufacturers presently .....and about 500,000 other businesses 

 

Hopefully they all can adjust to meet your expectations 

[VanTheMan0519]

Update:

 

Ordered 425Max driver on 7/19 from PGA SS. Will be here Friday. Was quoted 9/1. 

[Lasorcier]

5 hours ago, Fairway14 said:

 

Ping should have continued the business model set by company founder Karsten Solheim, including USA production

 

Decisions have consequences.  Had to have that cheap labor.  Welcome to the more expensive problem of lost revenue when people have enough and cancel orders.