Broken Ventus TR

[Pastit]

5 hours ago, SwingBlues said:

 

Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle - this is what other posters have reported here on this thread. You're still SOL if it snaps there through no fault of your own & you paid the extra premium for new...

 

I would NOT buy any new or used Fujilkuras at this time - this thread has scared me and I love and own an ATMOS, Ventus Blue and Black (from 2020)

I’m sure Chipstrokes above is correct. I’ve used 2 such builders over here, without issues, and they told me that Fuji will only supply here through their authorised dealers as they prefer that those firms build the shaft. 

[Puttersaurus Rex]

6 hours ago, SwingBlues said:

 

Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle - this is what other posters have reported here on this thread. You're still SOL if it snaps there through no fault of your own & you paid the extra premium for new...

 

I would NOT buy any new or used Fujilkuras at this time - this thread has scared me and I love and own an ATMOS, Ventus Blue and Black (from 2020)

A bit misleading, as there are only two or three posters in this thread that were denied warranty by going through AD.  The others seem to have bought second hand.

 

It is easy to get the pitchforks out for broken equipment, and this is a vocal community.  Just wanted to mention the above as it quickly gets buried when others point out that the majority broken (so far) are not from ADs.  

[Puttersaurus Rex]

Double post

Edited July 22, 2022 by Puttersaurus Rex

[SwingBlues]

5 hours ago, Puttersaurus Rex said:

A bit misleading, as there are only two or three posters in this thread that were denied warranty by going through AD.  The others seem to have bought second hand.

 

It is easy to get the pitchforks out for broken equipment, and this is a vocal community.  Just wanted to mention the above as it quickly gets buried when others point out that the majority broken (so far) are not from ADs.  

 

A bit misleading?

 

I said: "Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle - this is what other posters have reported here on this thread. You're still SOL if it snaps there through no fault of your own & you paid the extra premium for new... "

 

You said "as there are only two or three posters in this thread that were denied warranty by going through AD."

 

How is that misleading? Is Fuji warrantying NEW shafts that happen to snap in the middle, or not?

 

Apparently not, according to the small WRX world of posters who had this issue. I didn't say anything about pre-owned, you're on your own. It just looks like Fujikura is insisting that it's impossible to snap it in the middle without some sort of abuse from the user contributing to it. Our assumption here with this thread these posters did not abuse (It is, afterall, Al Gore's Internet and it always tells the truth 😉)

 

Right now I am hoping that these reports are from "bad" batches but as another poster here alluded, we aren't getting any other information as to when these shafts were purchased or label information in the butt section etc...

[dlow206]

the official policy is breaks covered under warranty need to be 3 inches from the grip or 3 inches from the tip

[Pastit]

12 minutes ago, dlow206 said:

the official policy is breaks covered under warranty need to be 3 inches from the grip or 3 inches from the tip

Don’t buy then or take them on as that’s unlawful - in Europe ( don’t mention the war ).

[third-times-a-charm]

15 minutes ago, dlow206 said:

the official policy is breaks covered under warranty need to be 3 inches from the grip or 3 inches from the tip

Maybe I'm just a big dummy but I just dont get why Fujikura is so stingy with their warranty policy - to the point of denying some returns through ADs.

 

Good press is better than bad press for any company in any industry, like ever.

 

I dont see how a blanket replacement policy could really be abused overall. Why would someone purposely break their shaft just to get a new one? Sure there would be idiots who drank too much beer and snapped it or something, but those would be such a small % of the incoming requests ESPECIALLY when the barrier of warranty entry has already been set at having to be NOT ONLY the original purchaser but ALSO having to go back to the AD to get it replaced.

 

Maybe someone doesnt like how scratched the shaft is so they decide to snap it and get a shiny new one? Okay; here, have one. Not to mention there is most probably - if Fuji is doing things correctly - a database of these returns and etc so you can see who is abusing the system eventually after so many returns....

 

Maybe this would make be a crap CEO/CFO/C-whatever but I would honor ALL returns from original purchasers through ADs (if I would even keep those barriers) regardless of break point or break type. Just doesnt make sense to me.

Edited July 22, 2022 by third-times-a-charm

[Puttersaurus Rex]

25 minutes ago, SwingBlues said:

 

A bit misleading?

 

I said: "Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle - this is what other posters have reported here on this thread. You're still SOL if it snaps there through no fault of your own & you paid the extra premium for new... "

 

You said "as there are only two or three posters in this thread that were denied warranty by going through AD."

 

How is that misleading? Is Fuji warrantying NEW shafts that happen to snap in the middle, or not?

 

Apparently not, according to the small WRX world of posters who had this issue. I didn't say anything about pre-owned, you're on your own. It just looks like Fujikura is insisting that it's impossible to snap it in the middle without some sort of abuse from the user contributing to it. Our assumption here with this thread these posters did not abuse (It is, afterall, Al Gore's Internet and it always tells the truth 😉)

 

Right now I am hoping that these reports are from "bad" batches but as another poster here alluded, we aren't getting any other information as to when these shafts were purchased or label information in the butt section etc...

 

I understood what you wrote about the "new" aspect. 

 

The issue is that there are some stories of "new" shafts being replaced with breaks in the middle.  Saying that ALL "new" shafts have been denied replacement is a bit misleading.  I think we are close to agreeing here.  I did not have the best example to what you wrote.  My apologies.

 

[MysteryV]

2 hours ago, SwingBlues said:

 

A bit misleading?

 

I said: "Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle - this is what other posters have reported here on this thread. You're still SOL if it snaps there through no fault of your own & you paid the extra premium for new... "

 

You said "as there are only two or three posters in this thread that were denied warranty by going through AD."

 

How is that misleading? Is Fuji warrantying NEW shafts that happen to snap in the middle, or not?

 

Apparently not, according to the small WRX world of posters who had this issue. I didn't say anything about pre-owned, you're on your own. It just looks like Fujikura is insisting that it's impossible to snap it in the middle without some sort of abuse from the user contributing to it. Our assumption here with this thread these posters did not abuse (It is, afterall, Al Gore's Internet and it always tells the truth 😉)

 

Right now I am hoping that these reports are from "bad" batches but as another poster here alluded, we aren't getting any other information as to when these shafts were purchased or label information in the butt section etc...

 

I believe the misleading part is "Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle".  The inclusion of "AD" lumps in the reports of the OEM (Cally or TM, I don't recall), and Mike's Golf Outlet replacing shafts, while JDs and Will would not.  

 

Some ADs are replacing, others are not.  You're mostly right imo - but I believe that is the misleading bit.

 

2 hours ago, third-times-a-charm said:

Maybe I'm just a big dummy but I just dont get why Fujikura is so stingy with their warranty policy - to the point of denying some returns through ADs.

 

Good press is better than bad press for any company in any industry, like ever.

 

I dont see how a blanket replacement policy could really be abused overall. Why would someone purposely break their shaft just to get a new one? Sure there would be idiots who drank too much beer and snapped it or something, but those would be such a small % of the incoming requests ESPECIALLY when the barrier of warranty entry has already been set at having to be NOT ONLY the original purchaser but ALSO having to go back to the AD to get it replaced.

 

Maybe someone doesnt like how scratched the shaft is so they decide to snap it and get a shiny new one? Okay; here, have one. Not to mention there is most probably - if Fuji is doing things correctly - a database of these returns and etc so you can see who is abusing the system eventually after so many returns....

 

Maybe this would make be a crap CEO/CFO/C-whatever but I would honor ALL returns from original purchasers through ADs (if I would even keep those barriers) regardless of break point or break type. Just doesnt make sense to me.

 

The issue here is that we don't know Fujikura's cost of goods sold, nor do we know their general margins, or financials in general.  People seem to believe that shafts cost them very little to make, but this is not necessarily true.  

 

Take for example, the Toray T1100 which is used in several shafts.  The material is manufactured by Toray, and sold (likely not cheaply) to folks like True Temper who thow a layer or two in for additional rigidity as they see fit.

 

Fuji, a smaller company than someone like TT, doesn't make their own carbon AFAIK.  They certainly don't make all of it as you can read on their site:

 

"MCFC – Maximum Carbon Fiber Content
Provides greater stiffness and strength compared to a standard/conventional material at a similar weight. This allows for increased stability, distance, and feel. Materials containing an extremely high fiber content are difficult to make, and only the best, high-precision material suppliers can accomplish it. They make it exclusively for Fujikura Golf."

 

The costs of these exotic materials are not negligible.  Go check the cost of various raw materials at McMaster Carr - it might surprise you. 

 

We often think about companies like Fuji as being significantly larger than they are, as we're so familiar with them, but the truth is - Fuji America has 27 employees according to LinkedIn.  27.  That's less than your local supermarket.  They're not Acushnet or Callaway or TM.  They likely aren't able to leverage the same economies of scale as the big OEMs (though I being to wonder about the "Made For" non-Velocore Ventus and how that deal works).  Thus their margins are simply not robust enough to be able to offer the same level of support.

 

While it's not apples to apples, look a company like Hexcel Corporation, an American public industrial materials company, based in Stamford, Connecticut. The company develops and manufactures structural materials and in the quarter ending September '21, had a net profit margin of 4.56%.  The kicker?  This was up over 200% from June the same year.  Again, this is a materials manufacturer which is a different business model - but it's important to note that the margins are often thinner than consumers believe.

 

Then we start to think about the distribution costs.  A $300 MSRP shaft may well be purchased by a wholesaler at $150.  If we give Fuji a WHOPPING 20% margin (which I believe is likely VASTLY overestimated) - they're only making $30 on a shaft.  I can certainly imagine the cost of the materials contained (which they have to purchase) easily exceeding that.

 

If you start to estimate the average lifetime value of a customer, you can start to see why it simply doesn't make sense for Fuji to sell directly, service warranties directly, or care about losing a few customers who are angry that their shafts broke.  Let the retailers (who are commoditized middle men operating at higher margins in many cases) fight for a customers future business. 

 

Again - much of this is just me not wanting to do work on a Friday and making some big assumptions.  I write all this not to propose that it's dead on correct - but just as a template as to how and why businesses like Fuji address problems in the manner that they do.

 

Hopefully it's helpful and or interesting to some folks.  If not, at least I had something to think about between meetings 😄

 

 

Edit:

 

I did a bit more poking around an it appears that Fuji Japan has ~3k employees and does a lot more manufacturing than I gave credit for above.  The net impact to the above example isn't huge imo - but if they actually manufacture all of their own prepreg, it would definitely increase their net margin a bit versus being a design only shop and purchasing raw composites from a 3rd party.

Edited July 22, 2022 by MysteryV
Amendment

[Pastit]

12 minutes ago, MysteryV said:

 

I believe the misleading part is "Problem with new is that Fujikura/AD won't honor if the shaft snaps in the middle".  The inclusion of "AD" lumps in the reports of the OEM (Cally or TM, I don't recall), and Mike's Golf Outlet replacing shafts, while JDs and Will would not.  

 

Some ADs are replacing, others are not.  You're mostly right imo - but I believe that is the misleading bit.

 

 

The issue here is that we don't know Fujikura's cost of goods sold, nor do we know their general margins, or financials in general.  People seem to believe that shafts cost them very little to make, but this is not necessarily true.  

 

Take for example, the Toray T1100 which is used in several shafts.  The material is manufactured by Toray, and sold (likely not cheaply) to folks like True Temper who thow a layer or two in for additional rigidity as they see fit.

 

Fuji, a smaller company than someone like TT, doesn't make their own carbon AFAIK.  They certainly don't make all of it as you can read on their site:

 

"MCFC – Maximum Carbon Fiber Content
Provides greater stiffness and strength compared to a standard/conventional material at a similar weight. This allows for increased stability, distance, and feel. Materials containing an extremely high fiber content are difficult to make, and only the best, high-precision material suppliers can accomplish it. They make it exclusively for Fujikura Golf."

 

The costs of these exotic materials are not negligible.  Go check the cost of various raw materials at McMaster Carr - it might surprise you. 

 

We often think about companies like Fuji as being significantly larger than they are, as we're so familiar with them, but the truth is - Fuji America has 27 employees according to LinkedIn.  27.  That's less than your local supermarket.  They're not Acushnet or Callaway or TM.  They likely aren't able to leverage the same economies of scale as the big OEMs (though I being to wonder about the "Made For" non-Velocore Ventus and how that deal works).  Thus their margins are simply not robust enough to be able to offer the same level of support.

 

While it's not apples to apples, look a company like Hexcel Corporation, an American public industrial materials company, based in Stamford, Connecticut. The company develops and manufactures structural materials and in the quarter ending September '21, had a net profit margin of 4.56%.  The kicker?  This was up over 200% from June the same year.  Again, this is a materials manufacturer which is a different business model - but it's important to note that the margins are often thinner than consumers believe.

 

Then we start to think about the distribution costs.  A $300 MSRP shaft may well be purchased by a wholesaler at $150.  If we give Fuji a WHOPPING 20% margin (which I believe is likely VASTLY overestimated) - they're only making $30 on a shaft.  I can certainly imagine the cost of the materials contained (which they have to purchase) easily exceeding that.

 

If you start to estimate the average lifetime value of a customer, you can start to see why it simply doesn't make sense for Fuji to sell directly, service warranties directly, or care about losing a few customers who are angry that their shafts broke.  Let the retailers (who are commoditized middle men operating at higher margins in many cases) fight for a customers future business. 

 

Again - much of this is just me not wanting to do work on a Friday and making some big assumptions.  I write all this not to propose that it's dead on correct - but just as a template as to how and why businesses like Fuji address problems in the manner that they do.

 

Hopefully it's helpful and or interesting to some folks.  If not, at least I had something to think about between meetings 😄

 

 

 

 

I’m told over here that the dealer margin is very low indeed so your gross margin assumption may be way out. Secondly, I believe Fuji are into all sorts of specialist applications in industry akin to making specialist materials such as those within the Velecore range. If the manufacturing of the Velecore is in Japan and the non-Velecore contracted out, sales are via distributors, then that has staffing economies. 
 

Whatever one makes or sells, customer service should be the main priority. New customers are like gold and hard to find. My considerable experience   is that good service makes for a loyal customer base. 

Edited July 22, 2022 by Pastit

[MysteryV]

9 minutes ago, Pastit said:

I’m told over here that the dealer margin is very low indeed so your gross margin assumption may be way out. Secondly, I believe Fuji are into all sorts of specialist applications in industry akin to making specialist materials such as those within the Velecore range. If the manufacturing of the Velecore is in Japan and the non-Velecore contracted out, sales are via distributors, then that has staffing economies. 
 

Whatever one makes or sells, customer service should be the main priority. New customers ate like gold and hard to find. My considerable experience   is that good service makes for a loyal customer base. 

 

Good point with the manufacturing capabilities of Fuji Japan.  

The dealer margin specifics don't really matter as the goal isn't to calculate, but to give a general framework of how to think about the approach Fuji is taking.

 

With regards to customer service, I agree and disagree:

- I buy a ton of stuff from Amazon (and Nordstrom to a lesser extent) which I could buy elsewhere based on their amazing customer service

- I would never buy from Foresight Sports again because of their horrendous customer service

 

The customer service is what differentiates these two businesses, and my continued patronage, but I understand why they made the choices they did.

- Amazon is a retailer that sells everything.  Chances are I'll purchase more things that Amazon sells over the course of my lifetime, and by offering better customer service, they win my business.

- Foresight sells a couple extremely expensive flavors of a single item which 95% of retail consumers will only buy once.

 

From there it's math based on the cost of good customer service versus the lifetime value of a customer.  The folks running every business know these numbers extremely well for their specific business model and targets and choose paths accordingly. 

 

The x factor imo is simply how loud a voice the customers you piss off have, should they choose to use them.  If this happened to Rick Shiels, and he went off on a rant, I'm fairly certain Fuji would respond and overnight him a truckload of new shafts.  That said, they've also likely done that math, and know that Rick Shiels isn't one of the 5 - 10 folks in this thread, and know the general level of influence represented here is relatively low.

[RDT415]

Very well said. I imagine Fuji's COGS in the non "made for" category of shafts equates to a minuscule EBIT. Replacing every aftermarket/non made for shaft that broke AD or not would not make sense financially. 

 

I don't want to get into the minutia of the customer service paradox etc. but it is a fine line of customer satisfaction and generating profits and there is no cut and dry equation. I agree @Pastit Customer satisfaction/retention is extremely important. On the other side of the coin as @MysteryV just mentioned - Given 5-10 shafts on a forum (glass of water in the ocean) Fuji is more inclined to spend its time and effort securing "made for" contracts with OEMs.

 

Now to stretch this one bit further.. The 5-10 shafts could be customers that fall in line with the 80/20 rule and their future purchases and influenced future purchases of those around them.. Tough to have your cake and eat it too.

[hwturner17]

Just to add to the thread, I had a brand new TR in a stealth recently. I recoiled in anger and the head hit a new tee box that was very firm. Like, hard to put a tee into. The shaft broke in the middle and below the handle. I've broken shafts before and I was a little surprised it broke at all given my experience with it, but I was really surprised at the break below the grip. Couldn't figure that one out. It was ultimately my fault, so I didn't call Fuji, but it's interesting to see a thread on the topic now

[Pastit]

17 hours ago, MysteryV said:

 

Good point with the manufacturing capabilities of Fuji Japan.  

The dealer margin specifics don't really matter as the goal isn't to calculate, but to give a general framework of how to think about the approach Fuji is taking.

 

With regards to customer service, I agree and disagree:

- I buy a ton of stuff from Amazon (and Nordstrom to a lesser extent) which I could buy elsewhere based on their amazing customer service

- I would never buy from Foresight Sports again because of their horrendous customer service

 

The customer service is what differentiates these two businesses, and my continued patronage, but I understand why they made the choices they did.

- Amazon is a retailer that sells everything.  Chances are I'll purchase more things that Amazon sells over the course of my lifetime, and by offering better customer service, they win my business.

- Foresight sells a couple extremely expensive flavors of a single item which 95% of retail consumers will only buy once.

 

From there it's math based on the cost of good customer service versus the lifetime value of a customer.  The folks running every business know these numbers extremely well for their specific business model and targets and choose paths accordingly. 

 

The x factor imo is simply how loud a voice the customers you piss off have, should they choose to use them.  If this happened to Rick Shiels, and he went off on a rant, I'm fairly certain Fuji would respond and overnight him a truckload of new shafts.  That said, they've also likely done that math, and know that Rick Shiels isn't one of the 5 - 10 folks in this thread, and know the general level of influence represented here is relatively low.

Apologies for delay in replying. I had a reply about ready last night but an important call came through and I lost the draft. 
 

It was from a former work colleague who couldn’t answer my question about whether we separated rubber hoses from mandrels after autoclaving with compressed air. A process akin to composite shaft-making. It had occurred to me that removing shafts from mandrels must be difficult as the composite lays have to pulled down by the final wrap. Unlike rubber, there’s virtually no “ give in the shaft “. ANYONE KNOW PLEASE ?
 

On complaints, we had endless fights in marketing getting the manufacturing unit to be responsible for their faults. It looks to me that the policy of refusing credit or replacement is now a universal practice. 

Edited July 23, 2022 by Pastit

[sinatra]

I am curious if/when the paint changed does this affect breakage rates? 

 

Top: Changed paint specifications, Bottom: Current paint specifications

 

[kwayneiu]

On 7/21/2022 at 6:56 AM, Puttersaurus Rex said:

 

 

Edited September 16, 2022 by kwayneiu
Pointless argument flooding the topic

[Puttersaurus Rex]

21 minutes ago, kwayneiu said:

How is the car one a relevant comparison for a newly released shaft? Current year car warranties aren’t bound to original purchaser so why would a golf shaft be? How is a nearly new secondhand shaft more susceptible to breaking and voiding warranty? I’ve had a secondhand driver head crack in “the spot” that was 2+ years old and they upgraded me instantly. I didn’t lie where I got it either. There’s potential this is a known issue too and they should at least confirm/deny these reports if so many have broken in an identical spot. It’s not just this thread or site either, and I’ve seen tons of folks say they want the TR but aren’t getting it because of this potential issue that Fuji has seemingly stayed quiet on since May, but even today Titleist isn’t offering any TRs for their new TSR, but they do for all og Ventus. 
 

What’s next, taking a polygraph test to ensure original purchaser on the invoice didn’t one time let a buddy try/borrow it? They (and some ADs apparently) seem eager to find any reason to deny a claim, whether it be not original buyer or it snapped in certain location.
 

Side note - A ton more would buy from oems if they didn’t charge full msrp for a club and full msrp for a shaft without any discount since they don’t receive the stock shaft they’re still paying for. That’s ~$100 if not more. It’s strange so many came to defend the company at the expense of the user in the later pages of this thread. Sorry for the long rant, but I wanted a tr black for my TSR but can’t risk getting denied a replacement or the hassle to get replacement(s). So yes, we will find a different shaft lol 

Second hand shafts are subject to a lot of unknown forces that can void warranties.  It is a crap shoot to buy any used golf shaft, and thinking otherwise is short sighted.
 

A lot of OEM’s are more friendly to replace second hand driver heads.  I would not be surprised if that changes in the future.  Much to the chagrin of others.

[kwayneiu]

On 9/14/2022 at 7:00 PM, Puttersaurus Rex said:

 

 

Edited September 16, 2022 by kwayneiu
Pointless argument flooding the topic

[Puttersaurus Rex]

8 minutes ago, kwayneiu said:

Unknown? If a used shaft is cracked, bent, dented, etc then that’d be between buyer/seller not the shaft manufacturer. Regardless they’re subject to that regardless of who is swinging or paid for it so not sure how that matters if foul play is suspected.
 

Saying you can’t buy a gently used shaft from a friend or even a reputable person online without zero oem support even if it’s a day old doesn’t make sense beyond being a cop out excuse. I guess the takeaway is if you’re an idiot or can’t control your temper just be sure you snap it in a certain spot so you are entitled to endless replacements so long as you buy from an AD (a reputable one at least since that matters apparently). If oems stop being “friendly” and providing good  service it’s because they learned they can clearly get away with it, not because there’s some endemic of people trying to swap their old  equipment (or in this case, new and flagship model) for brand new stuff 

Well obviously this thread points in a different direction.  
 

You as a consumer can vote with your wallet, and trying to prove a point and nitpicking nuances of business strategy is going to change how OEMs operate how? 

 

Yes, there will be OEM’s that can use or abuse this strategy. Look at clothes.  If I stain or tear them how many will be replaced?  Second hand?

[kwayneiu]

On 9/14/2022 at 7:49 PM, Puttersaurus Rex said:

 

 

Edited September 16, 2022 by kwayneiu
Pointless argument flooding the topic

[Puttersaurus Rex]

33 minutes ago, kwayneiu said:

It’s not nuanced to think companies should stand behind their premium product when there’s no evidence of foul play, whether it be original purchaser or not for their newly released latest and greatest thing. And that’s another false equivalency like the car in my opinion. I’m not aware of any clothes that rip, stain, or spontaneously explode by simply putting them on, nor would I buy a shirt with an obvious hole in it.
 

I’d bet the vast majority aren’t trying to take advantage and get new stuff by breaking their product so that won’t be the cause if all oems take note and start being bad too. I don’t wanna be one of those people flooding a post with pages of pointless debates so I’ll agree to disagree so have a good one lol 

These shafts are not magically exploding.

 

You are arguing semantics about consumer products.

 

Says the person that commented on a post from July.  Thanks anyways.  LOL.

[Puttersaurus Rex]

38 minutes ago, kwayneiu said:

It’s not nuanced to think companies should stand behind their premium product when there’s no evidence of foul play, whether it be original purchaser or not for their newly released latest and greatest thing. And that’s another false equivalency like the car in my opinion. I’m not aware of any clothes that rip, stain, or spontaneously explode by simply putting them on, nor would I buy a shirt with an obvious hole in it.
 

I’d bet the vast majority aren’t trying to take advantage and get new stuff by breaking their product so that won’t be the cause if all oems take note and start being bad too. I don’t wanna be one of those people flooding a post with pages of pointless debates so I’ll agree to disagree so have a good one lol 

You are gaslighting.  

[kwayneiu]

On 9/14/2022 at 8:37 PM, Puttersaurus Rex said:

 

Edited September 16, 2022 by kwayneiu
Pointless argument flooding the topic

[bekgolf]

It sure would be nice if Fuji followed this thread with comments, links to analysis, other input, just about anything would be appreciated.

 

I have noticed a Ventus giveaway.  It doesn't do anything to make the broken shaft guys whole.

 

Fuji, make them whole.  Make them sign a nda or whatever but make up for the broken shafts in the hands of wrx golfers.  Threads like this come up when someone searches and the advanced golfer isn't purchasing a $300+ shaft without searching.

[Puttersaurus Rex]

22 minutes ago, kwayneiu said:

Seems like they are though and is impacting future sales too, albeit apparently a negligible amount from their bottom line so makes sense they’d just ignore it. Right from July, sorry didn’t know I was commenting on their old/outdated line of shafts that is the Ventus TR. I’m “gaslighting” while you’re the one comparing both a used Hyundai and some t-shirts to a golf shaft that just came out lol good one 

I can see what you are saying with your first sentence.  Especially if “it” happened to me, and I was an uninformed consumer.

 

Once again there were only 2-3 people in this entire thread that actually bought first hand that had an issue.  It seems everyone else bought second hand and had issues.  That is my stance.

 

Tell me how a golf shaft is superior to a car, clothes, computer, or a clock.  Will one of them magically not break, and which will have the better warranty?  I do not expect anything to last past their usage if bought used unless I do my own due diligence.  If others disagree then I only can say that a fool and his money are soon departed.

 

(This is also the “Karen” effect where people think they can bully a company to get a response that they want.  Nobody has time for that.)

Edited September 15, 2022 by Puttersaurus Rex

[kwayneiu]

23 hours ago, bekgolf said:

 

 

 

 

Edited September 16, 2022 by kwayneiu
Pointless argument flooding the topic

[bekgolf]

5 minutes ago, Puttersaurus Rex said:

 

Tell me how a golf shaft is superior to a car, clothes, computer, or a clock.  Will one of them magically not break, and which will have the better warranty?

 

 

Seriously?  It's a golf shaft, it shouldn't break under normal usage (playing golf).

 

Why are you comparing a golf shaft to the things you have quoted?  It makes no sense and there is no comparison.

[kwayneiu]

X

Edited September 16, 2022 by kwayneiu
Pointless argument flooding the topic

[Puttersaurus Rex]

2 hours ago, kwayneiu said:

You’ve conveniently ignored nearly all my original points/questions that could’ve ended this long ago. I’ve already replied to the comparisons for clothes/car/clocks etc. multiple times yet you keep ignoring them and adding more. Again x3, there’s a difference between a brand new shaft JUST released hit a couple times under warranty regardless who hit it, versus a 10+ old generic clock (much less premium name brand), a worn Hanes shirt at Goodwill, an old pc with a cpu 5+ generations old, etc.
 

Nothing you say makes sense and I’m ashamed for falling for a troll, or dare I say someone with a vested interested in defending a big company against a valid concern or potential recall where no one was given any sort of answer.  “Karen” lmao 

I think you are being defensive after I showed you there are two sides to a debate.  After you brought up an old post where you blasted me with one-sided questions.  Then you expected(?) me to immediately agree with you.  Calling me a troll too.  That is rich!

 

Back to the serious questions: What driver did you break second hand and get immediately replaced?  Where is this magical “spot”?  Do you literally know “tons” of people that won’t order a TR? Did you buy a second hand TR and did it break on you?
 

People want to know.  

Edited September 15, 2022 by Puttersaurus Rex

[jrshelby]

Never buying a Fujikura product again. Have had numerous Pro 2.0 TS and Atmos. This is gross negligence on Fujikuras part. Going so far as to change the color scheme to tell the shafts apart from the flawed vs the modified shafts. My friends just broke in the same spot and both Fuji and JD’s both told him to take a flying leap. Just despicable. It’s a known design flaw with a shaft not yet a year old that’s has a warranty. Great to know they don’t stand behind their products.

Edited September 17, 2022 by jrshelby