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Great CS : TaylorMade


sfleming
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My Spider S felt apart on me. Really was rolling well with that putter and I'll miss it. For whatever reason the head started wobbling on the shaft. 

 

I let TM customer service know via email, and they responded same day with advice that unfortunately they no longer have Spider S inventory but I could select any replacement putter from their site (excluding the custom made ones) and they'd ship it out to me. They're sending me a Fedex shipping label and I'll just send the old broken one back to them. 

 

Pretty sweet and felt I should share. 

 

Steve

 

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Yeah, I would have just done it myself or taken it to a repair shop if you don’t have the tools to do it.  It’s a super easy DIY.

DRIVER - PXG 0311 GEN 5 @ 10.5 

FAIRWAY WOODS - PING G425 14.5* / 17.5* / 20.5*

HYBRIDS - PXG 0317 X GEN2 19*/22*

IRONS - TITLEIST T100-S [5i-GW]

WEDGES - TITLEIST 54.10S / 58.10S

PUTTER - Deadbolt Reverse Armlock

PXG 0317 X

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20 hours ago, Sons_of_Pitches said:

Yeah, I would have just done it myself or taken it to a repair shop if you don’t have the tools to do it.  It’s a super easy DIY.

 

I hear all of you and was prepared to do that, but really when they just offered up free shipping of a new club I figured I'd opt for that. Best wishes gang 

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On 9/22/2022 at 3:00 PM, sfleming said:

 

I hear all of you and was prepared to do that, but really when they just offered up free shipping of a new club I figured I'd opt for that. Best wishes gang 

That makes total sense.  I was thinking for some reason you didn't want to depart with your old one because you liked it too much. 

Edited by Sons_of_Pitches

DRIVER - PXG 0311 GEN 5 @ 10.5 

FAIRWAY WOODS - PING G425 14.5* / 17.5* / 20.5*

HYBRIDS - PXG 0317 X GEN2 19*/22*

IRONS - TITLEIST T100-S [5i-GW]

WEDGES - TITLEIST 54.10S / 58.10S

PUTTER - Deadbolt Reverse Armlock

PXG 0317 X

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