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Scotty's Custom Shop


rustyputterguy

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How long does it take???
I recently bought my first Scotty, a Circa 62 Model 2. I didn't care for the grip and wanted to personalize it a bit so I sent it in to the Custom Shop for a new grip, initial's stamping and a new head cover. When they received the putter I got an email saying the typical turnaround time was about 10 days.... well it's been just over 3 weeks now and I haven't heard or seen anything.
I sent an email to try to get a lead time a couple days ago and haven't heard anything back.

How long do they typically take?????

As this is the first time I've sent something there, I don't know what a reasonable expectation is, but why tell me it's going to be 10 days if it's going to be a month?????

:stop:

Callaway RAZR Fit 9.5
Titleist 909F3 15.5
Nike VR-S Covert Tour #3
Mizuno MP-59
Miura Black Wedge Series 52,56,60
Bettinardi Kuchar Model 2

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Right now a Resto Shop rep said there a 1000 putters in cue, not even counting the ones that are being worked on, and that they are understaffed, obviously something big is going on there that they had to direct workers that are on resto work to other projects, maybe the c5 retail project----but thats an assumption. To directly answer your ? 40+ days as of right now!

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Oii!! 40+? Ouch. lol.

 

No refinishing or anything. A regrip and some stamping is all I'm having done.

 

If they're swamped, they're swamped, the snow is just off the ground here in MN anyway, but don't say 10 days and take 40+!!!

 

Thanks for the info.

Callaway RAZR Fit 9.5
Titleist 909F3 15.5
Nike VR-S Covert Tour #3
Mizuno MP-59
Miura Black Wedge Series 52,56,60
Bettinardi Kuchar Model 2

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I sent two Scotty's back. One was an orginal black finsih and an original Teryllium. I wanted them refinished and sight dots added. I got the black one back within two weeks and I was ver disapointed. It looked like they spray painted it black and hammered in initials. I just got an e-mail earlier this week saying that the Teryllium was shipped, so hopefully they did a better job on it. If it looks like they did a shoddy job on it, I am going to e-mail them expressing my feeling because I spent a lot of money to have those putters repaired.

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