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Pictures I upload are all black


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Posted (edited)
1 hour ago, hoselshot82 said:

Been having this issue for quite some time. When uploading pictures to BST ads half of them upload and are all black. I have to take screenshots of my pictures and then upload again. Any idea why this is?

 

using iPhone (current model) current iOS and browser is safari. 

I believe the issue is that you need to upload .jpg/.jpeg and apples default format is .heic.    You can open your images in OS preview then choose "File" then "export..." and choose .jpeg

 

edit: the second sentence is for Apple OS (not iOS).   I take pics on my iphone, airdrop 'em to my OS and convert.   I am sure there is an app or maybe even feature in iOS to convert to .jpeg, but the method above is what I use. 

Edited by txbadger
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24 minutes ago, txbadger said:

I believe the issue is that you need to upload .jpg/.jpeg and apples default format is .heic.    You can open your images in iOS in preview then export to .jpeg

I see I can change the formatting to “most compatible, which saves as jpeg. Weird how some pictures will actually show but most upload as black. I’ll switch the formatting and see if it makes a difference.

 

appreciate the response. 

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1 minute ago, hoselshot82 said:

I see I can change the formatting to “most compatible, which saves as jpeg. Weird how some pictures will actually show but most upload as black. I’ll switch the formatting and see if it makes a difference.

 

appreciate the response. 

ah..yes.. that makes sense. I figured there had to be an easier way to convert and there it is in the camera settings.    

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