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Upro and Resetting Stats


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I ran into a problem with loaning my Upro (Wife) and now my stats have all changed. I tried resetting the unit and stats still show the club distances way short from my usual game. I called tech support and they informed me there is no way of resetting the stats, you have to keep playing to bring your stats back up. It takes an average of all your games, and after 50 rounds the oldest game will drop off the list.

 

This is crazy, so now my stats tracking is useless if I can't keep an average of my own scores and distances. I play 3 rounds of golf a month on a good month 4, so it will take about 1.5 years for my averages to climb back up. Golf is expensive enough I don't see myself buying another unit for my wife to use as her own personal GPS. After talking to Tech Support he did advice me to talk to friends who own the unit to call tech support so they can file a complaint so they can address this issue.

 

I guess I'm asking for everyone's help who owns the unit to call and get this corrected. It would be nice to have the ability to save your current stats,backup stats, restore option like you would have with your iPhone. The least they can do is for the user to have the option to reset stats if you wish to do so.

 

Thanks and I hope you can help out.

 

Al

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[quote name='apaiz' timestamp='1282153954' post='2647302'] I ran into a problem with loaning my Upro (Wife) and now my stats have all changed. I tried resetting the unit and stats still show the club distances way short from my usual game. I called tech support and they informed me there is no way of resetting the stats, you have to keep playing to bring your stats back up. It takes an average of all your games, and after 50 rounds the oldest game will drop off the list. This is crazy, so now my stats tracking is useless if I can't keep an average of my own scores and distances. I play 3 rounds of golf a month on a good month 4, so it will take about 1.5 years for my averages to climb back up. Golf is expensive enough I don't see myself buying another unit for my wife to use as her own personal GPS. After talking to Tech Support he did advice me to talk to friends who own the unit to call tech support so they can file a complaint so they can address this issue. I guess I'm asking for everyone's help who owns the unit to call and get this corrected. It would be nice to have the ability to save your current stats,backup stats, restore option like you would have with your iPhone. The least they can do is for the user to have the option to reset stats if you wish to do so. Thanks and I hope you can help out.[/quote]

What if you re-format the memory card? That should wipe everything out, then just reload your courses from the website and start over. You would need all the system files to put back on the card after the re-format, but why wouldn't that work?

How many rounds did your wife use it for? I think your average distances may come back quicker than you think.

Titleist TSR2 11*, Oban Devotion 65 S

Titleist TSR2 16.5*, GD Tour AD BB 7S

Titleist TSR2 21*, Fujikura Speeder Pro TS 84

Titleist TS2 25*, GD Tour AD HY 95S
Titleist T100S, 6-GW, Recoil 110 F4

Miura 52.06, 56.10, 60.09, Recoil Proto 125 F4

Ping PLD Custom Anser 4, 34"/355g

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[quote name='dwboston' timestamp='1282155271' post='2647342']
[quote name='apaiz' timestamp='1282153954' post='2647302'] I ran into a problem with loaning my Upro (Wife) and now my stats have all changed. I tried resetting the unit and stats still show the club distances way short from my usual game. I called tech support and they informed me there is no way of resetting the stats, you have to keep playing to bring your stats back up. It takes an average of all your games, and after 50 rounds the oldest game will drop off the list. This is crazy, so now my stats tracking is useless if I can't keep an average of my own scores and distances. I play 3 rounds of golf a month on a good month 4, so it will take about 1.5 years for my averages to climb back up. Golf is expensive enough I don't see myself buying another unit for my wife to use as her own personal GPS. After talking to Tech Support he did advice me to talk to friends who own the unit to call tech support so they can file a complaint so they can address this issue. I guess I'm asking for everyone's help who owns the unit to call and get this corrected. It would be nice to have the ability to save your current stats,backup stats, restore option like you would have with your iPhone. The least they can do is for the user to have the option to reset stats if you wish to do so. Thanks and I hope you can help out.[/quote]

What if you re-format the memory card? That should wipe everything out, then just reload your courses from the website and start over. You would need all the system files to put back on the card after the re-format, but why wouldn't that work?

How many rounds did your wife use it for? I think your average distances may come back quicker than you think.
[/quote]


I tried reformatting the device and did not help, I asked the Support Person and he told me that I just wasted my time because that information is all stored on their systems. I went and reviewed the stats and she has played 12 games in 5 weeks, perks of being a teacher she has the whole summer off. Any other ideas?

Thanks - Al

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[quote name='apaiz' timestamp='1282158731' post='2647490']
[quote name='dwboston' timestamp='1282155271' post='2647342']
[quote name='apaiz' timestamp='1282153954' post='2647302'] I ran into a problem with loaning my Upro (Wife) and now my stats have all changed. I tried resetting the unit and stats still show the club distances way short from my usual game. I called tech support and they informed me there is no way of resetting the stats, you have to keep playing to bring your stats back up. It takes an average of all your games, and after 50 rounds the oldest game will drop off the list. This is crazy, so now my stats tracking is useless if I can't keep an average of my own scores and distances. I play 3 rounds of golf a month on a good month 4, so it will take about 1.5 years for my averages to climb back up. Golf is expensive enough I don't see myself buying another unit for my wife to use as her own personal GPS. After talking to Tech Support he did advice me to talk to friends who own the unit to call tech support so they can file a complaint so they can address this issue. I guess I'm asking for everyone's help who owns the unit to call and get this corrected. It would be nice to have the ability to save your current stats,backup stats, restore option like you would have with your iPhone. The least they can do is for the user to have the option to reset stats if you wish to do so. Thanks and I hope you can help out.[/quote]

What if you re-format the memory card? That should wipe everything out, then just reload your courses from the website and start over. You would need all the system files to put back on the card after the re-format, but why wouldn't that work?

How many rounds did your wife use it for? I think your average distances may come back quicker than you think.
[/quote]


I tried reformatting the device and did not help, I asked the Support Person and he told me that I just wasted my time because that information is all stored on their systems. I went and reviewed the stats and she has played 12 games in 5 weeks, perks of being a teacher she has the whole summer off. Any other ideas?

Thanks - Al
[/quote]

Buy another uPro for yourself and start over? The price has come down. Sorry.

Titleist TSR2 11*, Oban Devotion 65 S

Titleist TSR2 16.5*, GD Tour AD BB 7S

Titleist TSR2 21*, Fujikura Speeder Pro TS 84

Titleist TS2 25*, GD Tour AD HY 95S
Titleist T100S, 6-GW, Recoil 110 F4

Miura 52.06, 56.10, 60.09, Recoil Proto 125 F4

Ping PLD Custom Anser 4, 34"/355g

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