Travis Mathew is awesome

 Evop ·  
EvopEvop  412WRX Points: 25Members Posts: 412 Bunkers
Joined:  in Golf Style and Accessories #1
Short story:



A few weeks ago TM tried to have a warehouse sale which their servers couldn't handle and they shut it down. At the time they sent out 25% off coupons good on anything which was cool. I didn't end up using it but it was a nice gesture. Fast forward a week or two later and they re have the sale after upgrading some servers. I checked out with two polos and thought I was good. A few days later I got an email from TM stating that the polos I had ordered were out of stock even though they showed in stock, and they offered to help me find something else which I declined because I only wanted those two. I didn't see it as a big deal. Well fast forward to yesterday and I come home to find a box from TM, which I found odd. I open it up and find this letter and free hat because the stuff I wanted was out of stock. TM certainly didn't have to do any of this, but I thought I would share it and give a big thumbs up to them. Going above and beyond anything that I ever expected.



Posted:
1

Comments

  • MaitriMikeMaitriMike  1596WRX Points: 116Members Posts: 1,596 Platinum Tees
    Joined:  #2
    That is pretty awesome. I always love their clothes and glad to hear they help out occasionally.
    Posted:
  • GolfWRXGolfWRX Warning Points: 0  11 Members Posts: 11 #ad
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  • Bomber_11Bomber_11 Enjoy the Chase.  3569WRX Points: 150ClubWRX Posts: 3,569 ClubWRX
    Joined:  #3
    Was going to order some new golf polo's and hats today from Nike or Under Armour.....I think I'll order from Travis Mathew instead. Nice to see a company that cares about their customers.
    Posted:
    Ping G400 Max 9* w/ Tensei Pro Orange 60TX
    Ping G400 14.5* w/ Graphite Design AD DI 7X
    Taylormade P790 UDI 2i w/ HZRDUS Black 6.5
    Callaway Raw Apex MB 4-PW w/ Modus3 130X
    Titleist Vokey SM7 52F/56S w/ DG TI S400
    Titleist Vokey SM4 60 w/ DG TI S400
    Scotty Cameron Newport 2 Button Back
    Vessel Player 2.0 Stand Bag
  • Nick081974Nick081974  659WRX Points: 117Members Posts: 659 Golden Tee
    Joined:  #4
    That is a standup move by TM. Well done!! I might have to take a look at them instead of UA.
    Posted:
    - Taylormade M2 9.5
    - Taylormade M2 3W
    - Taylormade M2 3h
    - PXG 0211 4-PW
    - Taylormade MG2 50* & 60*
    - Scotty Cameron Newport Select 2.5
    - TM Tour Preferred X
  • lopey986lopey986  2340WRX Points: 356ClubWRX Posts: 2,340 Platinum Tees
    Joined:  #5
    That's a sweet looking hat. Got me to check out their store just on principle. Bit outta my price range, but i'll keep my eye on em.
    Posted:
  • EvenEven Long Island, NY 162WRX Points: 63Handicap: +1.7Members Posts: 162 Fairways
    Joined:  #6
    Class act. If I didn't already wear a lot of their stuff, I'd start. Kudos to TM
    Posted:
    Callaway Epic Flash SZ TD / HZRDUS T1100 Smoke/Green "Hulk" 70 6.5 TX
    TM AeroBurner TP 4W / Tour AD DI 7x
    Callaway Apex 20* / Tour AD DI 85x
    Callaway '18 Xforged 4-PW / Modus3 Tour 125x
    Vokey SM7 50.12 F / Modus3 Tour 125x
    Vokey SM7 54.08 M / DG Tour Issue S400
    Vokey SM7 58.08 M / DG Tour Issue S400
    Toulon Las Vegas / Stroke Lab


  • m_alcom_alco Rancho Cordova, CA 362WRX Points: 53Handicap: 18Members Posts: 362 Greens
    Joined:  #7
    That right there is customer service at its best and a very nice hat as well. Way to go Travis Mathew!
    Posted:
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  • jmill88jmill88  140WRX Points: 43Handicap: 6.0Members Posts: 140 Fairways
    Joined:  #8
    Very cool! I tried to order about 100 times that day that the servers were overloaded.
    Posted:
    Cobra Fly Z Driver
    Taylormade R11 3 Wood
    Titleist 816 H1 Hybrid 19 degree
    Titleist 714 AP2 4-PW
    Vokey SM5 52
    Vokey SM6 56
    Vokey SM4 60
    Odyssey Versa Works Sabertooth
  • millerlitenicemillerlitenice  68WRX Points: 0Members Posts: 68
    Joined:  #9
    I think thats pretty cool, even better if he wouldve signed the letter.
    Posted:

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