golf guru not working

deadhead · July 11, 2012

I have the g4 model, but when I press the golf button, it says "not find software." I tried calling and emailing Golf Guru, but haven't rec'd a response(the phone immediately goes to a busy signal-did they finally go out of business?) I tried updating the utility, but the g4 golf program still won't respond or sync. Anyone have any thoughts on how to fix the unit?

Thanks!

Adamsguy · July 14, 2012

I think TGW sells them. Give them a call and tell them your situation, maybe they have a contact their.

randy6675 · July 16, 2012

[quote name='deadhead' timestamp='1342024908' post='5256370']
I have the g4 model, but when I press the golf button, it says "not find software." I tried calling and emailing Golf Guru, but haven't rec'd a response(the phone immediately goes to a busy signal-did they finally go out of business?) I tried updating the utility, but the g4 golf program still won't respond or sync. Anyone have any thoughts on how to fix the unit?

Thanks!
[/quote]

I have both an 002 and 004. The battery on the 002 recently went bad, and I tried to contact them to see if it was user replaceable. Like you, I got a busy signal when calling, and no response to either a direct email, or an email contact through their website. Unfortunately, I think they are out of business, at least as far as our products go. Hopefully, they will keep the website up so that I can continue to download courses.

As a side note, I bought a Garmin G5 to replace the 002, and am very satisfied.

deadhead · July 24, 2012

My programming issues were solved thru an update found on the website. I never did hear back from anyone associated with the company; as others have posited, they seem to be out of business.