Leupold Customer Service

[Openwater22]

If this is a repeat topic, sorry. Just had to shout out some props for Leupold. Here's the story:

Had a GX1 for a couple years, very happy, performed perfectly. Due the way I used it, was a little banged up due to shoving it into cart cupholders, etc. Walking a round in a heavy rain a couple weeks ago, it got very wet and would not work the next day. Being a satisfied customer, and not wanting to wait to send it off to Leupold for possible repair, I opted to purchase a GX3i instead of waiting. On a lark I sent the GX1 off to Leupold with a note explaining what happened, the fact I purchased a GX3i, but would like to keep the GX1 as a backup if it could be repaired for less than $100.00. Well, leupold went above and beyond. Recieved a brand new GX1 in the mail today. No Charge! Awesome Leupold, thank you.

[Troyefl]

That is awesome! I am in the market for a new rangefinder and have been eyeing the GX3i or the Bushnell PRO 1m. I have heard negative feedback regarding Bushnell service from a few people with issues and Bushnell not helping out on items beyond the initial warranty. This post is making lean towards Leupold. How do you like the GX3i so far?

[Guia]

Thats great.

[TML]

Leupold has the best customer service and the best products.

[Openwater22]

[quote name='Troyefl' timestamp='1352920147' post='5933803']
That is awesome! I am in the market for a new rangefinder and have been eyeing the GX3i or the Bushnell PRO 1m. I have heard negative feedback regarding Bushnell service from a few people with issues and Bushnell not helping out on items beyond the initial warranty. This post is making lean towards Leupold. How do you like the GX3i so far?
[/quote]

The GX3i is fantastic, incredible optics, the laser finds and locks the target faster than the GX1 or any competing brand i ever tried. You will not regret buying the 3i

[asm11]

Similar story here. I sent my GX4 (out of warranty) back to Leupold and received a brand new GX4 apprimately 2-3 weeks later. I'll be a loyal Leupold customer for a long time! Great customer service.

[npham]

Well I'm in the market for a range finder and I think stories like this will seal the deal for my Christmas present this year.