Bushnell rebate program is not sincere

[King of Slime]

rebate

Edwin Watts Golf catalogue advertised a Bushnell Tour V2 W Pinseeker (laser range finder) for $349.99. It also advertised a $50.00 rebate for sending in the proof of purchase information. I had to look up on the internet what they wanted. I thought I sent in everything they required to get my rebate. However, of the 5 things they needed to prove I bought the darn thing, I had neglected to send in the UPC. I had less than week to satisfy their time requirement. Unfortunately, I must have thrown the box away as I could not find it. Therefore, I was ineligle to receive the rebate. I am willing to bet Bushnell, and, or Edwin Watts Golf, or both thought this ingenious plan of confusion up to save a lot of rebates from having been paid. I am very disappointed in both companies and will never purchase a product from them again. This is a very expensive tool and was handled in a very cheaply marketed fashion.

[Auditor_Kevin]

I can't remember the last time I did a mail in rebate and they DIDN'T want the UPC code.

 

Sorry you misplaced the box, but this is standard operating procedure across EVERY mail-in rebate offer.

[PhillyHack73]

I don't understand why you blame Bushnell and Edwin Watts for your problem. I bought a Pro 1600 Tournament Edition, downloaded the form that must be completed and mailed in along with supporting documentation that ensures you are not trying to con them. I received my rebate about 4 weeks after mailing the required documentation.

I have never participated in a rebate program that didn't require proof of purchase and the UPC bar code.

Sorry for your misfortune, but the blame lies at your feet. Enjoy your product and let this be a lesson learned.

[finalist]

It's very typical to send in the actual UPC section of the box, but it's also very typical for the whole process to be difficult. They want to advertise the $50 rebate, and make it difficult to obtain, so a certain number of consumers don't do it out of laziness. Saves Bushnell money, and they get a good advertisement theme.

[Smooth spin scott]

King of Slime, you made a mistake, we all do. I completely understand your beef.... you bought the product legitimately, you had the original receipt and all you want them to do is pay you your rebate, which I think is absolutely legitimate since you DID pay for the product. I personally believe it's a BS technicality for them to not have to send you YOUR $50.

 

Kinda like you bet your buddy in a golf game and he beat you..... BUT you saw him score what he did, his score is on the scorecard which you kept, but you refuse to pay him because he didn't add it to his USGA handicap online... I know kinda stupid but I think it makes sense :fool:

 

I'd make 1 more phone call to a manager...Also check at Edwin Watts, they may take it back even without the box.

[cubfanbob]

I can't remember the last time I did a mail in rebate and they DIDN'T want the UPC code.

 

Sorry you misplaced the box, but this is standard operating procedure across EVERY mail-in rebate offer.

 

+1

 

Don't blame Bushnell or Edwin Watts.

[Mr. Herbert]

King of Slime, you made a mistake, we all do. I completely understand your beef.... you bought the product legitimately, you had the original receipt and all you want them to do is pay you your rebate, which I think is absolutely legitimate since you DID pay for the product. I personally believe it's a BS technicality for them to not have to send you YOUR $50.

 

Kinda like you bet your buddy in a golf game and he beat you..... BUT you saw him score what he did, his score is on the scorecard which you kept, but you refuse to pay him because he didn't add it to his USGA handicap online... I know kinda stupid but I think it makes sense :fool:

 

I'd make 1 more phone call to a manager...Also check at Edwin Watts, they may take it back even without the box.

 

Are you kidding? What's to stop someone from buying the product and then making a copy of the receipt for 10 of his friends so they can all make a quick $50? The UPC code is the most important part of any rebate.

 

I bought a Bushnell and received the rebate without any problem. It wasn't difficult or confusing at all, everything was clearly stated on the rebate form. Sorry, but the OP doesn't have a leg to stand on here. If he found this rebate too confusing to do correctly, what's going to happen when he has to do something really difficult, like tying his own shoes?

[Tmiller72]

Might want to change the title of this thread. I opening it thinking that I was going to read how Bushnell screwed the OP out of something. That couldn't be any further from the truth.

[Dukefan1]

I can't remember the last time I did a mail in rebate and they DIDN'T want the UPC code.

 

Sorry you misplaced the box, but this is standard operating procedure across EVERY mail-in rebate offer.

 

+1

 

Don't blame Bushnell or Edwin Watts.

+2

I bought a Bushnell and sent everything that was required and received my rebate. What is the problem here?

[stage1350]

It's a little hard to feel anger towards Edwin Watts or Bushnell because you couldn't follow instructions.

[Dizz]

I don't get it either, have sold quite a few of these and have told every customer to send in the UPC with receipt. There's no scam here, you simply didn't read the rebate. Its $50...move on its not Edwin Watts or Bushenll's fault.

[DeepRough68]

I don't understand why you blame Bushnell and Edwin Watts for your problem. I bought a Pro 1600 Tournament Edition, downloaded the form that must be completed and mailed in along with supporting documentation that ensures you are not trying to con them. I received my rebate about 4 weeks after mailing the required documentation.

I have never participated in a rebate program that didn't require proof of purchase and the UPC bar code.

Sorry for your misfortune, but the blame lies at your feet. Enjoy your product and let this be a lesson learned.

 

+1... The only person responsible for not receiving your refund is YOU.

[DeepRough68]

And by the way, you said there were 5 things you had to send in. All that had to be sent in was the UPC bar code, proof of purchase (copy of your receipt) and the coupon that you have to complete so Bushnell will know where to send the $50 check. So only 3 things.

[scroller52]

OP i feel your pain, they make the rebates a lil hard to get for a reason. they hope you mess up and won't have to fullfill that obligation.

 

fortunately, i got my rebate from bushnell in fine fashion, but this is how all rebates works.

[Smooth spin scott]

Wow no sympathy from anyone here for the OP :aggressive: .....he threw away the box, obviously made a mistake. My point above was that he still bought the product legitimately....why should a UPC code be the end of and be all for him not getting his $50?

 

Simple to figure this out: Bushnell rep: place a call to the store where he purchased from. Get confirmation that he bought it (match product with date, address etc. on the receipt. And give him his $50 rebate. Easy Peasy Lemon Sqeezy

 

Potential loss of a customer over $50 rebate that they are offering? Not good customer service IMO.

[SheriffBooth]

The original UPC/Proof of Purchase cut from the package is the only proof you are entitled to a rebate that isn't easy to duplicate.

 

I'm happy to beef about the rebate process, and what a chore it is, and how companies make it so difficult, but if you go through the process and send in everything BUT the UPC/Proof of Purchase, then you've pretty much just got to look in the mirror and blame that guy.

 

I've had an excellent customer service experience with Bushnell - they run an admirable business in my book.

[DeepRough68]

Wow no sympathy from anyone here for the OP :aggressive: .....he threw away the box, obviously made a mistake. My point above was that he still bought the product legitimately....why should a UPC code be the end of and be all for him not getting his $50?

 

Simple to figure this out: Bushnell rep: place a call to the store where he purchased from. Get confirmation that he bought it (match product with date, address etc. on the receipt. And give him his $50 rebate. Easy Peasy Lemon Sqeezy

 

Potential loss of a customer over $50 rebate that they are offering? Not good customer service IMO.

 

Not saying the OP would be dishonest and do this - but here's why this will not work. Say the OP tells Bushnell that he accidently trashed the UPC but actually did not, gets Bushnell to call Edwin Watts and verifies he did purchase this item and OP gets rebate. Then OP asks a friend to go buy exact same item, get a receipt and make a copy of the receipt then return the item for a full refund, then files for the rebate. So that is $50 dollars Bushnell will be shorted.

 

Again, not saying the OP is doing this - just pointing out a reason you have to supply both a UPC and POP.

[oldpalchamp]

Wow no sympathy from anyone here for the OP :aggressive: .....he threw away the box, obviously made a mistake. My point above was that he still bought the product legitimately....why should a UPC code be the end of and be all for him not getting his $50?

 

Simple to figure this out: Bushnell rep: place a call to the store where he purchased from. Get confirmation that he bought it (match product with date, address etc. on the receipt. And give him his $50 rebate. Easy Peasy Lemon Sqeezy

 

Potential loss of a customer over $50 rebate that they are offering? Not good customer service IMO.

 

Let me see if I have this straight. It's Bushnell's responsibility to prove the customer purchased the product in order to issue a rebate? I'm sorry the OP didn't get his rebate, but he needs to do any and all legwork to prove that he's entitled to it.

[chemten]

Wow no sympathy from anyone here for the OP :aggressive: .....he threw away the box, obviously made a mistake. My point above was that he still bought the product legitimately....why should a UPC code be the end of and be all for him not getting his $50?

 

Simple to figure this out: Bushnell rep: place a call to the store where he purchased from. Get confirmation that he bought it (match product with date, address etc. on the receipt. And give him his $50 rebate. Easy Peasy Lemon Sqeezy

 

Potential loss of a customer over $50 rebate that they are offering? Not good customer service IMO.

 

Let me see if I have this straight. It's Bushnell's responsibility to prove the customer purchased the product in order to issue a rebate? I'm sorry the OP didn't get his rebate, but he needs to do any and all legwork to prove that he's entitled to it.

 

and considering almost every mail-in rebate program is handled by a company that did not sell nor make the product, this is never going to happen. this is a prime example as to why i do not factor in a mail-in rebate for the cost of an item. it costs the amount i have to put up front. not what they want to believe it costs after 8-12 weeks of waiting for a check that may or may not get sent even if i give them what they need/request.

[highergr0und]

I definitely wouldn't take it out on either place. The main reason rebates require the UPC from the box is to stop people from buying a product, sending in the form, and returning it. Retailers won't take the product back without a UPC. Maybe if you're really lucky, you could get Edwin Watts to contact Bushnell on your behalf. Walk in with the unit and receipt (hopefully you'll have a copy or they can look it up) and just be very nice, put yourself at their mercy, and hope for the best. Also, going into the shop at a slow time would probably be ideal.

[fpmdl3]

I bought a bushnell medalist more then 2 months ago and havent received my rebate. Any thoughts on how to try and see whats up? Call bushnell?

 

 

Thanks

[Tmiller72]

Rebates usually take 10-12 weeks. There should be website or number set up for rebates that you can call to get an update.

[turbo4door]

Reading the rebate form > you

 

 

If the OP was SO concerned with his rebate, you'd think he would have read the rebate form before tossing out the box. This must have been his first rebate EVER.

[Rambler]

I think if a legitimate proof of purchase is given Bushnell should give him the rebate, even if it's not the UPC

[turbo4door]

I think if a legitimate proof of purchase is given Bushnell should give him the rebate, even if it's not the UPC

 

What exactly would that be? The Receipt? As was mentioned that could be easily faked.

[Johnny]

what you dont know about rebates :

 

often times they are not handled by the company themselves, they are contracted out to a third party and believe it or not it's not always in their best interest for your rebate to pass, if fact the more rebates they end up on the deny list the more they (the third party) can profit.

[Pondy]

Call Bushnell and tell them in no uncertain terms that you either get your $50 rebate, or it goes back to the store as defective. It really won't cost Watts anything as they'll just return it to Bushnell. Let Bushnell eat their $50 rebate. Be sure to ask them how it tastes.

 

I avoid mail in rebate offers like the plague... Staples for example, (where everything has a Mail in Rebate) claims that up to 70% of those rebate forms are never mailed in, or are not according to the instructions, or are not mailed in time... So the OEM has discounted his product by $50, knowing full well that 2/3 of the rebates won't be paid.

[turbo4door]

You guys realize that Bushnell is a For-Profit company right......?

We all know how rebates work, we all know why they do them, lets move past that point.

 

 

Rebates are all the same, and you can't call and threaten the manufacturer just because you were to lazy, or lived under a rock and have never submitted a rebate before and didn't understand how they work.

Now, calling them and being reasonable and asking what, if anything, they can do for you because you F'd up but would like some help, may be appropriate.

[dws5]

I think if a legitimate proof of purchase is given Bushnell should give him the rebate, even if it's not the UPC

 

I have worked in retail a long time, and I could print out 100 receipts and the do a refund as a later transaction. Without asking for a UPC code, Bushnell (or whoever handles ther rebates) would get taken for a large sum of money.

 

I know it's a pain to have to jump through hoops to get something that is legitimately owed to you, but it's really the only way a company can protect themselves from scams.

[arkstorm]

Welcome to Golfwrx but DUDE, get over it! Bushnell did nothing wrong. They have certain conditions which you didn't meet. You f'd up. Its your bad. Don't come online and gripe about their rebate program being insincere when you are the one who made a mistake.

 

What ever happened to personal accountability?!?