Jump to content

advise on claiming lost/damaged during UPS transit?


orangeology
 Share

Recommended Posts

(mod: pls move this if not an appropriate channel) 

 

having some issues claiming lost/damaged stuffs with UPS, seeking some advise. a couple cases here.

 

1. lost

sold an old rare nike iron head here on wrx. the package got lost right after picked up by UPS. issued refund to the buyer right away, and opened a case via UPS site. last record is done by an ‘access point’ in NYC. they have cctv that the package was on UPS man’s hand truck, UPS never cared to request after the claim was open. claim got closed a few times without notice. with hard trying & numerous phone calls, got a hold on a email customer service with a ‘personnel’. last answer was someone’s contacting me, then bails out again. 

 

2. damaged

just happened. sold a shaft in a hardboard carton, delivered to the buyer snapped in the middle. buyer refused to receive, package is on the way back to me. issued refund right away, as buyer told me that UPS driver suggested to deal with it that way. (which i’d naturally be doing so, if were in that shoe). now, i don’t want to be in the same cycle once it’s here, to open a new case.

 

in general, they ask ‘retail’ infos such as merchant UPC, SKU num etc in the claim. which wouldn’t apply to how we sell/buy here on WRX unfortunately. almost always 2nd hands & piece by piece, not exactly can be described by the retail infos, nor ‘priced’ according to such infos. sure these damage/lost things happen to not only unlucky myself, wondering any advise or wisdom from previous experiences? 

 

i’ve dealt with such thru that hopeless USPS. sure they were slow, but was resolvable. the experience with UPS by far (to this dept), it seems suggesting me to eat it up and carry on… 

__

 

Dr Callie Epic Flash 💎💎💎 8.5 TC + LAGP Trono 60X

3W Callaway Rogue SZ TC 14.7º + Accra TZ5 65 M4 • Adams SuperLS Speedline XTD 14º TI  + HoF Platinum 70 S

Hyb Royal Collection 505V BBD #2 18º + NS PRO 950FW X

Di Nike VFP 4 + KBS Tour Hyb Prototype 95X • Callie Apex UT 18º + Modus 120X

Irons Callie X Forged 2013 5-PW PXi 5.5

Wedges Scratch 8620 47º, 50º, 55º STI 60º, Nike Engage 58º, Edel 60º

Putter Edel The "Gold" Brick 1/100

 

Link to comment
Share on other sites

I've almost never seen a positive resolution to anyone getting money back from a major shipping company for an item over the years from ANY of my various hobbies where people B/S/T.

 

Better off just taking the L if its under your personal threshold of a a hit you can take and call it a day.

ES🔹🔹🔹 + AD TP 6 / MAVRIK MaxTC 14°@16 + AD TP 7 / MAVRIK SZTC 20°@19 + AD TP 8 / P790 + M40X Black / P770 + DG105 / MD5 Forged / Detour 2 Mod

Link to comment
Share on other sites

I just successfully filed a claim with UPS for a broken shaft.  My buyer accepted the shaft and then sent me pictures of the shaft, the label, and the box.  I then filed a claim and submitted a print out from PayPal to show that it was a legit transaction.  I had to follow up twice, but I just received a check.  Better late than never.

  • Like 2
Link to comment
Share on other sites

1 hour ago, third-times-a-charm said:

I've almost never seen a positive resolution to anyone getting money back from a major shipping company for an item over the years from ANY of my various hobbies where people B/S/T.

 

Better off just taking the L if its under your personal threshold of a a hit you can take and call it a day.

Makes me feel lucky I’ve never had to use insurance but feel dumb for paying extra so many shipments if typically they won’t bring a positive resolution 

Driver: :callaway-small: Rogue ST 9 💎💎💎 Ventus Black 6TX 

Fairway: :titelist-small: TSi2 16.5 Ventus Blue 8X

Driving Iron: New Level NLU-01 2 Iron Ventus Black 10TX 

Irons: :callaway-small: Apex TCB 5-AW TI X100 :titelist-small: T100 4 Iron TI X100
Wedges: :vokey-small: 54.12 X100 and 60.08 Modus 125 Wedge 

Putter: Lajosi DD201 

:titelist-small: Pro V1x

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Our picks

    • 2022 Sanderson Farms - Discussion and Links
      Please put and questions or comment here
       
       
      General Albums
       
      2022 Sanderson Farms - Monday #1
      2022 Sanderson Farms - Monday #2
      2022 Sanderson Farms - Monday #3
       
       
       
       
      WITB Albums
       
      Eric Cole - WITB - 2022 Sanderson Farms
      Jackson Suber - WITB - 2022 Sanderson Farms
       
       
       
       
       
      Pull out Albums
       
      Custom Toulon putter - 2022 Sanderson Farms
      Dean Burmester & Vince Whaley custom Cameron putters - 2022 Sanderson Farms
       
       
       
       
       
       
      • 3 replies
    • 2022 Fortinet Championship - Discussion and Links
      Please put any questions or comments here
       
       
      General Albums
       
      2022 Fortinet Championship - Monday #1
      2022 Fortinet Championship - Monday #2
      2022 Fortinet Championship - Monday #3
      2022 Fortinet Championship - Monday #4
      2022 Fortinet Championship - Monday #5
      2022 Fortinet Championship - Tuesday #1
      2022 Fortinet Championship - Tuesday #2
      2022 Fortinet Championship - Tuesday #3
      2022 Fortinet Championship - Tuesday #4
       
       
       
      WITB Albums
       
      Augusto Nunez - WITB - 2022 Fortinet Championship
      Harry Hall - WITB - 2022 Fortinet Championship
      Kevin Roy - WITB - 2022 Fortinet Championship
      Philip Knowles - WITB - 2022 Fortinet Championship
      Taylor Montgomery - WITB - 2022 Fortinet Championship
      Nico Echavarria - WITB - 2022 Fortinet Championship
      Harrison Endycott - WITB - 2022 Fortinet Championship
      Byeong Hun An - WITB - 2022 Fortinet Championship
      Tano Goya - WITB - 2022 Fortinet Championship
      Alex Lee - WITB - 2022 Fortinet Championship
      Jimmy Walker - WITB - 2022 Fortinet Championship
      Rickie Fowler - WITB - 2022 Fortinet Championship
      Beau Hossler - WITB - 2022 Fortinet Championship
      Ryan Moore WITB – 2022 Fortinet Championship
      Zecheng "Marty" Dou WITB – 2022 Fortinet Championship
      S.H. (Seong-hyeong) Kim WITB – 2022 Fortinet Championship
      Vincent Norrman WITB – 2022 Fortinet Championship
       
       
       
      Pull out Albums
       
       
      Kramer Hickok’s custom Cameron putter - 2022 Fortinet Championship
      New Odyssey putter covers - 2022 Fortinet Championship
      Kevin Tway's new Wilson Dynapwr driver - 2022 Fortinet Championship
      Rickie Fowler with new Cobra King Tour irons - 2022 Fortinet Championship
      Rickie Fowler, Ryan Brehm & Doug Ghim - Cameron putters - 2022 Fortinet Championship
      Ping PLD putters - 2022 Fortinet Championship
      Greyson Sigg - new Mizuno JPX 923 Tour irons - 2022 Fortinet Championship
      Srixon MKII X5 & X7 drivers - 2022 Fortinet Championship
      Fujikura Ventus Black TR and Red TR shafts - 2022 Fortinet Championship
      Tyson Alexander's custom Cameron putter - 2022 Fortinet Championship
      Hideki Matsuyama's new Srixon ZX5 MKII LS driver (and putting drill) – 2022 Fortinet Championship
       
       
       
       
       
      • 10 replies
    • 2022 Ascension Charity Classic (PGA Tour Champions) - Discussion and Links
      Please put and questions or comments here
       
       
       
      General Albums
       
      2022 Ascension Charity Classic (PGA Tour Champions) - Tuesday #1
      2022 Ascension Charity Classic (PGA Tour Champions) - Tuesday #2
      2022 Ascension Charity Classic (PGA Tour Champions) - Tuesday #3
       
       
       
       
      WITB Albums
       
      Ken Duke - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Jay Haas - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      David McKenzie - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Scott McCarron - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Brett Quigley - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Tim Petrovic - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Dickey Pride - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Tim O'Neal - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
       
       
       
       
       
       
       
        • Thanks
        • Like
      • 26 replies
    • 2022 Korn Ferry Tour Championship - Discussion and Links
      Please put any questions or comments here
       
       
       
      General Albums
       
       
      2022 Korn Ferry Tour Championship - Monday #1
      2022 Korn Ferry Tour Championship - Monday #2
      2022 Korn Ferry Tour Championship - Monday #3
       
       
       
      WITB Albums
       
       
      Jeff Overton - WITB - 2022 Korn Ferry Tour Championship
      Kevin Yu - WITB - 2022 Korn Ferry Tour Championship
      Carson Young - WITB - 2022 Korn Ferry Tour Championship
      Shawn Stefani - WITB - 2022 Korn Ferry Tour Championship
      Pontus Nyholm - WITB - 2022 Korn Ferry Tour Championship
      Yannik Paul - WITB - 2022 Korn Ferry Tour Championship
      Jeremy Paul - WITB - 2022 Korn Ferry Tour Championship
      Andrew Kozan - WITB - 2022 Korn Ferry Tour Championship
      Jose De Jesus Rodriguez - WITB - 2022 Korn Ferry Tour Championship
      MJ Daffue - WITB - 2022 Korn Ferry Tour Championship
      Trevor Werbylo - WITB - 2022 Korn Ferry Tour Championship
       
       
       
       
       
       
       
       
       
      • 4 replies
    • 2022 Tour Championship - Discussion and Links
      Please put and questions or comments here
       
       
      General Albums
       
       
      2022 Tour Championship - Tuesday #1
      2022 Tour Championship - Tuesday #2
      2022 Tour Championship - Tuesday #3
      2022 Tour Championship - Tuesday #4
       
       
       
      WITB Albums
       
       
      Sam Burns - WITB - 2022 Tour Championship
      Corey Conners - WITB - 2022 Tour Championship
      Sepp Straka - WITB - 2022 Tour Championship
       
       
       
      Pullout albums
       
       
      Odyssey prototype putter - 2022 Tour Championship
      Odyssey putters - 2022 Tour Championship
       
       
       
       
       
       
        • Like
      • 1 reply

×
×
  • Create New...