TaylorMade Cheap Glue Heads Falling Off?

[JD3]

So I'm helping someone out by taking their clubs in for repair as I go by the golf store a lot. About a month ago the shaft on their P790 4 iron started sliding out of the hosel and eventually broke. It was sent back to TM under warranty and, low and behold, was returned with the wrong shaft and grip. So it had to be sent back again for repair, all on TM's dime. Unbelievable #1.

 

Now this week the shaft on their #9 iron is sliding out of the hosel. I take it back to the golf shop for them to fix (a highly reputable national chain btw), and they're like yeah, not surprised, TM is known to use cheap glue for their heads and they see them in their shop all the time. Unbelievable #2. 

 

Seriously, what is wrong with TM? They are known for making top qualify components, and yet they assemble them with crappy glue? 

Edited July 21, 2023 by JD3

[Nessism]

Failures like that are not something that is trending here.  If there were systemic issues, I suspect more people here would make it known.

[Ger21]

1 hour ago, Nessism said:

Failures like that are not something that is trending here. 

That's because nobody here keeps their clubs long enough. 🤣

[TallGuy90]

I had a stealth 7 iron fly off. They sent me knew club stat. No other issues in the 1 1/2 years I have had them 

[Glock917]

I wouldn’t look too much into that. Most likely had a bad batch of epoxy, a lazy day and not mixing the epoxy properly, or other environmental external issue.
 

I wouldn’t pinpoint this one issue being company wide. They build quality products. 

[JD3]

16 hours ago, Glock917 said:

I wouldn’t look too much into that. Most likely had a bad batch of epoxy, a lazy day and not mixing the epoxy properly, or other environmental external issue.
 

I wouldn’t pinpoint this one issue being company wide. They build quality products. 

That's a probably a good take, but the fact they totally messed up repairing the first club that broke + what the repair guy said about excess volume of TM clubs he sees coming back made me think there's possibly something more to it  

Edited July 22, 2023 by JD3

[Valtiel]

On 7/21/2023 at 11:31 AM, Nessism said:

Failures like that are not something that is trending here.  If there were systemic issues, I suspect more people here would make it known.

 

16 hours ago, Glock917 said:

I wouldn’t look too much into that. Most likely had a bad batch of epoxy, a lazy day and not mixing the epoxy properly, or other environmental external issue.
 

I wouldn’t pinpoint this one issue being company wide. They build quality products. 

 

19 minutes ago, JD3 said:

That's a probably a good take, but the fact they totally messed up repairing the first club that broke + what the repair guy said about excess volume of TM clubs he sees coming back made me think there's possibly something more to it  

Yeah agreed with @Nessism and @Glock917. The improper repair definitely leaves a bad taste, but honestly I wouldn't trust the words of a random repair guy about the other stuff unless you happen to know he has tons of cred. If we assume a relatively consistent failure rate across the industry, the highest volume and biggest names will simply appear more. 10,000 units with a 1% failure rate will appear to fail twice as much as 5,000 units even though the rate is the same. So unless this guy is both accounting for that AND has inside knowledge on Taylormade's epoxy usage then he is mostly talking out of his a**, albeit probably unintentionally.  

Edited July 22, 2023 by Valtiel

[DavidWalter]

A third of the 7 Stealth irons I purchased in June 22 is about to come apart. I googled to see if its a common issue.