Jump to content

Ogio Bag


italianstallion
 Share

Recommended Posts

uh oh
I noticed a defect on, actually in, my ogio bag today. One of the shaft dividers(the one that separates the putter pit, the first wood, and the top row of irons from each other. In other words, a very essential divider on this bag) was ripped where it was joined to the bag itself. In otherwords, my shafts were everywhere. I believe the bag came like this, because I saw a piece of fabric floppin around at the bottom when I bought it . Didn't think anything of it until the shaft devider was all to one side. Anybody have this happen to them on their bags after a while of use? I'm hoping a bought a durible bag

Anyway, i called Ogio, and I've gotta send it out to them, they said they are going to either A) try and fix it, or B) give me a new bag. I'm curious to see which of the 2 they're gonna do. What do you guys think? I think letter B.
Link to comment
Share on other sites

  • Replies 8
  • Created
  • Last Reply

Top Posters In This Topic

I noticed a defect on, actually in, my ogio bag today. One of the shaft dividers(the one that separates the putter pit, the first wood, and the top row of irons from each other. In other words, a very essential divider on this bag) was ripped where it was joined to the bag itself. In otherwords, my shafts were everywhere. I believe the bag came like this, because I saw a piece of fabric floppin around at the bottom when I bought it . Didn't think anything of it until the shaft devider was all to one side. Anybody have this happen to them on their bags after a while of use? I'm hoping a bought a durible bag

 

Anyway, i called Ogio, and I've gotta send it out to them, they said they are going to either A) try and fix it, or B) give me a new bag. I'm curious to see which of the 2 they're gonna do. What do you guys think? I think letter B.

 

Sorry to hear that man, but at least they are going to take care of you. Can you let us know what they decide to do? Also, which Ogio bag did you have? Good luck with getting it fixed and if you think about it, they might just have to give you a new one because I don't see how in the world they would plan to fix a divider thats torn at the bottom of the bag.

Link to comment
Share on other sites

It was a Vaporlite II. It would be a hard spot to repair, requiring them to take apart the entire bag so that they can fix one seam all the way at the bottom and replace the divider (ripped off the intial seam). I'll let you guys know when I get it back. Good customer service, but I got to eat $15 for the shipping. No big deal though, as long as I have a bag that works.

Link to comment
Share on other sites

They will send yo a new bag, because it is cheaper to replace it than have it fixed. Let us know how it turns out.. (cool)

Callaway TD 9* w/Autoflex 505f
TM....Sim Ti 3 wood W/Hzrdus Smoke ts70-S

Callaway Super Hybrid #3 / Steelfiber-S

Mizuno 223 4-PW w/Steelfiber-i95s

Callaway 57*PM Grind, Vokey 51* sm8

Scotty Cameron Big Sur 46”
Ping Hoofer
Titleist AVX

Link to comment
Share on other sites

I would think they would send a new bag. In my experiences, golf companies are some of the best for handling customer service issues. I have had a few interactions with Taylor Made that astounded me to what they did for me. I am not sure which threads you all have read, but the one about the supposed R9 ticked some people off as they thought TM was trying to force people to buy a new driver every year by introducing new products. These companies need loyal customers and will go to great lengths to build that type of customer base. I am a loyal TM guy after some of the stuff they did for me. Any issue you hvae with a company get in touch with their customer service people and just see what they are willing to do to rectify a problem. That being said, I am sure Ogio will step up and send you a new bag. If they do, how much more likely are you to buy another Ogio in a few years? Their thoughts exactly....

Link to comment
Share on other sites

Yeah, but if they really wanted to have excellent customer service, they would recognize that a golf bag is required to play golf. As such (and knowing that they would most likely be replacing the bag) they would send you the replacement now. Other companies have done this for me, they just take a credit card number and if you don't send the defective item in within a certain amount of time you get charged for the replacement. Or at a minimum, they would direct you to a local dealer that could replace it for you on the spot.

 

Realistically, you are going to be without a bag for what, 2-3 weeks. Plus, did you have to pay shipping back? I don't know if I really consider that excellent customer service. Just my opinion.

Link to comment
Share on other sites

Yeah, but if they really wanted to have excellent customer service, they would recognize that a golf bag is required to play golf. As such (and knowing that they would most likely be replacing the bag) they would send you the replacement now. Other companies have done this for me, they just take a credit card number and if you don't send the defective item in within a certain amount of time you get charged for the replacement. Or at a minimum, they would direct you to a local dealer that could replace it for you on the spot.

 

Realistically, you are going to be without a bag for what, 2-3 weeks. Plus, did you have to pay shipping back? I don't know if I really consider that excellent customer service. Just my opinion.

 

I see your point, and I like it. But, there isn't a hurry for me, I live in the Northeast. But my clubs are going to be without a home for a while (cool)

Link to comment
Share on other sites

The same thing happened to my Ogio Featherlite! The slot seperating the putter from everything else isn't ripped but it's really loose and doesn't do anything to protect my grips. Another thing I noticed when I got my bag was a lot of string fraying. I think for my next bag I'll try a Sun Mountain but Ogio still rocks. You will most likely get a new one because it would be too hard to fix.

Link to comment
Share on other sites

The same thing happened to my Ogio Featherlite! The slot seperating the putter from everything else isn't ripped but it's really loose and doesn't do anything to protect my grips. Another thing I noticed when I got my bag was a lot of string fraying. I think for my next bag I'll try a Sun Mountain but Ogio still rocks. You will most likely get a new one because it would be too hard to fix.

 

So it was bound to happen anyway? How long did it take for that to happen on yours? I bought the bag because it looked functional (and really good) and I figured it would last a while. If that's going to happen anyway, I think I just might get rid of it. I want something that will last, not something I'm going to regret having.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Our picks

    • 2022 PGA Championship: Equipment & WITB Photos- Discussion and Links
      Please put any questions or comments here
       
       
      General Albums
       
      2022 PGA Championship - Monday #1
      2022 PGA Championship - Monday #2
      2022 PGA Championship - Tuesday #1
      2022 PGA Championship - Tuesday #2
      2022 PGA Championship - Tuesday #3
      2022 PGA Championship - Tuesday #4
      2022 PGA Championship - Wednesday #1
      2022 PGA Championship - Wednesday #2
      2022 PGA Championship - Wednesday #3
       
       
       
       
      WITB Albums
       
      Xander Schauffele - WITB - 2022 PGA Championship
      Alex Noren - WITB - 2022 PGA Championship
      Matt Fitzpatrick - WITB - 2022 PGA Championship
      Lucas Glover - WITB - 2022 PGA Championship
      Matt Jones - WITB - 2022 PGA Championship
      Shane Lowry - WITB - 2022 PGA Championship
      Kyle Mendoza - WITB - 2022 PGA Championship
      Patrick Reed - WITB - 2022 PGA Championship
      Rickie Fowler - WITB - 2022 PGA Championship
      Shaun Norris - WITB - 2022 PGA Championship
      Pablo Larrazabal - WITB - 2022 PGA Championship
      Michael Block - WITB - 2022 PGA Championship
      Jordan Spieth - WITB - 2022 PGA Championship
      Jared Jones - WITB - 2022 PGA Championship
      John Daly - WITB - 2022 PGA Championship
      Tyler Collet - WITB - 2022 PGA Championship
      Alex Cejka - WITB - 2022 PGA Championship
      Shawn Warren - WITB - 2022 PGA Championship
      Matt Bouchert - WITB - 2022 PGA Championship
      Zac Oakley - WITB - 2022 PGA Championship
      Casey Pyne - WITB - 2022 PGA Championship
      Dustin Johnson - WITB - 2022 PGA Championship
      Tiger Woods - WITB - 2022 PGA Championship
      Jon Rahm - WITB - 2022 PGA Championship
      Brandon Bingaman - WITB - 2022 PGA Championship
      Adri Arnaus - WITB - 2022 PGA Championship
      Nic Ishee - WITB - 2022 PGA Championship
      Jesse Mueller - WITB - 2022 PGA Championship
      Daniel Van Tonder - WITB - 2022 PGA Championship
      Justin Thomas - WITB - 2022 PGA Championship
      Oliver Bekker - WITB - 2022 PGA Championship
       
       
       
       
      Pullout Albums
       
      Cameron 2020 PGA Championship putter covers
      Callaway's 2022 PGA Championship golf bag
      Odyssey 2022 PGA Championship putter covers
      Bettinardi putter covers - 2022 PGA Championship
      Hideki Matsuyama's Cameron putter cover - 2022 PGA Championship
      Ping PLD putters - 2022 PGA Championship
      Sam Horsfield - Bettinardi putter - 2022 PGA Championship
      Axis 1 putter cover - 2022 PGA Championship
      Tiger Woods' TM P770 2 & 3 irons - 2022 PGA Championship
      Francesco Molinari - Nike shoes - 2022 PGA Championship
      Webb Simpson - switch to Titleist T100 irons - 2022 PGA Championship
      Patrick Reed - new Grindworks driver - 2022 PGA Championship
       
       
       
       
       
       

       
      • 17 replies
    • Tiger Woods - WITB - 2022 PGA Championship
      Tiger Woods - WITB - 2022 PGA Championship
        • Thanks
        • Like
      • 77 replies
    • 2022 AT&T Byron Nelson - Discussion and Links
      Please put any questions or comments here
       
       
       
      General Albums
       
       
      2022 AT&T Byron Nelson - Monday #1
      2022 AT&T Byron Nelson - Monday #2
      2022 AT&T Byron Nelson - Monday #3
      2022 AT&T Bryon Nelson - Tuesday #1
      2022 AT&T Bryon Nelson - Tuesday #2
      2022 AT&T Bryon Nelson - Tuesday #3
       
       
       
      WITB Albums
       
       
      John Murphy - WITB - 2022 AT&T Byron Nelson
      Cooper Dossey - WITB - 2022 AT&T Byron Nelson
      Jason Day WITB – 2022 AT&T Byron Nelson
      Justin Leonard - WITB - 2022 AT&T Bryon Nelson
      J.J. Killeen - North Texas PGA Section Champ - WITB - 2022 AT&T Bryon Nelson
      Patrick Flavin - WITB - 2022 AT&T Bryon Nelson
       
       
       
       
      Pullout Albums
       
       
      Patrick Flavin's custom Cameron putter - 2022 AT&T Byron Nelson
      Odyssey "Texas Wedge" putter covers - 2022 AT&T Byron Nelson
      Ping PLD graphite putter shaft - 2022 AT&T Byron Nelson
      Maverick McNealy's custom (3rd iteration) Callaway Apex MB - 2022 AT&T Byron Nelson
      Odyssey/Toulon custom Daytona putter - 2022 AT&T Bryon Nelson
      Justin Thomas' new Scotty Cameron T5 prototype putter (with custom neck) – 2022 AT&T Byron Nelson
       
       
       
       
       
       
      • 17 replies
    • 2022 Wells Fargo Championship - Discussion and Links
      Please put any questions or comments here
       
       
      General Albums
       
      2022 Wells Fargo Championship - Monday #1
      2022 Wells Fargo Championship - Monday #2
      2022 Wells Fargo Championship - Monday #3
       
       
      WITB Albums 
       
      Eugenio Chacarra - WITB - 2022 Wells Fargo Championship
      Larkin Gross - Mid-Atlantic PGA Section Champ - WITB - 2022 Wells Fargo Championship
      Billy Hurley - WITB - 2022 Wells Fargo Championship
      Max McGreevy - WITB - 2022 Wells Fargo Championship
       
       
      Pullout Albums
       
      Cameron putters - 2022 Wells Fargo Championship
      Oddyssey Putters - 2022 Wells Fargo Championship
       
       
       
       
       
      • 3 replies
    • 2022 Huntsville Champ (Korn Ferry) Photos & 30+ WITB- Discussion and Links
      Please put any questions or comments here
       
       
       
      General Albums
       
      2022 Huntsville Championship (Korn Ferry) - Tuesday #1
      2022 Huntsville Championship (Korn Ferry) - Tuesday #2
      2022 Huntsville Championship (Korn Ferry) - Tuesday #3
      2022 Huntsville Championship (Korn Ferry) - Tuesday #4
       
       
       
      WITB Albums
       
      Tee-K Kelly - 2022 Huntsville Championship (Korn Ferry)
      Blayne Barber - 2022 Huntsville Championship (Korn Ferry)
      Thomas Walsh - 2022 Huntsville Championship (Korn Ferry)
      Davis Thompson - 2022 Huntsville Championship (Korn Ferry)
      Philip Knowles - 2022 Huntsville Championship (Korn Ferry)
      Tom Whitney - 2022 Huntsville Championship (Korn Ferry)
      Steven Fisk - 2022 Huntsville Championship (Korn Ferry)
      John Pak - 2022 Huntsville Championship (Korn Ferry)
      Vincent Norrman - 2022 Huntsville Championship (Korn Ferry)
      Brandon Matthews - 2022 Huntsville Championship (Korn Ferry)
      Peter Kuest - 2022 Huntsville Championship (Korn Ferry)
      Whee Kim - 2022 Huntsville Championship (Korn Ferry)
      Will Bateman - 2022 Huntsville Championship (Korn Ferry)
      MJ Daffue - 2022 Huntsville Championship (Korn Ferry)
      Rhein Gibson - 2022 Huntsville Championship (Korn Ferry)
      David Kocher - 2022 Huntsville Championship (Korn Ferry)
      Will Gordon - 2022 Huntsville Championship (Korn Ferry)
      Trevor Cone - 2022 Huntsville Championship (Korn Ferry)
      Bryce Emory - 2022 Huntsville Championship (Korn Ferry)
      Curtis Luck - 2022 Huntsville Championship (Korn Ferry
      Ryan Ruffels - 2022 Huntsville Championship (Korn Ferry)
      Chris Petefish - 2022 Huntsville Championship (Korn Ferry)
      Kevin Dougherty - 2022 Huntsville Championship (Korn Ferry)
      Michael Johnson - 2022 Huntsville Championship (Korn Ferry)
      Tyson Alexander - 2022 Huntsville Championship (Korn Ferry)
      Brian Richey - 2022 Huntsville Championship (Korn Ferry)
      Patrick Cover - 2022 Huntsville Championship (Korn Ferry)
      Nick Voke - 2022 Huntsville Championship (Korn Ferry)
      Grant Hirschman - 2022 Huntsville Championship (Korn Ferry)
       
       
       

       
        • Like
      • 14 replies

×
×
  • Create New...