Beware East Coast Golf

mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
Not sure if this is the proper forum or not, but wanted to give a heads up to my fellow WRX's. Ordered a Rogue Driver from them during the last Ebay 15% off. Got the club money and checked the serial number and it does not match what I ordered. Just a heads up that you may want to add this seller to your do not buy from list.
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Comments

  • 1t2golf1t2golf Marshals Posts: 3,186 mod
    Yes, it's the proper forum. Details?
    Sic omnia fatis In peius ruere ac retro sublapsa referri...semper ubi sub ubi
  • icecat88icecat88 Members Posts: 1,136 ✭✭
    Is your concern about being authentic or just not the driver that was in the picture
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 3, 2018 #4
    To answer the question, counterfeit. Got the driver Monday and first thing I did was call Callaway like I would with any company to verify with the serial number. The serial number is 11 digits long. I was having trouble determining if the 6th digit was a 9 or an S. Checked both. The 9 brings up a left handed Rogue driver. The S brings up nothing.



    I'm a little surprised because they did offer 30 day returns so I didn't think there would be an issue and they had 100% feedback.



    https://www.ebay.com...872.m2749.l2754



    This was the driver listing: https://www.ebay.com/itm/CALLAWAY-ROGUE-2018-DRIVER-9-DEGREE-GRAPHITE-EVENFLO-65G-6-0-STIFF-W-COVER/173544017840?ssPageName=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649



    I initiated the return and put in the information being counterfeit and told them the serial number. To this point, the seller hasn't responded. Ebay has already said they will refund me come Friday if the seller hasn't already. I just didn't want anyone else to fall victim.



    Edit: Looks like they must have accepted the return but didn't respond to my message because I have a return shipping label.



    Here is additional contact information for the seller in case the userid account gets closed and reopened under another name:





    Mods feel free to delete this personal information if not appropriate. I'm just trying to post as much information that will potentially helpers others avoid moving forward.
    Post edited by Unknown User on
  • snapiersnapier Members Posts: 791 ✭✭
    OP - So you believe an eBay seller of 10 years, 100% feedback rating is now selling counterfeit Rogue drivers?
  • GoIrish17GoIrish17 Members Posts: 5,532 ✭✭
    Wait, you call and check the serial number on every club you buy? Sheesh, ain’t nobody got time for that.
    Driver: Ping G400 LST 8.5° | Evenflow HC Black 65
    vs.
    Cobra F9 9° | Atmos Tour Spec Black 6
    Fairway: M4 Tour 15° | Kuro Kage XT 70
    Hybrid: Callaway X2Hot Pro 18° | Speeder HB 8.8
    Driving Iron: Apex X-Forged Utility 21° | AD-DI 105
    Irons: Srixon 785 5-pw | Recoil 110
    Wedges: Vokey SM7 raw 48° F (Handground S), 54° S, 58° V | KBS 610
    Putter: Tad Moore Pro 1S prototype
    Putter: Scotty AOP Newport oil can
    Putter: Piretti Potenza II black 
    Putter: Byron Morgan DH89 oil can

    WITB:
    http://www.golfwrx.c...sh17s-new-witb/
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 3, 2018 #7
    snapier wrote:


    OP - So you believe an eBay seller of 10 years, 100% feedback rating is now selling counterfeit Rogue drivers?




    I knew there would be someone jump in with some stupid comments but yes if the serial number on the club does not match what Callaway has what would you have us believe? And before you ask, I wanted the club to check out because it was a good deal.


    GoIrish17 wrote:


    Wait, you call and check the serial number on every club you buy? Sheesh, ain’t nobody got time for that.




    I should have clarified. Just on Ebay purchases.
    Post edited by Unknown User on
  • 1t2golf1t2golf Marshals Posts: 3,186 mod
    Forward the eBay seller information to Callaway if you haven't already done so.
    Sic omnia fatis In peius ruere ac retro sublapsa referri...semper ubi sub ubi
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 3, 2018 #9
    1t2golf wrote:


    Forward the eBay seller information to Callaway if you haven't already done so.




    I hadn't done so or thought of that. Is there any particular department I need to try to get to if I call in to share that information.
  • 1t2golf1t2golf Marshals Posts: 3,186 mod

    1t2golf wrote:


    Forward the eBay seller information to Callaway if you haven't already done so.




    I hadn't done so or thought of that. Is there any particular department I need to try to get to if I call in to share that information.




    To report a suspected counterfeit product, please email us at [email protected] and include the following information:
    • Seller’s name and contact info (including URL);
    • Description of products purchased or offered for sale; and
    • Evidence suggesting that the products are counterfeit.


    Callaway Golf cannot reimburse you for, or repair, counterfeit product, but it is actively involved in enforcement efforts against counterfeiters around the globe, and any information about counterfeit product that you can provide will help our efforts. To learn more about Callaway Golf’s efforts to fight counterfeiters and to protect consumers from counterfeit products, please visit www.KeepGolfReal.com.
    Sic omnia fatis In peius ruere ac retro sublapsa referri...semper ubi sub ubi
  • snapiersnapier Members Posts: 791 ✭✭
    Report back when the driver is determined to be legitimate. Call Callaway again regarding the serial # and substitute "5" in place of the "9" or "S"
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    snapier wrote:


    Report back when the driver is determined to be legitimate. Call Callaway again regarding the serial # and substitute "5" in place of the "9" or "S"




    Just did and nothing. The only thing that pulls up anything is with the "S" in that 6th position. And what that pulls up is a 9 degree LEFT HANDED standard Rogue head.
  • SwingBluesSwingBlues We are the Old Dark Navy Blues Members Posts: 3,437 ✭✭
    Has anyone seen a counterfeit rogue head though?!?
    Callaway Epic Flash SubZero 9*, Fujikura Ventus 6-S finished 44.5"
    Honma 737 13* 3 wood, Vizard A 50S shaft
    Taylormade UDI 2 iron, 18* KBS C-Taper Lite

    Taylormade P790 4-PW, Nippon Modus 3 105 with ProSoft inserts, Grip Master Perforated leather grips
    Ben Hogan 2018 Equalizer 48* and 52* Forged wedges
    Nike Engage Toe Sweep 56* wedge
    Directed Force Reno "2.05" with BGT Stability shaft (Presse V tweaked)


    Ball: Srixon XV
    Swing: PPGS, a Surgite !!!
  • CelerasCeleras Members Posts: 150 ✭✭
    I feel like you should send somebody here the serial number and have them check what you think it is...



    How do you confuse a 9 and an S?
    Callaway Big Bertha Fusion 10.5* PX Even Flow Black 75 6.0
    Callaway Rogue Sub Zero 15* PX Even Flow Blue 75 6.0
    Ping G400 Hybrid 19* Alta CB 70 Stiff
    Ping G400 5-UW AWT 2.0 Stiff, Green Dot
    Cleveland RTX 2.0 CB Wedge Set 56/60*
    Odyssey White Hot Pro 2.0 #7
    Callaway Fusion 14
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 4, 2018 #15
    Celeras wrote:


    I feel like you should send somebody here the serial number and have them check what you think it is...



    How do you confuse a 9 and an S?




    There is nothing for me to benefit by making something up here. As to why its hard to read, its the combination of the color of the serial number on the background of the head plus plastic wrinkles covering that portion of the number. If anyone wants to volunteer to call, pm me and I will gladly send you the serial number. But, I'm not calling anymore because I've called three times already hoping each time it would get verified. For the record, my initial thought was that I had to be reading it wrong and that it surely was authentic which is why I made a second call. The third call was for "snapier" and asking about the 5.



    One of posts 4 or 12 I typed was done so incorrectly. At this point after all the calls, I can't remember which. One of a "9" or "S" brings up a LEFT HANDED Rogue driver in 9 degrees (the one I ordered was a 9 degree RIGHT HANDED) the other number brings up nothing (just like the 5).



    To me, I thought it was weird the seller never responded when I submitting the return adding that I suspected it was a counterfeit. If I had sold a club and received a message like that and I knew I only sold authentics I would have responded. I did not get a message response from the seller.
    Post edited by Unknown User on
  • CelerasCeleras Members Posts: 150 ✭✭
    I'm not implying that you're making anything up, its just an odd combo. 5 and S sure.. but 9 and S?? PM me the serial and I'll tell you what I see.
    Callaway Big Bertha Fusion 10.5* PX Even Flow Black 75 6.0
    Callaway Rogue Sub Zero 15* PX Even Flow Blue 75 6.0
    Ping G400 Hybrid 19* Alta CB 70 Stiff
    Ping G400 5-UW AWT 2.0 Stiff, Green Dot
    Cleveland RTX 2.0 CB Wedge Set 56/60*
    Odyssey White Hot Pro 2.0 #7
    Callaway Fusion 14
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 4, 2018 #17
    Celeras wrote:


    I'm not implying that you're making anything up, its just an odd combo. 5 and S sure.. but 9 and S?? PM me the serial and I'll tell you what I see.




    I'm trying not to take the questioning personal. I second guessed myself on this too. I even had my spouse look at the number and she couldn't tell for sure either and I was trying to avoid destroying the plastic on the head for the seller. I will state again for the record that I absolutely wanted the club to check out and still would. I would be thrilled with a Rogue for $340....
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    Celeras wrote:


    I'm not implying that you're making anything up, its just an odd combo. 5 and S sure.. but 9 and S?? PM me the serial and I'll tell you what I see.




    So you want me to pm you a picture of the serial number instead of just tell you the number? If so, I will try when I get home this evening. I'll have to unpackage it because I have it packaged back up to send back.



    Don't you think its odd the seller didn't send any kind of a verbal response to the return? You have to enter a reason and I put suspected counterfeit and gave the serial number.
  • snapiersnapier Members Posts: 791 ✭✭

    Celeras wrote:


    I'm not implying that you're making anything up, its just an odd combo. 5 and S sure.. but 9 and S?? PM me the serial and I'll tell you what I see.




    So you want me to pm you a picture of the serial number instead of just tell you the number? If so, I will try when I get home this evening. I'll have to unpackage it because I have it packaged back up to send back.



    Don't you think its odd the seller didn't send any kind of a verbal response to the return? You have to enter a reason and I put suspected counterfeit and gave the serial number.




    Not really. The better, professional sellers accept returns with no questions asked. Dealing with wacked out buyers is not worth the hassle.
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    I already showed this to celeras but he’s not calling. So, here’s your chance. Go ahead and show what a wacked out buyer I am snapier
  • sheldonjhackersheldonjhacker Members Posts: 3,699 ✭✭
    Support your greengrass golf shop/local golf pro. Save money on other stuff, and stay off of FLEA-Bay image/russian_roulette.gif' class='bbc_emoticon' alt=':russian_roulette:' />
  • snapiersnapier Members Posts: 791 ✭✭


    I already showed this to celeras but he’s not calling. So, here’s your chance. Go ahead and show what a wacked out buyer I am snapier




    I did not specifically call you out as a whacked out buyer. You did that on your own but you’re probably correct doing so.
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 4, 2018 #24
    snapier wrote:



    I already showed this to celeras but he’s not calling. So, here’s your chance. Go ahead and show what a wacked out buyer I am snapier




    I did not specifically call you out as a whacked out buyer. You did that on your own but you’re probably correct doing so.




    Tone and intent is sometimes difficult to determine on a forum. You already insinuated I had made a mistake in post 11 when u said to report back when the driver was deemed to be “legitimate.” So its fair to assume your comment about whacked out buyer was directed at me.
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭


    Support your greengrass golf shop/local golf pro. Save money on other stuff, and stay off of FLEA-Bay image/russian_roulette.gif' class='bbc_emoticon' alt=':russian_roulette:' />




    Like some others on here when Ebay runs their 15-20 percent coupons I bite sometimes. Especially if it’s a chance to save money on a brand or club that’s not usually available at a price like it is during one of these promos. But, I typically buy elsewhere most of the time.
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 4, 2018 #26
    Unless someone calls in and gets a completely different story on the serial number, it’s probably time to have the thread closed. The serial number doesn’t check out and my posting to help other forum members avoid a seller who sold this club turned into a thread where I was discredited by a few select users from the beginning and seemingly referred to as being neurotic from checking on the serial number and a whacked out buyer.



    This is why I even hesitated starting the thread even after i was becoming more confident there was an issue with the club.
  • snapiersnapier Members Posts: 791 ✭✭
    Your posting does lean to “trollish” or maybe you have an axe to grind with ECG? My impressions, FWIW.
  • mulliganman30mulliganman30 Members Posts: 1,052 ✭✭
    edited Oct 4, 2018 #28
    snapier wrote:


    Your posting does lean to “trollish” or maybe you have an axe to grind with ECG? My impressions, FWIW.




    If it comes off that way, it’s not the intent. I’m just a little tired of feeling like I’m being personally attacked when the whole point of me posting was to prevent others from falling victim.



    There’s no axe to even try to grind if the serial number checked out. I would be unable to say anything since the whole post was predicated around the serial number. Even celeras admitted in pm how it was difficult to read the number or letter in that 6th position.
  • DDG61DDG61 Members Posts: 99 ✭✭
    snapier wrote:


    Your posting does lean to “trollish” or maybe you have an axe to grind with ECG? My impressions, FWIW.




    If it comes off that way, it’s not the intent. I’m just a little tired of feeling like I’m being personally attacked when the whole point of me posting was to prevent others from falling victim.



    There’s no axe to even try to grind if the serial number checked out. I would be unable to say anything since the whole post was predicated around the serial number. Even celeras admitted in pm how it was difficult to read the number or letter in that 6th position.




    Maybe easier for some to criticize than realize they have counterfeit clubs as well.



    Thanks for the heads up.
  • Golfer4LifeGolfer4Life Bob Parsons Bodyguard, Chump! ClubWRX Posts: 2,152
    edited Oct 4, 2018 #30
    One thing I have learned from this thread, don't post experiences like this one and let everyone else get screwed on their own.



    To me the OP was doing the right thing by letting the forum know what to look for or be aware of the company, but after reading some of the responses, who in their right mind would put themselves through this bullshtein?



    To the OP, thank you and I'm sorry about your experience with this company.
    Post edited by Unknown User on
    PXG Derangement Syndrome, it is real.......<br /><br />Equipment:<br /><br />A bag full of PXG’s<br />Non Titleist Welded Neck 35/330g SC 009<br /><br />“Check your Ego at the Club House and Play the Correct Tees”
  • straightshot7straightshot7 Members Posts: 2,925 ✭✭
    May we have some pics of the actual club?



    If this is indeed counterfeit, it should be visible by looking at the club itself.



    I'm not sure relying exclusively on the serial number is the best way to go.
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