***ATTENTION***IMPORTANT ANNOUNCEMENT***ATTENTION***IMPORTANT ANNOUNCEMENT***ATTENTION

Last year, in an effort to improve the capability of our forums, we switched to new software. We expected tremendous scalability and rapid customization that would significantly improve each Member's experience across multiple devices and integrate flawlessly with social media platforms.

Unfortunately, after a significant capital expense, we have decided that the length of time and the additional cost to reach our goals make this enterprise untenable.

Thus, we have made the difficult decision to transition the forums to our original software platform. We’re excited that, in the nearly two years since we began the process of our most recent switch, our original platform has been upgraded significantly, and we are confident that the reversion will not only provide the stability that we desperately needed prior to our last move but will also return to the Membership the high level of customization that made our online community so great. We have also added technical resources to the GolfWRX staff that will allow us to build custom modules and modifications that we are confident will take the forums to the next level.

We remain the world's largest online golf community, and we still hold true to our core values and mission statement as written in 2005. Bearing both of those elements in mind, being the best and offering our Members a platform that is world-class are both requirements, not options, and it is that spirit that has motivated this decision.

So, please pardon our mess over the next five days or so while we transition the forums.

A few important notes: Current content will be accessible during that time, but the forums will be READ ONLY, and you will not be able to start new threads or reply to posts. Personal Messaging is enabled but PMs sent/received from the time the board was frozen will not carry over. We know this is inconvenient, and we apologize, and we greatly appreciate GolfWRXers bearing with us through the transition.

We are very excited about starting this next chapter for GolfWRX and getting back to the high-quality Member experience we all expect as soon as possible.

Carl's Golfland had a major security breach.

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Comments

  • Radeon962Radeon962 ClubWRX  2255WRX Points: 280Posts: 2,255 ClubWRX
    Joined:  #32
    Posted:
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  • GraymulliganGraymulligan Members  2452WRX Points: 149Handicap: 8ishPosts: 2,452 Platinum Tees
    Joined:  #33

    On -, @Ger21 said:

    I always pay with PayPal when I buy at Carl's.

    I don't understand why more people don't do this. I get that nothing is foolproof, but adding another layer seems like a good idea.

    Posted:
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  • winn0040winn0040 Members  1158WRX Points: 119Posts: 1,158 Platinum Tees
    Joined:  edited Sep 1, 2019 #34

    On -, @Bill Broderick said:

    Upon reading the title to this thread, my first thought was "didn't I buy something from Carl's recently?" I checked my email and realized that I ordered from them last night. But, like most new retailers that I buy from, I used Paypal. I've had my credit card compromised multiple times. But, I always caught it quickly and the credit card company immediately removed fraudulent charges.
    There are two things that I suggest when making online purchases using cards. First, check with your card provider to see what kind of communication options they have. I get an email from Chase (the bank of my primary credit card) every time that a charge is made to my account from a gas station or when the card isn't present (online, mail or phone charges). That second one is why there has never been a time when I didn't notice the problem the same day that it occurred.
    Second, is that you should never use a debit card when making online purchases. Even though the cards are issued by the same banks that issue credit cards, you don't have the same legal rights if a debit card is compromised as you do if a credit card is compromised. Most banks do currently make good on your account. But, they aren't legally required to as they are with fraudulent credit card charges.

    Thanks Billy.

    Posted:
    Post edited by winn0040 on
  • Bill BroderickBill Broderick Members  498WRX Points: 206Posts: 498 Greens
    Joined:  #35

    On -, @Graymulligan said:

    On -, @Ger21 said:

    I always pay with PayPal when I buy at Carl's.

    I don't understand why more people don't do this. I get that nothing is foolproof, but adding another layer seems like a good idea.

    I don't understand why any company actually uses their own website to accept credit card data or their own databases to store that DATA.
    My company uses a frame from our credit card processor to handle this data. They do everything. We just store a token, provided by the credit card processor if we need to reference (or make modifications) to that order.
    If there is ever a data breach, the publicity would be "every company using large payment processor X was affected by a breach" rather than "the company that Bill works for had a breach"
    At the very least, reasonable people won't be able to accuse us of being irresponsible with their data (along with having someone else being fiscally responsible for any potential litigation.

    Posted:
  • jeffrey rjeffrey r Members  2300WRX Points: 276Handicap: 13Posts: 2,300 Platinum Tees
    Joined:  #36

    Wow, thanks for the heads-up. I placed an order online in March, but just checked, and fortunately I used PayPal.

    Posted:
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    PXG 0311 SW (54/14) and LW (58/12), TT Elevate Tour S
    Scotty Cameron 009-M Putter


  • sunbeltgolfersunbeltgolfer Beech MountainMembers  519WRX Points: 84Posts: 519 Golden Tee
    Joined:  #37

    I got a letter from them yesterday and was one of the "lucky"ones that had my card and personal info stolen. Fortunately, I caught fraudulent use on it in May and had my card canceled. Strangely, I was watching as charges were showing up, reported it and told them the store it was being repeatedly used at and no interest in trying to catch the individual. What bothers me most about it is that Carl's state the breach was discovered in June and I'm just now being notified in September.

    Posted:
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  • rsh0308rsh0308 Members  416WRX Points: 148Posts: 416 Greens
    Joined:  #38

    On -, @sunbeltgolfer said:

    I got a letter from them yesterday and was one of the "lucky"ones that had my card and personal info stolen.

    Are people getting notified by paper letter? I order from them not infrequently and get so many emails I delete them quickly. Now I’m not sure if I ever got a notice. So far card activity is stable.

    Posted:
    My Carl's Golfland / GolfWRX WITB story

    Cobra F9, Atmos Black 6X
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  • TherealpatgilesTherealpatgiles Members  842WRX Points: 324Handicap: 11Posts: 842 Golden Tee
    Joined:  #39

    On -, @rsh0308 said:

    On -, @sunbeltgolfer said:

    I got a letter from them yesterday and was one of the "lucky"ones that had my card and personal info stolen.

    Are people getting notified by paper letter? I order from them not infrequently and get so many emails I delete them quickly. Now I’m not sure if I ever got a notice. So far card activity is stable.

    I purchase quite a bit from them. I always use paypal or cash in store. Thankfully I was not harmed but I knew nothing of it until this thread.

    Posted:
    Taylormade m5 7.9 tour issue. AD GP 7x
    Callaway epic flash 3w tensei pro white 7x
    Taylormade Sim hybrid 3. Tensei pro white 90tx 
    Mizuno mp18 mmc 4-pw modus 120s
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  • KAndyManKAndyMan JUST GOTTA SEND IT!!! Trident/Lowcountry areaMembers  427WRX Points: 175Handicap: ManyPosts: 427 Greens
    Joined:  #40

    People laugh at me for being a luddite. One of the jokes being i dont have a personal credit card. Other ways of doing it that severly limit your personal risk.

    If only the dirt bags that pull crap like that spent the same time/resources doing something GOOD for society they would probably find themselves far more prosperous...

    Posted:
  • larrybudlarrybud Rochester Hills, MIMembers  11598WRX Points: 486Handicap: 3.4Posts: 11,598 Titanium Tees
    Joined:  #41

    I don't understand why any company actually uses their own website to accept credit card data or their own databases to store that DATA.

    Bingo. I use paypal on my site, but what amazes me is that I've had people EMAIL ME their credit card/cvv number instead of clicking the "purchase" link.

    Posted:
  • sunbeltgolfersunbeltgolfer Beech MountainMembers  519WRX Points: 84Posts: 519 Golden Tee
    Joined:  #42

    The letter I received indicated the " The breach occurred with customers who purchased with us on-line between March 25 and July 14, 2019. There was no breach of information from customers who purchased within either retail locations."

    I hope this helps clarify for those still in the dark.

    Posted:
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  • Egs57Egs57 Members  41WRX Points: 35Posts: 41 Bunkers
    Joined:  #43

    I’m one of the unlucky ones that got breached. So far only 160 dollars back on July 17th. I found out today and the card was deactivated this morning.

    Posted:
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