Jump to content

Fairway Jockey.. any one have experience with them??


Recommended Posts

Hey guys,

 

I ordered some custom irons from Fairway Jockey back in February and now been over 100 days and no clubs.  I have contacted a few times and being told that they are waiting for the 5 and 7 iron shafts.  It has been over 60 days that they told me that.   I am wondering if anyone in here has dealt with them and what your experience was?

 

Thanks!!!!

Ping G425 9* set to 10* w/ Tensei Orange X stiff
Callaway Epic 3 wood 15* Graphite Design Tour AD-DI 7X
Ping G425 7 wood set to 19.5* w/ Alta CB 65 S
Wilson Staff V6 forged 5-PW w/ KBS tour 130X
Vokey SM6 50* w/ KBS C Taper 130 X
Vokey SM7 55*, 60* w/ KBS Tour V 120
Taylor Made tour Spider 35 inches w/ Super Stoke pistol

Link to comment
Share on other sites

They're a legit company.  Unfortunately supply issues is a big problem for all industries including golf.  I ordered a set of Wilson Staff CB irons from Fairway Jockey on Jan 30......I got them (and a Ventus Red fairway shaft) toward the end of April.  In my case they were waiting on the heads from Wilson.  I have a Modus 120x 6 iron shaft on backorder with Golfworks coming up on a month.  It sucks, but that's the state of affairs these days.

Edited by ChadL
  • Like 2
Link to comment
Share on other sites

Thanks Chad.

 

I also ordered the Wilson Staff CB"s....   How do you like them?  I have the V6 forged and love them..  

I ordered mine with the True Temper tour issue 120 X100.   They say they have the heads and are waiting on the 5 and 7 shafts.   I placed my order on Feb 25th.   I am really hoping they get here soon so I can use the in the summer tourney's I have coming up.

Edited by johnmurphy1121

Ping G425 9* set to 10* w/ Tensei Orange X stiff
Callaway Epic 3 wood 15* Graphite Design Tour AD-DI 7X
Ping G425 7 wood set to 19.5* w/ Alta CB 65 S
Wilson Staff V6 forged 5-PW w/ KBS tour 130X
Vokey SM6 50* w/ KBS C Taper 130 X
Vokey SM7 55*, 60* w/ KBS Tour V 120
Taylor Made tour Spider 35 inches w/ Super Stoke pistol

Link to comment
Share on other sites

I've ordered from them a few times (pre covid) and they were great, and just a few weeks back I ordered the driver and 5w in my signature. After hearing how long you guys have waited, I don't have confidence that I'll be playing them this summer lol. It's kind of misleading that the custom club fulfillment times are being quoted as 10-12 days (8 weeks for Ping).

  • Like 1

Taylormade Stealth+
Titleist TSi2 5W
PXG 0317x 22°
PXG Gen3 0311P 4i

PXG Gen4 0311T 5i-Gw
JP Golf Premier Wedge 54° & 58°
Kari Lajosi Damascus LP808

Link to comment
Share on other sites

8 minutes ago, johnmurphy1121 said:

Thanks Chad.

 

I also ordered the Wilson Staff CB"s....   How do you like them?  I have the V6 forged and love them..  

I ordered mine with the True Temper tour issue 120 X100.   They say they have the heads and are waiting on the 5 and 7 shafts.   I placed my order on Feb 25th.   I am really hoping they get here soon so I can use the in the summer tourney's I have coming up.

I absolutely love the Staff CBs.  I have a few sets of irons that I like to rotate.  However, I have yet to rotate these out.  I just really enjoy these irons.  I went with Oban CT125 xflex in mine. 

  • Like 1
Link to comment
Share on other sites

I ordered my current set of i210's from them about a year ago. A couple of months in, the 8 iron head started to become separated from the shaft and they sent me a fedex label and I sent it in and it was fixed up pretty quickly. The customer service was great. I don't really fault them for a faulty build too much because these were MMT shafts I have, they probably don't have as much experience building those up and prepping the tips for irons. Also, could have just been a fluke. Anyway, they fixed it quick for no cost. I hear the pain of waiting. I have resorted to pretty much not ordering anything custom for now and am back to my old ways of "try and buy" piecemeal from the internet.  Will likely look at a new set of irons when all the new Mizuno, Titleist and Ping stuff come out this fall and will def be getting fit and will probably order through Fairway Jockey again. 

Edited by halfsumo
  • Like 1

TSi3 10* Hzrdus Green 70tx

Rogue ST LS 3HL Ventus Blue 7x
Apex UW *21 Ventus Black 9x
Apex Pro '21 4 iron MMT 105tx
Titleist T100 5-P Modus 120x

SM9 50, 56D, 60M Modus 125s
Bettinardi BB 46

Link to comment
Share on other sites

I ordered from them in March and got my clubs 3rd week of April IIRC. They had to wait for components, they always answered my emails. I only sent 2 emails because I already knew about supply issues through here. Build is wonderful and I would definitely order from them again. 

 

Sorry you've been waiting so long but I think it's more of a global issue than a Fairway Jockey one. I'm in distribution out here on Guam and everything is behind, kinda scary because we're in the middle of nowhere. 

  • Like 1
Link to comment
Share on other sites

Ordered a shaft from them recently and got it in about 10 days. It was a driver shaft that was in stock and had a Ping tip installed on it. Ordered it with no grip. 

 

So much equipment is currently on back order. Been looking for Tour Velvet Cords for months and can't find them anywhere. Golf Works says they are supposed to have them mid-July but we will see. 

 

They are legit and do good work. It's just the supply chain

Link to comment
Share on other sites

  • 1 month later...
On 8/10/2021 at 9:18 AM, ephmen said:

Ordered a shaft with ping tip for hybrid a few weeks ago. Minimal communication and not very responsive. Glad to hear they're legit, but they could/should be more proactive regarding communication given supply chain issues....

Certainly don't know your direct experience or any specifics about this particular case, but given current supply chain issues it can be massively difficult to provide accurate - or even best guess - information.  As a middle man, communication is brutal in this environment - good chance they're not getting reliable info, they know it and reasonable expectations on the consumer's end suffers.   

Link to comment
Share on other sites

  • 5 weeks later...
On 8/17/2021 at 7:13 AM, OKMrazor said:

Certainly don't know your direct experience or any specifics about this particular case, but given current supply chain issues it can be massively difficult to provide accurate - or even best guess - information.  As a middle man, communication is brutal in this environment - good chance they're not getting reliable info, they know it and reasonable expectations on the consumer's end suffers.   

Understand that. But, I would send 3 emails to even get a response. I'm fine if they don't know when it is coming in, but at least let me know what the status is or pretend you care about my business. 

Link to comment
Share on other sites

  • 2 months later...

I’ve ordered from FairwayJockey a few times. Quality has been good, but the customer service is absolutely horrendous. Could never get anyone to respond to anything. 
 

I reached out for a price adjustment because I had purchased a new set of Miura’s - and a couple days later they sent out a 15% off promo for custom irons. So, I reached out to get a price adjustment (since 99% of companies offer that) & nobody responded until 3 weeks later & they told me no. 
 

Definitely won’t order from them again. 

Link to comment
Share on other sites

  • 2 months later...

I ordered a driver shaft from them. Shaft arrived with correct grip, correct adapter, correct maker and correct length. Unfortunately it was the incorrect flex. Definitely not what I ordered. I am still trying to contact them and remedy problem but so far unable to get anything but answering machine. Hopefully someone will respond soon. 

Link to comment
Share on other sites

  • 7 months later...

This company is definitely a disaster in customer service.

 

i ordered a set of t100s with mmt shafts.  6 clubs, $1500.  I requested only the 9iron to be bent 1*.  What i received was every iron except the 5 iron bent strong.  They offered a return where I’d have to wait again.

 

I went ahead and accepted it, after dealing with a disaster of being ignored. BIG MISTAKE.  
 

Noticed the shots were drifting right more than often. Went to recheck the specs and every club is also 1.5* to 2* flat!  
 

I’ve requested a full refund because they have been bent more times than a woody Austin putter, and they are refusing.  Unbelievable and not ok.  Stay away from them and their customer service team who WILL ignore you.  

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Our picks

    • 2022 Sanderson Farms - Discussion and Links
      Please put and questions or comment here
       
       
      General Albums
       
      2022 Sanderson Farms - Monday #1
      2022 Sanderson Farms - Monday #2
      2022 Sanderson Farms - Monday #3
       
       
       
       
      WITB Albums
       
      Eric Cole - WITB - 2022 Sanderson Farms
      Jackson Suber - WITB - 2022 Sanderson Farms
       
       
       
       
       
      Pull out Albums
       
      Custom Toulon putter - 2022 Sanderson Farms
      Dean Burmester & Vince Whaley custom Cameron putters - 2022 Sanderson Farms
       
       
       
       
       
       
      • 3 replies
    • 2022 Fortinet Championship - Discussion and Links
      Please put any questions or comments here
       
       
      General Albums
       
      2022 Fortinet Championship - Monday #1
      2022 Fortinet Championship - Monday #2
      2022 Fortinet Championship - Monday #3
      2022 Fortinet Championship - Monday #4
      2022 Fortinet Championship - Monday #5
      2022 Fortinet Championship - Tuesday #1
      2022 Fortinet Championship - Tuesday #2
      2022 Fortinet Championship - Tuesday #3
      2022 Fortinet Championship - Tuesday #4
       
       
       
      WITB Albums
       
      Augusto Nunez - WITB - 2022 Fortinet Championship
      Harry Hall - WITB - 2022 Fortinet Championship
      Kevin Roy - WITB - 2022 Fortinet Championship
      Philip Knowles - WITB - 2022 Fortinet Championship
      Taylor Montgomery - WITB - 2022 Fortinet Championship
      Nico Echavarria - WITB - 2022 Fortinet Championship
      Harrison Endycott - WITB - 2022 Fortinet Championship
      Byeong Hun An - WITB - 2022 Fortinet Championship
      Tano Goya - WITB - 2022 Fortinet Championship
      Alex Lee - WITB - 2022 Fortinet Championship
      Jimmy Walker - WITB - 2022 Fortinet Championship
      Rickie Fowler - WITB - 2022 Fortinet Championship
      Beau Hossler - WITB - 2022 Fortinet Championship
      Ryan Moore WITB – 2022 Fortinet Championship
      Zecheng "Marty" Dou WITB – 2022 Fortinet Championship
      S.H. (Seong-hyeong) Kim WITB – 2022 Fortinet Championship
      Vincent Norrman WITB – 2022 Fortinet Championship
       
       
       
      Pull out Albums
       
       
      Kramer Hickok’s custom Cameron putter - 2022 Fortinet Championship
      New Odyssey putter covers - 2022 Fortinet Championship
      Kevin Tway's new Wilson Dynapwr driver - 2022 Fortinet Championship
      Rickie Fowler with new Cobra King Tour irons - 2022 Fortinet Championship
      Rickie Fowler, Ryan Brehm & Doug Ghim - Cameron putters - 2022 Fortinet Championship
      Ping PLD putters - 2022 Fortinet Championship
      Greyson Sigg - new Mizuno JPX 923 Tour irons - 2022 Fortinet Championship
      Srixon MKII X5 & X7 drivers - 2022 Fortinet Championship
      Fujikura Ventus Black TR and Red TR shafts - 2022 Fortinet Championship
      Tyson Alexander's custom Cameron putter - 2022 Fortinet Championship
      Hideki Matsuyama's new Srixon ZX5 MKII LS driver (and putting drill) – 2022 Fortinet Championship
       
       
       
       
       
      • 10 replies
    • 2022 Ascension Charity Classic (PGA Tour Champions) - Discussion and Links
      Please put and questions or comments here
       
       
       
      General Albums
       
      2022 Ascension Charity Classic (PGA Tour Champions) - Tuesday #1
      2022 Ascension Charity Classic (PGA Tour Champions) - Tuesday #2
      2022 Ascension Charity Classic (PGA Tour Champions) - Tuesday #3
       
       
       
       
      WITB Albums
       
      Ken Duke - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Jay Haas - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      David McKenzie - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Scott McCarron - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Brett Quigley - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Tim Petrovic - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Dickey Pride - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
      Tim O'Neal - WITB 2022 Ascension Charity Classic (PGA Tour Champions)
       
       
       
       
       
       
       
        • Thanks
        • Like
      • 26 replies
    • 2022 Korn Ferry Tour Championship - Discussion and Links
      Please put any questions or comments here
       
       
       
      General Albums
       
       
      2022 Korn Ferry Tour Championship - Monday #1
      2022 Korn Ferry Tour Championship - Monday #2
      2022 Korn Ferry Tour Championship - Monday #3
       
       
       
      WITB Albums
       
       
      Jeff Overton - WITB - 2022 Korn Ferry Tour Championship
      Kevin Yu - WITB - 2022 Korn Ferry Tour Championship
      Carson Young - WITB - 2022 Korn Ferry Tour Championship
      Shawn Stefani - WITB - 2022 Korn Ferry Tour Championship
      Pontus Nyholm - WITB - 2022 Korn Ferry Tour Championship
      Yannik Paul - WITB - 2022 Korn Ferry Tour Championship
      Jeremy Paul - WITB - 2022 Korn Ferry Tour Championship
      Andrew Kozan - WITB - 2022 Korn Ferry Tour Championship
      Jose De Jesus Rodriguez - WITB - 2022 Korn Ferry Tour Championship
      MJ Daffue - WITB - 2022 Korn Ferry Tour Championship
      Trevor Werbylo - WITB - 2022 Korn Ferry Tour Championship
       
       
       
       
       
       
       
       
       
      • 4 replies
    • 2022 Tour Championship - Discussion and Links
      Please put and questions or comments here
       
       
      General Albums
       
       
      2022 Tour Championship - Tuesday #1
      2022 Tour Championship - Tuesday #2
      2022 Tour Championship - Tuesday #3
      2022 Tour Championship - Tuesday #4
       
       
       
      WITB Albums
       
       
      Sam Burns - WITB - 2022 Tour Championship
      Corey Conners - WITB - 2022 Tour Championship
      Sepp Straka - WITB - 2022 Tour Championship
       
       
       
      Pullout albums
       
       
      Odyssey prototype putter - 2022 Tour Championship
      Odyssey putters - 2022 Tour Championship
       
       
       
       
       
       
        • Like
      • 1 reply

×
×
  • Create New...