PXG iron issue

[Yarra]

Annnnnnnddddd...this is why I play Ping. QUALITY CONTROL!

 

You know it really does make a difference.

 

And I got 6 cracked Ping G drivers in the shop as we speak, from 6 different customers...

Pictures please.

 

I'll take one tomorrow...

[MJisGOAT]

Annnnnnnddddd...this is why I play Ping. QUALITY CONTROL!

 

You know it really does make a difference.

 

I've had to send nearly every Ping club I've had back to Ping for quality control discrepancies. They're probably made in the same factory.

[Socrates]

THIS SOUND LIKE ITS A BUILD ISSUE...

 

I've built very close to 100 sets of PXG Irons and here's the low down on head design from a builders perspective.

 

The heads themselves ( all models ) are designed to accept 370" parallel and 355 Taper ( with a specifically designed and supplied shim by PXG that allows the taper shaft to sit centered in the bottom of the hosel ) its actually a very small plastic shim

 

From PXG there are also 2 different ferrules ( collared ferrules like some of the PING ones ) that can be ordered by the builder to fit both 370 and 355 iron shafts to allow for the best possible fit and to prevent the problem of having them come apart.

 

There are also separate weight ports at the bottom of the hosels that do NOT effect bore depth ( like the old snake eyes components or like what wishon still uses )

 

What it sound like there are a couple reasons this head flew off:

 

1 - The wrong PXG ferrules were used if used at all ( causing creep ),

2 - Bad epoxy ( causing ferrule creep and eventual failure )

3 - Shims weren't used ( creating extra space that the epoxy did NOT fill ) and caused failure as the bond wore down- TOO much epoxy is a BAD thing.

4 - Shafts or heads weren't prepped properly . This is important with PXG heads because from the time they are made in the factory and get to the builder the hosels have oxidized and the thin layer of rust needs to be properly brushed out. This happens with most forged iron head straight from the factory ( miura, vega etc )

 

The last scenario is the least likely based on the fact that you seem to be working with a pretty experienced club builder, but I wanted to included it.

 

I worked at a very high volume PXG account so we always had all of the proper components straight from PXG to use and prevent any issues from coming up. If your builder hadn't built a lot with them yet this could explain why this happened.

 

The only issue I've seen with any PXG builds are from people who are getting components from PXG but don't have a ton of experience working with the gear yet.

 

Hope this helps explain it, any other questions just ask.

 

Ryan Barath

 

http://www.golfwrx.c...or/ryanbarath/

 

[twitter]RDSBarath[/twitter]

Bad epoxy is so rare, you might have a better chance at winning the powerball. Poor mixing or bad ratio of epoxy is much easier to do. Same with using epoxy beyond its pot life. This is where I would be looking. Needless to say, that the entire set needs to come apart and be redone. All the better if PXG is going to visit the assembler.

[Socrates]

as others mentioned I would find this more of a Fitters fault. As rough as it sounds. PXG shouldn't even be responsible to even fixing the Iron. If its damaged(iron) i would make your fitter pay for the damages. Since he installed them and then have him follow up with PXG. Its almost like a he said she said type case. And you just want it fixed. Btw How do you like the clubs?

 

Yea the PXG rep said she was actually visiting the Rep who built the clubs this week so hopefully they get on the same page and make sure this doesn't happen to future purchasers. As far as the clubs I like them alot they feel fantastic. Are they worth 300 per club thats still out. They are very forgiving and they feel amazing but, I've hit other irons that feel great these just have a different feel hard to explain.

I would insist on a complete rebuild. Chances are that whatever went wrong with 2 of them will be present in more clubs. Confidence is everything and I wouldn't be confident in any of them right now.

[Poser]

Incompetent clubmaker screws up and its PXG's fault?

exactly.

 

I have no idea how PXG is getting screwed to the wall in this thread when they didn't actually build these particular clubs.

 

maybe even more confusing to me is why anyone is opting to have their PXG clubs built outside of the PXG factory.

 

Opting? That would mean there was an option there wasn't...

[brent]

Ping quality control??? Laughable as I have issues with weights flying off the back of mine. Its happened in G irons and forged Anser irons.

[denkea]

If PXG is willing to license these parties to assemble their clubs, they should vet them better.

 

This is why OEMs don't sell components except in extremely rare circumstances. They want to control build quality.

 

Then again, if PXG wasn't smart enough to specify everything along the way, again it comes down to them replacing their product because their agent was incompetent or couldn't follow the directions.

 

Respectfully. In the last few years many OEMs have gotten into supplying heads only to qualified Clubmakers.

 

TaylorMade, Callaway, Miura, Adams, PXG, Tour Edge and Mizuno all have head only accounts.

[stage1350]

Qualified being the big term. They either didn't vet this clubmaker well, or they didn't retain the training given.

[Yarra]

Qualified being the big term. They either didn't vet this clubmaker well, or they didn't retain the training given.

 

Sometimes the problem is when a club maker works with a lot of brands, each has its own specific build requirements, and time is an issue at that time. A lot of customers these days (especially the younger ones) are unwilling to wait for 'quality built'. Often times I have customers walk into the store and demands the set to be built within half an hour. I told them to find a tour truck half the globe away and ask them to do the job for them...

[Wardonation]

So I just purchased a set of PXG 4-PW and I was on the range yesterday and my 9 iron head went flying off and put a massive scratch and dent on it once it hit a marker. It's not like I hit a horrible shot I hit it pure but, the ferrule had started working it's way out of the 9 and having same issue on another club. What it appears to be is that they put taper tip shaft in a parallel head and after paying 2k for a set of clubs I don't want this to continue happening. There was no shim looks like PXG just used the ferrules that go down into the head to keep them in place which seems cheaply done to me.

 

Has anyone else experienced this? I emailed them but, not sure what to do I'm currently in Hawaii on vacation so paid the local shop here to glue it back in hopefully it doesn't go flying off again and the 7 iron ferrule seems to be working lose as well.

did you use custom ferrules? If so, they did not shim them (it happened to me)

[Nohorns]

I bought 3 thru 9 iron directly from PXG. The heads on the 7, 8, and 9 are all coming off. I’ve had them about 18 months and the problem started about 3 months ago. I would guess they would all be coming off, I just hit the short irons a lot more often

[Wardonation]

did not read thread but my guess is someone put an "after market" ferrule that did not have a collar on it...

[platgof]

I hope it gets straightened out. I understand PXG going with the .355 shaft as it will feel softer. I hope their ferrule is made to take up the slack? As far as epoxy goes, I wonder if he used 24 hour or fast setting? I don't trust fast setting at all. I know that a constant heat source goes a long ways to a good bond.

[bladehunter]

I’ve used 5 minute Brampton for years , and hit it inside 30 minutes and knock on wood I’ve never had a failure. And I swing pretty hard. It’s no different than a paint job. It’s 99.99999% on the prep work. The epoxy ( or paint ) is truly almost inconsequential.

[PXGSocialTeam]

Hey there! We are sorry to hear that this is happening with your equipment. That is not typically feedback that we are used to receiving. Had you had a chance to reach out to our Player Support team? That definitely should not be happening, and we would love to correct the issue. Give our team a call at 1-844-PLAY-PXG. ^A

[platgof]

Don't get this response from the other guys, way to go PXG! As a veteran, I really appreciate the way you treat veterans, awesome work!!

[Qwiklap]

Good going PXG. I just picked up a set myself, and they feel great. Looking forward to putting them into play.

If you are doing your own clubmaking -- the PXG hosel (and the Ping i500 and other newer Pings for that matter) use a larger bore hosel that can accept a parallel or taper tip. If using a taper, you need both a special collared ferrule and a centering end cap which acts as a shim. Billy Bob's golf sells these items. https://www.billybobsgolf.com/product.php?productid=18231&cat=404&page=1