Am I being unreasonable? Cally Tour Issue Paradym 3D dispute.

[NoCalHack]

So a few weeks ago, I placed this ad.  The ad has been edited to reflect sales, but the pics are still there.

 

 

 

Anyway, a buyer, we will call him buyer X, makes me an offer which I take.   He is anxious to get the club by the weekend, so it is sent USPS priority mail July 5 with tracking # provided.  He receives it on Friday July 7 according to my tracking info.  So I assume he is enjoying his club that he insisted on getting by the weekend.  But two days ago, 18 days later, I get this DM:

Quote

Hey just got the head not he course yesterday notice the face I am pretty sure its cracked this head is dead. Never had issues with Callaway before 

 

 

I'm a little confused, so I respond, why do you think it's cracked?  

 

 

His response:

Quote

Well I hit my retail TD head about 290 and this head only goes about 265 same shaft.  I have owned many tour clubs the lines in the pics should not be there.  Something is off with the head.  

 

And then he sends me pics, which you will see below. I say to him, the pics show what appears to be scratches.   And those scratches were not on the club I sent over.   And I keep prying.  Why do you say it's cracked?  Is it ball speed?  Is it spin?  What is it about the club?   But his main response is basically  "I should be hitting it 300 and I'm not."  And he keeps pointing out these scratches.  And I'm thinking, how do I know YOU didn't crack the face?  And he later says he only hit is like 5 times on the course, but its shorter because he should be hitting it 300.  

 

So when I tell him I'm not going to give him any money back he files a PayPal dispute for $200.  What?  Why $200?  If it's a caved face, why would you want only $200?  The club is worthless.  

Am I being crazy?  Are those scratches or cracks?   I won't out the buyer but will give him the opportunity to respond here.

 

Update: buyer outed.  @crsmith1234

 

 

 

So a little about me.  I'm not a club dealer and do not buy or sell stuff that often.  In fact, I have a basement full of stuff that I just keep, just because I don't feel like dealing with sales and going to ship it.   I've been a member of this site since 2008 and have been a regular contributor for 15 years.  I've sold a few items on here and never had any issues with buyers.  I occasionally get tour issue stuff to sell because my nephew is a college player who has been sponsored by TM or Callaway for the past 5-6 years.  This particular club came off the tour van at the Genesis Invitational during the college showcase.  It was issued directly to him.  He did not like the head because it does not spin enough.    He used to game the tour only Rogue ST 3D (non-LS) model, and now games the tour only Paradym 3D Plus model, which is the higher spin tour only version.  He never gamed this particular head, but 2 other people did.  One of his teammates (~115ss) gamed it for about 1 week and I personally saw him hit 300 yard bombs with it.  He wanted the club.  It was then loaned it to his HS golf friend, who is a 2 handicap that plays in local amateur tournaments.  He swings about 105 and used it for a few weeks.  I basically had to pry it out of his hands.  My nephew is traveling a lot this summer for golf and all the money went directly to him.  So the club I sent was certainly NOT dead or cracked.

 

 

Maybe the club did cave-  Anything is possible I guess.  But a tour issue club caving after 2-3 weeks of use would have to be really defective.  They are made thicker so they don't cave being hit at 120 plus over and over.  The last guy who gamed it swings about 105.   And the evidence for the cave is that X thinks he's Xander and should be hitting a neutral weighted 9 degree Triple diamond 300 yards.    There are no specifics as to how the club is behaving.   No ball speed data.  No spin data.  Just that he hits it shorter based on 5 balls on the course.    And if it did cave, why is it MY problem?  I know I sent him a perfectly good club. And why am I being contacted after 18 days?    I know that that those scratches were NOT on the club when I sent it.  Maybe if he contacted me sooner we could've worked something out.  But how do I know he didn't cave it?  Because it definitely looked like he at least scratched it.

 

 

 

 

 

 

 

 

 

 

 

Edit:  Buyer's name added.  He's been outed and you can see his responses here.

 

Edit3: Buyer's name and opinion statement (" trying to stiff me") removed from the title.   Added to text.

 

 

 

Edited July 29, 2023 by NoCalHack
edited title

[wsupjs]

No you're not being unreasonable. Just because one head does X doesn't mean another head will do the same thing... it sounds like he can't optimize the launch conditions for this head compared to his retail version and/or is just trying to get a few bucks out of you before we resells it for profit. He wouldn't ask for a partial refund if he knew the head was broken.

 

With all that being said, once it's in worse condition than it was sold, then it's his for good. Used clubs don't carry a warranty when buying from private parties. You're not a retailer and that's part of the liability you're taking on as a buyer in this kind of deal.

[ilikegolf26]

Maybe a stupid question here but are you able to return it to Callaway? I cracked a Paradym head only a few weeks after I got it and they were great about getting me a new head. Or since it’s off the tour truck and is tour issue they can’t replace it?

[golffeen007]

Nevermind all the crazy senseless drama on the buyers part , this head should be warrantied by Callaway.

It's not cracked , or he wouldn't ask for a partial refund. No way in hell would anybody with a half a brain ask for partial refund on a caved/cracked driver. This buyer should be ousted. He's just the type to create headaches for everyone with this type of shenanigan's. 

[NoCalHack]

42 minutes ago, ilikegolf26 said:

Maybe a stupid question here but are you able to return it to Callaway? I cracked a Paradym head only a few weeks after I got it and they were great about getting me a new head. Or since it’s off the tour truck and is tour issue they can’t replace it?

 

 

Tour issue club.  I don't think they would warrantee it, but you never know.  But they certainly aren't replacing it for scratches on the face.

[NoCalHack]

re: the partial refund.

 

I offered him $300 to buy it back instead of the $200 partial refund.  Part of me wonders if that's dumb, since he could've cracked the head.  But crickets.  

 

 

I will definitely out him if he decides to try and sell it here.

 

 

 

 

[NoCalHack]

4 minutes ago, golffeen007 said:

Nevermind all the crazy senseless drama on the buyers part , this head should be warrantied by Callaway.

It's not cracked , or he wouldn't ask for a partial refund. No way in hell would anybody with a half a brain ask for partial refund on a caved/cracked driver. This buyer should be ousted. He's just the type to create headaches for everyone with this type of shenanigan's. 

 

 

Agreed.  It's not worth the $200 for me to deal with this crap.  But it's a matter of principle.  I don't run a tour issue club charity.

[golffeen007]

1 minute ago, NoCalHack said:

 

 

Tour issue club.  I don't think they would warrantee it, but you never know.  But they certainly aren't replacing it for scratches on the face.

Yes , they usually replace in cycle heads, TC or not. They don't necessarily replace it with a TC head , but I got my buddies shop to send my TC head in and they replaced it with the LS version and I've seen him do the same with other Callaway heads over the years. 

[golfwb]

You need to out the guy to protect other members from dealing with him in the future.

Sorry about your situation and hope you are made whole one way or the other.

[NoCalHack]

3 minutes ago, golfwb said:

You need to out the guy to protect other members from dealing with him in the future.

Sorry about your situation and hope you are made whole one way or the other.

 

I’ve given him a chance to respond to the thread. Let’s see how it goes. 

[golffeen007]

1 minute ago, NoCalHack said:

 

I’ve given him a chance to respond to the thread. Let’s see how it goes. 

Good. Maybe that’ll give him the opportunity to explain why he’s only asking for $200 back if the heads cracked 🙄

[third-times-a-charm]

2 hours ago, ilikegolf26 said:

Maybe a stupid question here but are you able to return it to Callaway? I cracked a Paradym head only a few weeks after I got it and they were great about getting me a new head. Or since it’s off the tour truck and is tour issue they can’t replace it?

Callaway doesnt warranty or replace TC serial heads UNLESS it was purchased from CPO.

[golffeen007]

7 minutes ago, third-times-a-charm said:

Callaway doesnt warranty or replace TC serial heads UNLESS it was purchased from CPO.

Being I am one that got a caved TC Mavrik head replaced through my buddies shop with a Mavrik LS head, I know it happens. I didn’t buy it from CPO. They just said they can’t replace it with a TC head and was I fine with that. I wasn’t even expecting it to be replaced. 

Also got my buddies TC head replaced with a cracked face. Not sure where you’re getting the info they DONT and never will unless from CPO. 

[NoCalHack]

1 hour ago, golffeen007 said:

Nevermind all the crazy senseless drama on the buyers part , this head should be warrantied by Callaway.

It's not cracked , or he wouldn't ask for a partial refund. No way in hell would anybody with a half a brain ask for partial refund on a caved/cracked driver. This buyer should be ousted. He's just the type to create headaches for everyone with this type of shenanigan's. 

 

1 hour ago, golfwb said:

You need to out the guy to protect other members from dealing with him in the future.

Sorry about your situation and hope you are made whole one way or the other.

 

 

 

I've looked at his posts and he's a pretty frequent buyer and seller.  So I've decided to out him to protect everyone.  I wouldn't sell a golf tee to anyone who would fabricate a lie and go through all this trouble over $200.   I certainly wouldn't buy a damn thing from him.  But you guys can decide.

 

 

@crsmith1234

 

Hey man, you want to defend yourself here?  Want to tell us why you want that partial refund and don't want to sell it back for $300?

 

 

 

 

[bcflyguy1]

Thanks and sorry for your trouble, @NoCalHack

[farmer]

If you refund the 200, then he has a tour issue head for only 100.  If it is cracked or unplayable, he would want all the money back.  A tour head for that little is a sweet deal.

[crsmith1234]

There was no refund offer so just get that stright . I paid over 500 for the head Why Would I even consider a 300 refund.  Also I was trying to work with him and no hew escalated to PayPal with no communication. I hit the driver 5 times it was 30 yards shorter than my retail Rogue TD and I even him my buddies TC head Paradym and same thing both go about 29-2965 this head is going 265 on the screws Same shaft same swings so I quit hitting it and contact the seller. 

 

I am done dealing with his guy if she would arc clean the face before shipping he would have noticed the issues.  If they where just scratched they would not effect he playability for sure,  There is an issue with the head which he would have know about if he hit it.  I have a feeling he was trying to dump it off on someone.  

 

Thanks

Chris 

 

 

[crsmith1234]

1 minute ago, farmer said:

If you refund the 200, then he has a tour issue head for only 100.  If it is cracked or unplayable, he would want all the money back.  A tour head for that little is a sweet deal.

I paid over 500 for the head just another one of his lies 

[crsmith1234]

Just for reference on who is being the shady one here. 

[NoCalHack]

1 minute ago, crsmith1234 said:

There was no refund offer so just get that stright . I paid over 500 for the head Why Would I even consider a 300 refund.  Also I was trying to work with him and no hew escalated to PayPal with no communication. I hit the driver 5 times it was 30 yards shorter than my retail Rogue TD and I even him my buddies TC head Paradym and same thing both go about 29-2965 this head is going 265 on the screws Same shaft same swings so I quit hitting it and contact the seller. 

 

I am done dealing with his guy if she would arc clean the face before shipping he would have noticed the issues.  If they where just scratched they would not effect he playability for sure,  There is an issue with the head which he would have know about if he hit it.  I have a feeling he was trying to dump it off on someone.  

 

Thanks

Chris 

 

 

 

 

 

Yes Chris.  You're right.  I never offered you a refund.  Why would I offer you a refund after 18 days based on a scratch that wasn't there when I sold it to you?

 

Are you really going through all this trouble to stiff me out of $200?  You filed a PayPal dispute saying the "club wasn't as described" and showed them two superficial scratches that were not on the club before.  But I DID offer to buy it back for $300.   So you'd rather have $200 and a cracked club than $300 and send the cracked club back?

 

 

Trying to dump it on someone.  Haha.    I have about $2000 in golf equipment sitting in my basement that I don't want to go through the trouble of selling.  These are being sold to pay for golf travel.  If you are implying I tried to dupe someone by selling them a caved head, F off. 

 

 

 

 

 

 

[golffeen007]

@NoCalHack Where did the $200 request come from?

 

oh you offered the $220 off?

Edited July 27, 2023 by golffeen007

[NoCalHack]

4 minutes ago, crsmith1234 said:

Just for reference on who is being the shady one here. 

 

 

 

OK Chris Smith from Freeland, Michigan. 

 

What does this prove?  I don't know where I said you only paid $300 for the club.  

 

[NoCalHack]

Just now, golffeen007 said:

@NoCalHack Where did the $200 request come from?

 

 

 

He is requesting a partial refund of $200.  Based on the club being "not as described".

 

 

 

 

 

 

 

 

[crsmith1234]

Or A full refund I am not dealing with a dead head driver on a reselling level 

[crsmith1234]

3 minutes ago, NoCalHack said:

 

 

 

OK Chris Smith from Freeland, Michigan. 

 

What does this prove?  I don't know where I said you only paid $300 for the club.  

 

[NoCalHack]

Just now, crsmith1234 said:

Or A full refund I am not dealing with a dead head driver on a reselling level 

'

 

No EFFING WAY.  You put scratches on the face and I know you are a freaking liar.  So  I have no idea what you else you did to it.

 

 

And good luck reselling stuff on this site.  I'll make sure this thread appears on whatever you post to sell.  Let people decide whether they want to deal with you.  

 

[crsmith1234]

1 minute ago, crsmith1234 said:

6 minutes ago, NoCalHack said:

 

 

 

OK Chris Smith from Freeland, Michigan. 

 

What does this prove?  I don't know where I said you only paid $300 for the club.  

 

 

 

[golffeen007]

I feel like I’m the twilight zone. 
 

That request plainly shows you @crsmith1234 are requesting a $200 refund??? Why the heck would you do that for a cracked unusable driver head?

 

[crsmith1234]

Again I am done with you, I tried to work with you and you threw a fit like my 6 year old. Then escalated it to PayPal so let PayPal decide then.  As of as selling here look at my feedback and I have been on here for over 20 years so I will let that speak for itself. 

[NoCalHack]

1 minute ago, golffeen007 said:

I feel like I’m the twilight zone. 
 

That request plainly shows you @crsmith1234 are requesting a $200 refund??? Why the heck would you do that for a cracked unusable driver head?

 

 

 

Look at his responses.  Chris is in the twilight zone.  They are nonsensical.