Documentation of a Poor Transaction and Bogus Feedback

[zwhitworth]

Wanted to share with the community a recent transaction that went poorly with @Jamboy72.

He responded to my WTB about a Lab Broomstick, and we worked out a deal on a trade + cash.   

We shipped putters (the Mezz arrived in great shape).  Since the headcover was damaged and identified prior to the transaction, he agreed to obtain and ship a new one separately.

I followed up asking for an update on the headcover on May 13 (since there may have been color options), May 16, May 22, June 3, June 5 with no response.

 

I opened a Paypal case on June 5, received no response, then escalated to a claim on June 11 asking for $65 to cover the cost of a new headcover.

 

Surprisingly Paypal denied the case on June 14 stating "This decision was made because we have found no evidence that the item was misrepresented."  I received no partial refund.

 

In 19 years of GolfWRX BST, I can't remember ever leaving negative feedback for a member, but I did that today:

He responded soon after with the following.  Also my first negative feedback received in 19 years of GolfWRX BST 😞.  I don't think I earned this one.

 

If a partial refund had been made, the deal would have been satisfactory.

Be careful out there in your dealings.  My perfect feedback is probably worth more than $65, so I should have considered retaliatory feedback as a possibility.

 

[kdog25]

Ping a mod. If they rule in your favor that it was retaliatory then the negative you received can be removed. 

[GwrxMod]

@Jamboy72 What's going on here? 

[Jamboy72]

Sent the item(s) as described including the putter with a perfectly functional headcover- And ordered a replacement headcover to ship when it arrived - 

 

Said I would update when I had more info...before that could happen, a paypal claim was opened and escalated (found in my favor, which is interesting given how they overprotect consumers and bogus claims - 

 

Still happy to refund a reasonable amount for the headcover or ship a replacement if that resolves things for both parties and negates the negative feedback

 

[zwhitworth]

First, I would like the negative feedback left for me removed since it is clearly a different story than your response here. 
 

Secondly, I’d like to be made whole on the transaction (either a headcover or $65).

 

Once those are completed, I will consider asking mods to modify the negative feedback I’ve left.

[bkirkley09]

If there was no response to messages for almost a month then @zwhitworth’s negative feedback should be removed. What else could he do besides file dispute and leave negative feedback. Leave @Jamboy72’s feedback as it seems that he has been careless with his recent transactions lately and honestly it warranted the negative feedback on this and other transactions unless he can show that he had timely responses over the last month…just my thoughts. 
 

***On a side note crazy to see two long standing members come to this point…***

[bkirkley09]

4 minutes ago, zwhitworth said:

First, I would like the negative feedback left for me removed since it is clearly a different story than your response here. 
 

Secondly, I’d like to be made whole on the transaction (either a headcover or $65).

 

Once those are completed, I will consider asking mods to modify the negative feedback I’ve left.

Your negative feedback should not be removed for @Jamboy72 at this point just because he completeld the deal finally. It should not take mod involvement to complete a transaction. 

[zwhitworth]

I want to clarify my details in the original post.  Rereading my details on the dates and follow ups, my summary and attempt to limit screenshots may have been misleading and did not capture two responses.  The queries on May 22, June 3, and June 5 received no response, but the queries on May 13 and May 16 did receive a response.  Out of fairness, these should have been included in my initial post, but do not change the outcome or experience:

Edited June 16 by zwhitworth

[Jamboy72]

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

[ilikegolf26]

8 hours ago, Jamboy72 said:

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

You didn’t complete your end of the deal and didn’t respond for over two weeks. Who cares what some idiot at PayPal thinks about it? It’s clear you tried to ignore the OP to save a few bucks.  

[Bad9]

8 hours ago, Jamboy72 said:

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

 

So you're resorting to blackmail to honour the deal?

[j4663535]

11 hours ago, Jamboy72 said:

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

 

Your feedback was earned, it needs to stay.

 

The feedback you left is retaliatory and should be removed. 

 

You need to send the money for the headcover or the actual headcover. 

 

It's that simple.

[zip7111]

11 hours ago, Jamboy72 said:

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

You said in your PM to the other party that you ordered a new headcover on May 16th.  If that is the case where is it?  Surely it would have been delivered by now?

[bking556]

12 hours ago, Jamboy72 said:

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

I get that you feel justified here but when the entire community is trying to tell you that you are in the wrong, maybe it’s time to put pride aside and do the right thing. You are the sole person who can put an end to this. 

[zwhitworth]

PayPal changed the decision on the case this morning. So I have been made whole on the deal. 

[j4663535]

9 minutes ago, zwhitworth said:

PayPal changed the decision on the case this morning. So I have been made whole on the deal. 

 

That's even better cause he kept hanging his hat on the PayPal decision. Oops

[AzSuperHack76]

16 hours ago, Jamboy72 said:

Again, happy to reach an amicable solution. 

Buyer escalated needlessly to PayPal claim which was denied - in spite of that, I'm still happy to make him hole provided we both remove negative feedback. Otherwise, there's no reason to keep discussing

All you had to do was communicate, it really isn't that hard. 

[bking556]

2 hours ago, zwhitworth said:

PayPal changed the decision on the case this morning. So I have been made whole on the deal. 

Love to hear that. Such an unnecessary situation. It’s not hard to just do the right thing, shouldn’t need PayPal to do it but I’m glad you’re made whole. Hope the staff can remove the negative blemish for you. 

[Jamboy72]

9 hours ago, j4663535 said:

 

That's even better cause he kept hanging his hat on the PayPal decision. Oops

PayPal change the decision because I called in and asked them to do so. So you can get off your high horse and move on about your day.

 

7 hours ago, bking556 said:

Love to hear that. Such an unnecessary situation. It’s not hard to just do the right thing, shouldn’t need PayPal to do it but I’m glad you’re made whole. Hope the staff can remove the negative blemish for you. 

PayPal didn’t change the outcome, I did. I asked PayPal to send the refund even though they already ruled in my favor. Have a great day.

[bking556]

Even more glad to see you stepped up honestly. Glad it’s done regardless.

[j4663535]

55 minutes ago, Jamboy72 said:

PayPal change the decision because I called in and asked them to do so. So you can get off your high horse and move on about your day.

 

So are you going to delete your feedback since you're admitting it's false?

[squishyy]

zwhitworth's feedback for jamboy72 stays. jamboy's feedback to zwhitworth should be removed. To request the removal of feedback in exchange for a headcover is blackmailing, especially when the headcover was already part of the deal. 

 

Glad it was resolved, but another added to do not deal list. do your due diligence people. 

[Valtiel]

8 hours ago, bking556 said:

You are the sole person who can put an end to this. 

[Anser3]

10 hours ago, zwhitworth said:

PayPal changed the decision on the case this morning. So I have been made whole on the deal. 

 

Please absolutely do not remove your negative feedback or change it to neutral.  It should remain negative. 

 

7 hours ago, Jamboy72 said:

PayPal didn’t change the outcome, I did. I asked PayPal to send the refund even though they already ruled in my favor. Have a great day.

 

 

Noble you asked to send the refund.  You are still 100% wrong. 

[Tzoid]

Drama in the Golf WRX BST .... This stuff is tiring to read 🙄

[dugue4]

1 hour ago, Tzoid said:

Drama in the Golf WRX BST .... This stuff is tiring to read 🙄

I dunno… it keeps me entertained.

[rjp322]

On 6/15/2024 at 6:42 PM, Jamboy72 said:

Sent the item(s) as described including the putter with a perfectly functional headcover- And ordered a replacement headcover to ship when it arrived - 

 

Said I would update when I had more info...before that could happen, a paypal claim was opened and escalated (found in my favor, which is interesting given how they overprotect consumers and bogus claims - 

 

Still happy to refund a reasonable amount for the headcover or ship a replacement if that resolves things for both parties and negates the negative feedback

 

I’d bet anything you don’t have an order confirmation prior to you posting this